CX Project Manager
- Hiring Organisation
- TripAdvisor
- Location
- London, United Kingdom
- Salary
- Confidential
e.g. conversational AI, RPA, NLP, knowledge management tools).Strong understanding of customer service operations, including contact centre metrics, workflows, and team structures.Excellent stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.Proficiency with project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches).Analytical mindset with ...