global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The ApplicationSupport team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining … their business stream's applications. Each business-aligned ApplicationSupport team works with a corresponding Business Technology and Development team. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications … The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The ApplicationSupportAnalyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition More ❯
We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive ApplicationSupportAnalyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and … usability that support business operations. It is a hands-on … role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the ApplicationSupport team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve More ❯
We are looking an ApplicationSupportAnalyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role is to support and execute deployments in … Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification … Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB More ❯
global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The ApplicationSupport team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining … their business stream's applications. Each business-aligned ApplicationSupport team works with a corresponding Business Technology and Development team. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications … The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The ApplicationSupportAnalyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition More ❯
ApplicationSupportAnalyst - Hybrid from City of London (2 days in the office/3 days remote) Paying up to £60,000 plus benefits including bonus (up to 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan, excellent pension scheme, sponsorship for relevant qualifications, 25 days holiday plus ability to buy & sell plus … A highly successful and scaling financial services firm, is at a really exciting time in the journey. As part of this journey, they are looking to hire an ApplicationSupportAnalyst to join their established app support team. The ApplicationSupport Team is a core function within the business, supporting a large … 6pm. Saturday start of day work on a rota basis. On Call Evening and Weekend rota support for incident handling. Skills & Knowledge: Experienced in carrying out applicationsupport of business critical systems Proven knowledge and experience using Microsoft SQL Server and Transact-SQL (T-SQL) Good (intermediate level) working knowledge of the Microsoft Excel, XML messaging More ❯
ApplicationSupport with FX Options Our Client is looking to recruit an experienced ApplicationSupport Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role … for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. Act as a primary point of contact for traders and … fixes. Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. Develop and maintain technical documentation, user guides, and support procedures. Requirements: Proven experience in a similar role, providing applicationsupport for financial systems. Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot More ❯
ApplicationSupportAnalyst (WMS + AWS) 3PL Logistics | Cloud Infrastructure | Warehouse Systems We're looking for an experienced ApplicationSupportAnalyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS . What You'll Be Doing: WMS Support : Troubleshoot and resolve Level 2 incidents, liaise with … deployments, and proactive health checks. Integration & Tools : Work with APIs, EDI, TMS, ERP, and ServiceNow. Reporting : Use SQL and scripting to generate insights and performance reports. User Training : Support and train warehouse staff and first-line teams. Project Work : Participate in WMS upgrades, UAT, and go-live support. What We're Looking For: Strong WMS experience (Korber, Manhattan More ❯
Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an ApplicationSupportAnalyst (Software SupportAnalyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and … product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an ApplicationSupportAnalyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks include: Analyzing … problem-solving, and creative thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. Knowledge of SWIFT or other More ❯
where you can learn and grow. Join us now and point your career forward! Job Summary Now, if you were to come on board as our Bilingual Accounting ApplicationSupportAnalyst, we'd ask you to do the following for us: Serve as an integral member of our accounting systems support team Act as … subject matter expect for Compass operations group and lead escalations from team members on how to use field accounting applications Devise and prepare procedural documentation for accounting applications Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up Communicate application problems and issues to management and define technical issues Manage … on CIMS and ORBIT Follow up with field when locations are not using appropriate accounting applications Think you have what it takes to be our Bilingual Accounting ApplicationSupportAnalyst ? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Diploma More ❯
What's the role about? As our Business ApplicationsSupportAnalyst, you will be responsible for maintaining and supporting a range of business applications from small, bespoke solutions to large cross-function applications. You will support and maintain the integrations between applications, supporting with external third-party systems such as EDI … management tools to provide exceptional business user support. Good all round technical knowledge, with strong Excel skills (including data manipulation) and good experience of using other Microsoft applications, including PowerPoint and Visio. Previous exposure to working with SaaS solutions, API integrations and data handling, manipulation and correction is essential. Exposure to Google Big Query and other data … growth (less than three days project work). Work to the existing standards and processes in place within Business ApplicationsSupport and IT policies. Ensure applicationsupport functions adhere to Reiss standards including change management, environmental and security controls, and testing strategies. What we'll do for you Provide you with a competitive salary. Company More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
Job Title: Senior ApplicationSupportAnalyst Location: London (hybrid) Contract: 6 months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. More ❯
Job Title: Senior ApplicationSupportAnalyst Location: London (hybrid) Contract: 6 months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. More ❯
Innovative Systems, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software SupportAnalyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as … clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will be doing ApplicationSupport Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to … Excellent verbal and written communication skills in English p roficiency of the Englishlanguage at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++,C#, .Net, Java, JavaScript, HTML, XML Knowledge of More ❯
ApplicationSupportAnalyst Based in London Hybrid working We are seeking an experienced ApplicationSupportAnalyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working … within Agile (SCRUM) development and delivery teams is advantageous. Role Responsibilities Provide applicationsupport for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing applicationsupport roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tate Professional
ApplicationSupportAnalyst Based in London Hybrid working We are seeking an experienced ApplicationSupportAnalyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working … within Agile (SCRUM) development and delivery teams is advantageous. Role Responsibilities Provide applicationsupport for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing applicationsupport roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a More ❯
ApplicationSupportAnalyst Reporting to the IT Service Delivery Manager, the ApplicationSupportAnalyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance … project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager … and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in applicationsupport and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Sea
rich experience enabling better decision-making and fewer costly and time-consuming mistakes. Our premier platform, Sea, is the world’s first digital shipping platform that provides cloud-based applications focused on the pre-fixture and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/… time Customer SupportAnalyst to join our London office to deliver a high-quality user support service for clients using our Sea platform applications and our Intelligent Contract Platform (ICP) for commodity clients. As this is an extremely customer/user-focused role, you are responsible for supporting our global users spanning a … processes are followed, and training requirements are met. You will work with our commercial, customer success, product and engineering teams and have plenty of exposure to numerous technologies and applications, the scope of which is continually increasing as we evolve. Whilst this is not a technical role, you will build up knowledge of our applications and their components. More ❯
IT Applications and Infrastructure SupportAnalyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles … Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can … of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/ More ❯
ApplicationsSupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an ApplicationsSupportAnalyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving continuous improvements, and maintaining More ❯
ApplicationsSupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an ApplicationsSupportAnalyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving continuous improvements, and maintaining More ❯
I'm working with a major investment bank who are looking for a Applicationsupportanalyst to join their team based in London on long term contract. ApplicationSupportAnalyst 6 Month Contract £375- £600 p/d inside IR35 (Depending on experience) Hybrid Role London Based Requirements Key Responsibilities Proactively monitoring … the system Configuring the system Analysing and resolving production support technical and functional issues Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them Logging incidents Key Skills Front to back process experience. Knowledge on commodities/PNL/Pricing is a plus. More ❯
I'm working with a major investment bank who are looking for a Applicationsupportanalyst to join their team based in London on long term contract. ApplicationSupportAnalyst 6 Month Contract £375- £600 p/d inside IR35 (Depending on experience) Hybrid Role London Based Requirements Key Responsibilities * Proactively monitoring … the system * Configuring the system * Analysing and resolving production support technical and functional issues * Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them * Logging incidents Key Skills * Front to back process experience. * Knowledge on commodities/PNL/Pricing is a plus. More ❯
