Global Technology Services Engineer
- Hiring Organisation
- Point72
- Location
- London, UK
- Employment Type
- Full-time
networking, endpoints, and mobile devices. Experience supporting enterprise ITSM platforms (ServiceNow, Jira), ITIL‐aligned operations, and knowledge management practices. Excellent verbal and written communication skills with the ability to prioritize work, meet SLAs, and manage multiple incidents simultaneously. Professionalism, composure, and adaptability in fast‐paced environments with global user … equivalent practical experience. Flexibility to work in a 24x7 rotational shift model and willingness to operate in‐office five days per week. Strong analytical troubleshooting and root‐cause identification skills with high attention to detail and documentation quality. Relevant certifications such as HDI-SCA, CompTIA A+, ITIL Foundation ...