1 to 25 of 717 Remote CRM Jobs in London

the job of a CRM Director has become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis, and business strategy development. … Director manages a team of professionals to ensure that all initiatives are executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer data management systems to improve the accuracy and relevance of … for CRM initiatives and ensure that all projects are completed on time and within budget; Stay up to date with emerging trends in customer relationship management and make recommendations for new initiatives. WHAT WE ARE LOOKING FOR Proven experience in the CRM field: 10+ years of experience in customer relationship More ❯

Job Title: CRM Technology & Performance Manager Location: Hybrid- London/Malta About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as … or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. Role: We are seeking a CRM Technology & Performance Manager to take ownership of our CRM technology ecosystem and its performance across lifecycle automation, platform capabilities, and channel providers. This pivotal role … will act as the central business lead for the CRM stack — including platforms like Optimove and FLOWS, push notifications (e.g. Braze), SMS, and other supporting tools — with the core mission to ensure technical reliability, data-driven performance, and strategic alignment across Casino and Sportsbook verticals. Sitting outside the CRM execution More ❯

Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite, including PowerPoint and Excel. Experience with Salesforce or other CRM systems is a plus. Desired Skills: Experience in the technology or software industry. Knowledge of sales methodologies and best practices. Strong project management skills. Ability More ❯

CX solutions and digital transformation services. Background in enterprise sales within large, complex organisations. Knowledge of AI-driven customer engagement and automation technologies. Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. More ❯

CX solutions and digital transformation services. Background in enterprise sales within large, complex organisations. Knowledge of AI-driven customer engagement and automation technologies. Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. More ❯

and Order, contract management and billing, financial consolidation and reporting, month/quarter/year end close Prior experience with NetSuite and integration with CRM (Salesforce), NetSuite ARM, Billing solutions (like Salesforce Billing, NetSuite or Zone billing), FP&A tools like Adaptive, Anaplan etc. Best practices are your best friend More ❯

data-driven presentations that simplify complex insights, influence decision-making, and align stakeholders on growth strategies. Automation & Technical Execution: Experience in implementing and optimizing CRM, marketing automation, and workflow tools such as HubSpot. Project Ownership & Execution: Ability to lead and execute projects from analysis to implementation, working autonomously while aligning More ❯

hardware/software issues. Collaborate with external IT providers and vendors for system upgrades or problem resolution. Maintain and support business systems (ERP/CRM/databases) and assist with minor scripting or automation tasks (Excel macros, SQL queries). What We're Looking For : A highly analytical mindset with More ❯

bring forward ideas and improvements. KNOWLEDGE, SKILLS & EXPERIENCE Extensive experience architecting and delivering Microsoft Dynamics 365 solutions across modules and business areas in both CRM and F&O Strong understanding of Power Platform, Azure integrations and the Microsoft technology stack. Leadership capabilities, mentoring or leading a technical team. Excellent communication More ❯

or BI leadership role Strong background in professional services or legal environments preferred Technical strength in tools like Power BI, SQL, Python. Skilled in CRM and marketing platforms (e.g. Dynamics, HubSpot, Vuture) Commercially sharp with excellent communication and stakeholder management skills Ideal traits: Strategic thinker with high attention to detail More ❯

team to make smarter, faster decisions using data. You'll work closely with our Growth Marketing Manager to support marketing initiatives across paid media, CRM and new customer acquisition, helping to identify opportunities and measure performance. This is an exciting opportunity to help shape how data is used to power More ❯

or BI leadership role Strong background in professional services or legal environments preferred Technical strength in tools like Power BI, SQL, Python. Skilled in CRM and marketing platforms (e.g. Dynamics, HubSpot, Vuture) Commercially sharp with excellent communication and stakeholder management skills Ideal traits: Strategic thinker with high attention to detail More ❯

to adapt quickly and manage multiple priorities. System Knowledge: Microsoft Office Suite - Advanced proficiency, especially in Excel (pivot tables, v-lookups, data analysis). CRM Systems - Prior experience with Salesforce is highly desirable. ERP Systems - Familiarity with Microsoft Dynamics Business Central or similar platforms. What We Care About: At Bell More ❯

