to generate insights that inform and improve the overall digital experience. Develop and present data-driven hypotheses to evaluate and optimise campaign performance. Provide clear feedback and actionablerecommendations to support ongoing digital enhancements. Serve as a subject matter expert in digital analytics, delivering detailed campaign performance reports and actionable insights. Collaborate … culture of learning, iteration, and continuous improvement About you: Demonstrated expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionablerecommendations across platforms such as Google Analytics 4, email marketing, social media, and META. Proven ability to optimise marketing, fundraising, and conversion strategies through comprehensive performance analysis. Highly More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Harnham - Data & Analytics Recruitment
data-led organisation operating across entertainment, media, and digital consultancy. Working closely with senior commercial and finance leaders, you will play a key role in driving strategic decisions through insight, automation, and storytelling. The Role You'll be the analytics lead within a cross-functional team, supporting senior stakeholders across multiple regions. This is a hands-on role where … you'll turn complex datasets into actionable commercial insights and play a central role in shaping global performance reporting. Key Responsibilities Build dashboards … and automated reports using Power BI (DOMO experience a plus) Analyse pricing, product, and market trends to identify revenue opportunities Partner with commercial and finance teams to deliver strategic insight and recommendations Lead on integration of new BI platforms and migration from legacy tools Support data initiatives around Salesforce, NetSuite, and Google Analytics Contribute to forecasting, budgeting, and strategic More ❯
it becomes a strategic engine for growth. You’ll design and oversee connected systems across CRM, marketing, events, subscriptions, and external datasets, building the foundation that delivers actionableinsights, sharper targeting, and a deeper understanding of our audience. This is a hands-on, strategic leadership role at the centre of our Clients commercial and digital transformation. … and Board level. Create connected company and CEO profiles that enable personalised experiences across content, communications, and events. Champion data culture and capability, ensuring every team understands and uses insight to drive results. Required Skills 5+ years’ experience in a senior data, analytics, or business intelligence role with multi-system ownership. Proven track record of connecting and managing complex More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Tech-Stitch
it becomes a strategic engine for growth. You’ll design and oversee connected systems across CRM, marketing, events, subscriptions, and external datasets, building the foundation that delivers actionableinsights, sharper targeting, and a deeper understanding of our audience. This is a hands-on, strategic leadership role at the centre of our Clients commercial and digital transformation. … and Board level. Create connected company and CEO profiles that enable personalised experiences across content, communications, and events. Champion data culture and capability, ensuring every team understands and uses insight to drive results. Required Skills 5+ years’ experience in a senior data, analytics, or business intelligence role with multi-system ownership. Proven track record of connecting and managing complex More ❯
Greater London, England, United Kingdom Hybrid/Remote Options
Aquent
of customer retention trends. Collaborate with teams to identify and address gaps in data capture related to customer behavior, ensuring a robust understanding of customer interactions. Deliver actionableinsights and recommendations based on key customer retention metrics, influencing strategies to improve customer loyalty. Build and maintain strong relationships across the organization to ensure alignment on retention … data from multiple tables. Proficiency in business reporting tools such as Tableau and Qlik. Experience working with and building data pipelines. Demonstrated ability to translate data into actionableinsights, particularly within the context of customer retention. Nice-to-Have Qualifications: Experience with statistical analysis tools like Python or R. Experience in the FinTech industry, working with More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Robert Walters
working model based in London, you will have the flexibility to balance office collaboration with remote productivity. If you are looking for a position where your analytical skills, market insight, and interpersonal abilities can make a real impact on both revenue goals and wider organisational success, this is the ideal next step in your career. What you'll do … oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionableinsights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting areas requiring attention or improvement. … developing and implementing pricing strategies as well as building price models from inception through execution. Advanced expertise in data analysis with an ability to translate findings into actionable strategies that optimise market positioning and drive sales performance. Comprehensive understanding of deep tech or technology innovation markets including competitor landscapes and industry demand dynamics. Demonstrated commitment to More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Robert Walters
working model based in London, you will have the flexibility to balance office collaboration with remote productivity. If you are looking for a position where your analytical skills, market insight, and interpersonal abilities can make a real impact on both revenue goals and wider organisational success, this is the ideal next step in your career. What you'll do … oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionableinsights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting areas requiring attention or improvement. … developing and implementing pricing strategies as well as building price models from inception through execution. Advanced expertise in data analysis with an ability to translate findings into actionable strategies that optimise market positioning and drive sales performance. Comprehensive understanding of deep tech or technology innovation markets including competitor landscapes and industry demand dynamics. Demonstrated commitment to More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Morgan McKinley
is looking for a motivated Data Analyst to join a fast-moving Global Customer Success team. You'll help build reliable data foundations, automate dashboards and deliver actionableinsights that shape customer journeys, digital experiences and operational performance across international markets. What You'll Do: Build robust data foundations: Improve pipelines, ensure data quality and define … friendly dashboards with key metrics to guide smarter, data-led decisions. Dive deep into analysis: Investigate customer challenges, operational inefficiencies and digital adoption hurdles, translating insights into actionable recommendations. Drive experimentation & improvement: Analyse A/B tests and digital experience trials to identify what works best and scale success. Communicate the story: Present insights clearly to More ❯
leverages data to drive product innovation and strategic decision-making. The successful candidate will work closely with cross-functional teams — including product, engineering, and commercial — to uncover actionableinsights, define key performance metrics, and ensure data remains at the heart of decision-making. The Role and Responsibilities: Apply quantitative analysis and data storytelling to uncover user … metrics in collaboration with stakeholders to ensure accuracy and consistency across teams. Develop and maintain self-serve dashboards and tools to provide teams with quick access to actionable insights. Conduct deep-dive analyses to support strategic initiatives and make clear, evidence-based recommendations. Partner cross-functionally to close data gaps and champion a consistent, unified approach More ❯
leverages data to drive product innovation and strategic decision-making. The successful candidate will work closely with cross-functional teams — including product, engineering, and commercial — to uncover actionableinsights, define key performance metrics, and ensure data remains at the heart of decision-making. The Role and Responsibilities: Apply quantitative analysis and data storytelling to uncover user … metrics in collaboration with stakeholders to ensure accuracy and consistency across teams. Develop and maintain self-serve dashboards and tools to provide teams with quick access to actionable insights. Conduct deep-dive analyses to support strategic initiatives and make clear, evidence-based recommendations. Partner cross-functionally to close data gaps and champion a consistent, unified approach More ❯
opportunities, and enhance the overall user experience. The successful candidate will be responsible for conducting customer interviews, analysing data, and working closely with analytics teams to derive actionableinsights that will inform product development and strategic decision-making. Key Responsibilities Collaborate with cross-functional teams to define and prioritize product roadmap initiatives in alignment with business … tools to analyse user behaviour, platform performance, and key metrics to identify areas for improvement and optimization. Work closely with engineering teams to translate product requirements into actionable development tasks and ensure timely delivery of features and enhancements. Drive the design and implementation of user-centric UI/UX improvements to enhance overall platform usability and More ❯
Senior Customer Insight & Data Manager We're looking for a strategic and hands-on Senior Customer Insight & Data Manager to lead a customer-first transformation. You'll champion the voice of our guest harness CRM and loyalty data, and turn insight into action that fuels growth. You'll lead a team of two and own all customer … data and insight touchpoints - from qualitative research to advanced analytics - distilling complex data into compelling stories that influence stakeholders across the business. What You'll Do Lead and develop the customer insight team to deliver actionableinsights Own Bloomreach data analysis to power CRM and loyalty strategies Drive segmentation, event tracking, and workflow integrations … health tracking and competitor analysis Create guest avatars and embed segmentation across the business Design and deliver ad hoc research (quant + qual, digital + face-to-face) Provide insight fuel for annual planning and strategic initiatives Manage agency partners and ensure insights drive commercial impact What You'll Bring SQL is a must - strong ability to query relational More ❯
