Amazon Connect, Principal Consultant
- Location
- Greater London, England, United Kingdom
solutions for voice and digital channels (live chat, voice, written channels) Build and deploy serverless integrations using AWS Lambda (Python/Node.js), API Gateway, DynamoDB, Kinesis, and CloudFormation/Terraform connecting Amazon Connect to backend systems (Pega CRM, internal APIs) Implement infrastructure as code (Terraform/CloudFormation) for repeatable … reviews Skills and experience you will bring: Bachelor's degree in Computer Science, Engineering, or equivalent professional experience 5+ years of hands-on software development or cloud engineering experience Demonstrable experience delivering multiple Amazon Connect implementations in enterprise environments, including design, integrations, routing, telephony, and production support Proficiency ...