CRM Manager Department: Marketing Employment Type: Full Time Location: London Description We're seeking a proactive and strategic CRM Manager to lead the development and delivery of CRM programmes across a portfolio of leading financial institutions. In this pivotal role, you will shape data-driven strategies that enhance customer engagement … value. You'll serve as the primary client partner, owning end-to-end campaign planning and execution, while driving performance, innovation, and excellence across CRM platforms. Key Responsibilities CRM Strategy & Planning: Develop and lead CRM strategies aligned with client goals, customer lifecycle stages, and commercial objectives. Client Liaison: Act as … the primary contact for clients, leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights More ❯

within target customers. Forecasting and Reporting : Accurately forecasting sales activity and revenue, providing regular updates to sales leadership, and maintaining accurate records within our CRM (HubSpot). Contract Negotiation : Leading contract negotiations with enterprise clients, working closely with legal and finance teams to ensure favourable terms and conditions. Collaboration : Collaborating More ❯

not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple More ❯

and permissions. Develop scripts using VBScript or other supported languages for automation within M-Files. Integrate M-Files with other business systems (e.g., ERP, CRM) via APIs or middleware. Work closely with business analysts and end users to gather requirements and translate them into technical solutions. Troubleshoot issues, perform root More ❯

and permissions. Develop scripts using VBScript or other supported languages for automation within M-Files. Integrate M-Files with other business systems (e.g., ERP, CRM) via APIs or middleware. Work closely with business analysts and end users to gather requirements and translate them into technical solutions. Troubleshoot issues, perform root More ❯

events. Required Experience & Skills: 3+ years in B2B demand generation (outbound & inbound). Proven success driving pipeline and revenue through integrated campaigns. Skilled in CRM, marketing automation, analytics, and social media tools. Experience with ABM, event, digital, SEM, and email marketing. Strong copywriting and content creation ability. Collaborative experience with More ❯

events. Required Experience & Skills: 3+ years in B2B demand generation (outbound & inbound). Proven success driving pipeline and revenue through integrated campaigns. Skilled in CRM, marketing automation, analytics, and social media tools. Experience with ABM, event, digital, SEM, and email marketing. Strong copywriting and content creation ability. Collaborative experience with More ❯

deep knowledge of Salesforce products, architecture best practices, and a strong ability to lead development teams and interface with stakeholders to deliver high-quality CRM solutions. Key Responsibilities: Design and implement end-to-end Salesforce solutions across Sales, Service, Marketing, and Community Clouds. Translate business requirements into well-architected solutions More ❯

built on Microsoft's technology stack including but not limited to: Microsoft Azure (IaaS, PaaS, SaaS) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Dynamics 365 (CRM, ERP) Power Platform (Power BI, Power Apps, Power Automate) Windows Server & Active Directory Microsoft Endpoint Manager (Intune) Deliver compelling product demonstrations, architecture workshops, and proofs More ❯

containers, microservices, APIs, PaaS capabilities of Azure, variety of data storage technologies, identity & access management suites etc. Experience in architecting solutions in SaaS based CRM e.g. Salesforce, Dynamics 365, or similar Experience in architecting data storage solutions, including familiarisation of centralised v distributed design patterns Experience in technical governance, performing More ❯

but not limited to Azure and SharePoint. • Knowledge of software engineering best practices and limitation with Dynamics 365 FinOps as well as Microsoft Dynamics CRM SDK, X , C#, Visual Studio and Team Foundation Server. • Full implementation lifecycle experience of ERP based programmes within Microsoft Dynamics 365 and the Power Platform. More ❯

payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate with technical and non-technical people at all levels. If you have the experience and More ❯