Title: 2nd Level ApplicationSupport Engineer Location: Remote based Salary: up to £40,000 per annum Start date: ASAP In 2011, we merged with Affinion Group (based in the US), a global leader in customer engagement and loyalty solutions with over 40 years' experience. Since then, Affinion has … both Legacy & Next Gen Interact Platform in EU and North America region. We provide a specialised level (a deeper understanding of systems, technology and applications) of support to triage issues beyond basic troubleshooting that require a higher level of technical expertise. You will proactively monitor our platform … work and delivering outstanding service to everyone - regardless of difference. If you feel have the skills and experience to become our 2nd Level ApplicationSupport Engineer , please click 'apply' now - we'd love to hear from you more »
City of London, London, United Kingdom Hybrid / WFH Options
Espire Infolabs Limited
Espire infolabs is hiring for ApplicationSupport Lead (SRE) for London, UK location. Job: ApplicationSupport Lead (SRE) Job Type: Permanent/Fixed Term Contract(12 Months + Possible extensions) Location: London, UK (Hybrid) Role Summary Due to continued growth, we are looking for an Application … Support Lead. As an ApplicationSupport Lead, you will lead a small team of engineers to support our production platform. Our current Production support team are responsible for application stability, reliability and system restoration. The SRE team will develop small enhancements. They … Exceptional organisation & time keeping, with the ability to meet deadlines Ability to work independently and as part of a team Level 3 Technical supportmore »
Greater London, England, United Kingdom Hybrid / WFH Options
Oliver Bernard
App Support … Analyst - Trading - £400 per day Our client is a leading commodities trading firm, based in central London, they’re looking to hire an ApplicationSupport Analyst. This is an initial 6 month contract, hybrid working and paying ~£300 - 400 per day depending on experience. You’ll be responsible … back-office production applications - Delivering release cycle changes, onboarding new applications, and providing quality operational and technical. Requirements: Experience as an ApplicationSupport Engineer/Analyst. Knowledge of the trade lifecycle and SQL. Experience of end-of-day batch processing and business reporting. Strong customer service more »
ApplicationSupport Analyst - Trading - £500+ per day Our client is one of the world’s leading commodity trading firms, based in central London, they’re looking to hire an ApplicationSupport Analyst. This is an initial 6 month contract, hybrid working and paying ~£500 - £600 per … applications - Delivering release cycle changes, onboarding new applications, and providing quality operational and technical. Requirements: ~ 2 - 4 years’ experience as an ApplicationSupport Engineer/Analyst. Good knowledge of the trade lifecycle and SQL. Experience of end-of-day batch processing and business reporting. Strong customer more »
Financial Services firm is hiring for an ApplicationSupport Specialist for their team based in London. This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience and … between 1-2 years experience in an applicationsupport-related role. The salary on offer is between £40K - £50K, depending on experience. They are looking for an individual with experience of diagnosing and troubleshooting software related issues. You will have strong communication skills as you will need to … deal with both internal and external stakeholders. Responsibilities: • Troubleshooting software related issues. • Providing Helpdesk contact and liaison for support queries. • Handling of helpdesk and support queries to determine severity and response criteria. • Enforcing support processes and ensuring adherence to our SLAs. • Managing and prioritizing more »
Brentford, London, United Kingdom Hybrid / WFH Options
Kudos Partners
DBA/ApplicationSupport Analyst required for established FinTech company based in West London. Hybrid working (1 - 2 days per month in office), excellent salary, bonus and generous benefits. Collaborative working environment. Key skills; Proven IT software applications (web. Mobile) and DBA support experience (Required … SolarWinds, DPA (Database performance Analyser) or any other similar tools (Required). Responsibilities; To provide 2nd and 3rd line support for all applications in scope, DBA activities following ITIL service management processes and SLAs Restore application and DB services quickly either with temporary or permanent solutions implementation … the ticket progress and updates. Ensure L2/L3 services are delivered with quality and to customer satisfaction. Automate repetitive tasks to help applicationsupport team and DBA members focus on other value-added activities. Create monitoring and alerts using SolarWinds, DPA or other monitoring/observability tools more »
Trading ApplicationSupport – Equity VolTrading ApplicationSupport – Equity Vol 110k Plus 20K Quant Capital is urgently looking for a Trading ApplicationSupport Engineer to join our high profile client in their London Office. Our client is one of the largest Quant Investment managers globally … This role focuses more on trading than technology but we are looking for people from either side. Responsibilities: • Support desktop technology and applications including Market data • Respond to calls and manage issues until resolution even if escalated to another team • Write technical documentation/testing/knowledge … and resolutions • Contribute ideas to improve current technology, future deployments and decisions • Identify and help to automate process within Infrastructure and Trading Trading ApplicationSupport Engineer Must Have: Experience of Equities Front Office ApplicationSupport Experience within the last year at a bank, broker or Buy more »
Greater London, England, United Kingdom Hybrid / WFH Options
Harrington Starr
Job: ApplicationSupport Analyst Location: London -Hybrid Salary: £90,000 – £120,000 A leading trading platform for institutional investors and financial service providers require someone to join their growing team. This company provides market access to the world’s leading crypto trading and liquidity venues via a single … and digital technology. The successful candidate will join their Global Client Delivery Team based in London where they will contribute to the customer support, support workflows and problem-solving requirements of the London office whilst working closely with the Engineering, Product and Sales Team. This is … one of the fastest growing FinTech companies. They are offering a hybrid mode of working, exceptional rates and great benefits. Responsibilities Provide Customer support to customers by investigating and troubleshooting and resolving customer issues Work with clients to help troubleshoot and resolve queries on live trading systems via more »
Greater London, England, United Kingdom Hybrid / WFH Options
Harrington Starr
Job: Front Office ApplicationSupport Analyst Location: London - Hybrid Salary: £80,000 A leading Multi-Asset Investment Management firm is searching for a Front Office ApplicationSupport Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within … the Securities Financing and Trading department along with the Core Equities business. Responsibilities Provide technical support and functional process on applications Undertake daily operational checks, investigating and resolving any issues identified Follow the procedures to send service requests and to escalate problems Functional requirements gathering from front more »
City of London, London, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Financial Services firm is hiring for an ApplicationSupport Specialist for their team based in London. This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience and … between 1-2 years experience in an applicationsupport-related role. The salary on offer is between £40K - £50K, depending on experience. They are looking for an individual with experience of diagnosing and troubleshooting software related issues. You will have strong communication skills as you will need to … deal with both internal and external stakeholders. Responsibilities: * Troubleshooting software related issues. * Providing Helpdesk contact and liaison for support queries. * Handling of helpdesk and support queries to determine severity and response criteria. * Enforcing support processes and ensuring adherence to our SLAs. * Managing and prioritizing more »
North West London, London, United Kingdom Hybrid / WFH Options
Scott Merrick LLP
Web ApplicationsSupport Analyst Linux, SQL Queries, Cloud, Live Systems The Company & Opportunity: Specialist technology provider, providing Real Time solutions, requires a Web ApplicationsSupport specialist on Live Systems, providing remote support, maintaining & monitoring solutions and supporting applications and their associated … may require occasional visits at client premises for site- based activities in an office nearest to you). Technical skills & experience for the Web ApplicationsSupport Analyst role: MUST HAVE a Minimum 3 years experience in supporting Web Applications , Linux, software installation, troubleshooting, bash scripting, with … Must have a process-driven approach, working with complex systems/SaaS. Worked with Zendesk/ServiceNow ticket systems (or similar). Supporting Live Applications Will be highly desirable (Not Essential) Knowledge/understanding of networking. Support of on-premise, cloud and/or hybrid infrastructure environments. more »