Senior Customer Insight & Data Manager We're looking for a strategic and hands-on Senior Customer Insight & Data Manager to lead a customer-first transformation. You'll champion the voice of our guest harness CRM and loyalty data, and turn insight into action that fuels growth. You'll lead a team of two and own all customer … data and insight touchpoints - from qualitative research to advanced analytics - distilling complex data into compelling stories that influence stakeholders across the business. What You'll Do Lead and develop the customer insight team to deliver actionableinsights Own Bloomreach data analysis to power CRM and loyalty strategies Drive segmentation, event tracking, and workflow integrations … health tracking and competitor analysis Create guest avatars and embed segmentation across the business Design and deliver ad hoc research (quant + qual, digital + face-to-face) Provide insight fuel for annual planning and strategic initiatives Manage agency partners and ensure insights drive commercial impact What You'll Bring SQL is a must - strong ability to query relational More ❯
role in product development, feeding insights back into how our technology evolves. Key Responsibilities Lead of media strategies tailored to campaign objectives and audience insights. Turn performance data and insight into actionablerecommendations for creative optimisation. Act as main point of contact for clients and agency teams, building trusted relationships. Working collaboratively with analytics, creative More ❯
CUSTOMER INSIGHT ANALYST £500 - £570 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: Join a fast-paced business looking to grow out their data function. THE ROLE: As a Customer Insight Analyst, your responsibilities will include: Building and maintaining dashboards and reports focused on customer acquisition, retention, churn, and engagement. Analysing … insights. Translating complex data into clear, compelling recommendations for stakeholders. Supporting the delivery of high-quality customer reporting across multiple business areas. Managing and prioritising a backlog of insight and reporting requests. Collaborating with the BI and data teams to ensure accurate and consistent data flows. YOUR SKILLS AND EXPERIENCE: The successful Customer Insight Analyst will have More ❯
Senior Customer Insight & Data Manager London, UK | 🕒 Full-time | Salary - 60,000 - 70,000 plus bonus Be the voice of the customer. Drive customer-led growth. Shape the future of customer experience. We’re looking for a strategic and hands-on Senior Customer Insight & Data Manager to lead a customer-first transformation. You’ll champion the voice of … the guest across every decision, harness CRM and loyalty data, and turn insight into action that fuels growth. You’ll lead a team of two and own all customer data and insight touchpoints — from qualitative research to advanced analytics — distilling complex data into compelling stories that influence stakeholders across the business. What You’ll Do Lead and develop … the customer insight team to deliver actionableinsights Own Bloomreach data analysis to power CRM and loyalty strategies Drive segmentation, event tracking, and workflow integrations Champion experimentation: A/B testing, regression, CLV, churn prediction Lead brand health tracking and competitor analysis Create guest avatars and embed segmentation across the business Design and deliver ad More ❯
Senior Customer Insight & Data Manager London, UK | 🕒 Full-time | Salary - 60,000 - 70,000 plus bonus Be the voice of the customer. Drive customer-led growth. Shape the future of customer experience. We’re looking for a strategic and hands-on Senior Customer Insight & Data Manager to lead a customer-first transformation. You’ll champion the voice of … the guest across every decision, harness CRM and loyalty data, and turn insight into action that fuels growth. You’ll lead a team of two and own all customer data and insight touchpoints — from qualitative research to advanced analytics — distilling complex data into compelling stories that influence stakeholders across the business. What You’ll Do Lead and develop … the customer insight team to deliver actionableinsights Own Bloomreach data analysis to power CRM and loyalty strategies Drive segmentation, event tracking, and workflow integrations Champion experimentation: A/B testing, regression, CLV, churn prediction Lead brand health tracking and competitor analysis Create guest avatars and embed segmentation across the business Design and deliver ad More ❯
led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics projects such as segmentation, churn modelling, LTV, and lifecycle optimisation Designing and analysing A/B and multivariate tests to shape … acquisition and retention strategies Using SQL and dashboarding tools such as Tableau or Looker to communicate insight across the business Partnering with marketing and commercial teams to identify and influence customer growth opportunities Translating analytical findings into actionablerecommendations that improve customer performance Requirements Strong SQL experience and familiarity with modern data environments Proven experience More ❯
led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics projects such as segmentation, churn modelling, LTV, and lifecycle optimisation Designing and analysing A/B and multivariate tests to shape … acquisition and retention strategies Using SQL and dashboarding tools such as Tableau or Looker to communicate insight across the business Partnering with marketing and commercial teams to identify and influence customer growth opportunities Translating analytical findings into actionablerecommendations that improve customer performance Requirements Strong SQL experience and familiarity with modern data environments Proven experience More ❯
a key member of our Reporting & Analytics team, you will design and manage scalable analytical models, dashboards, and KPI reports that empower our leadership team with clear, actionableinsights with a focus on core areas such as Revenue, Invoicing, Profitability, Inventory, and Materials Tracking. About You You’re someone who’s driven by impact and thrives … Finance and Operations (F&O) and Customer Engagement (CE) Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionableinsights for a range of stakeholders. You’re collaborative, inquisitive, and ready to take on high-profile projects that offer professional development, European travel, and the opportunity to … ERP implementation and evolving business needs. Work with the BI Infrastructure team to ensure data models and reporting structures are sustainable, scalable, and aligned with group standards. Stakeholder Engagement & Insight Development: Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them. Become a Subject Matter Expert in functional areas to More ❯
trends, change success rates, SLA adherence, and control compliance. Working closely with Service Owners, IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and … like Power BI, Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionableinsights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in More ❯
trends, change success rates, SLA adherence, and control compliance. Working closely with Service Owners, IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and … like Power BI, Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionableinsights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in More ❯
demand, usage, and operational trends. Support pricing and revenue initiatives: Use modelling and scenario analysis to assess price elasticity, optimise revenue, and inform dynamic pricing strategies. Deliver actionableinsights: Translate complex data analysis into clear, compelling narratives and visualisations that influence business decisions. Experimentation and impact measurement: Design and evaluate A/B tests or uplift … optimisation, including dynamic pricing, revenue modelling, or scenario analysis. High-level data storytelling and visualisation skills, with the ability to present complex findings in a clear and actionable way. Experience with experimentation methods (e.g., A/B testing, uplift modelling) is advantageous. Familiarity with energy demand analysis or load forecasting—including understanding of consumption trends and More ❯
demand, usage, and operational trends. Support pricing and revenue initiatives: Use modelling and scenario analysis to assess price elasticity, optimise revenue, and inform dynamic pricing strategies. Deliver actionableinsights: Translate complex data analysis into clear, compelling narratives and visualisations that influence business decisions. Experimentation and impact measurement: Design and evaluate A/B tests or uplift … optimisation, including dynamic pricing, revenue modelling, or scenario analysis. High-level data storytelling and visualisation skills, with the ability to present complex findings in a clear and actionable way. Experience with experimentation methods (e.g., A/B testing, uplift modelling) is advantageous. Familiarity with energy demand analysis or load forecasting—including understanding of consumption trends and More ❯
findings from people, platform, and practice assessments into a unified capability map. • Gap Identification: Identify gaps in model governance, documentation, and model-to-business translation and recommend actionable improvement pathways. • Reporting & Advisory: Produce detailed reports summarizing data science maturity, practice gaps, and recommendations for scaling responsibly and effectively. Qualifications • 6–10 years of experience in applied … ability to assess or design organizational processes for data science delivery and model management. • Excellent analytical and communication skills, with the ability to synthesize technical observations into actionable business recommendations. Preferred Skills • Experience designing or applying data science maturity models or capability frameworks. • Understanding of data governance, compliance, and ethical AI practices. • Experience leading or advising More ❯