CX Strategy Director
London, United Kingdom
AnalogFolk
full design lifecycle , including discovery, research, ideation, design, testing, and delivery. - Confidence in conducting and synthesising research , including customer interviews, surveys, usability testing, and behavioural analysis. - Proven ability to craft high-quality artefactswith essential tools , such as Figma, Miro, Sketch, Keynote, Testing platforms, etc. - Proficiency in using data and … behavioural insights to inform decision-making and measure CX performance. Bonus: - Experience working in the B2B space and Financial Service sector - Behavioural design experience Our Values AnalogFolk is part of the AnalogFolk Group (AFG) an independent marketing and technology group. Our mission is to use digital to make More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: