Senior Contact Centre Engineer
- Hiring Organisation
- 83zero Limited
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- £65,000
Software development experience in Java, C#.NET, Python, PHP, and/or modern web application development scripting/tools. Desirable: Knowledge of Amazon Web Services (AWS); certifications in Genesys, Cisco, Microsoft, Cloud, VMware. Desirable: Experience working with State & Federal Government clients. Knowledge of industry best practices and development lifecycle processes. … Ability to adjust communication style based on audience and context. Knowledge of other contact center platforms. Experience with AWS services including: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video) (Streams/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, CloudFront. Knowledge of WebRTC. Strong customer ...