19 of 19 CRM Analyst Jobs in London

Data Analyst (CRM) | Luxury Retail | Competitive Salary | Central London/Hybrid We are working on an exciting opportunity with a global luxury retailer that is hiring for a Data Analyst (CRM) to join their growing team The Company Founded over 50 years ago, they have become one of the most recognisable brands on the … more than £5bn a year. They have become one of the leading companies within the luxury retail space The Role They are looking for a Data Analyst (CRM) to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights … influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making. The Candidate Key attributes of a suitable Data Analyst (CRM) : 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex More ❯

Data Analyst (CRM) | Luxury Retail | Competitive Salary | Central London/Hybrid We are working on an exciting opportunity with a global luxury retailer that is hiring for a Data Analyst (CRM) to join their growing team The Company Founded over 50 years ago, they have become one of the most recognisable brands on the … more than £5bn a year. They have become one of the leading companies within the luxury retail space The Role They are looking for a Data Analyst (CRM) to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights … influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making. The Candidate Key attributes of a suitable Data Analyst (CRM) : 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex More ❯

Data Analyst (CRM) | Luxury Retail | Competitive Salary | Central London/Hybrid We are working on an exciting opportunity with a global luxury retailer that is hiring for a Data Analyst (CRM) to join their growing team The Company Founded over 50 years ago, they have become one of the most recognisable brands on the … more than £5bn a year. They have become one of the leading companies within the luxury retail space The Role They are looking for a Data Analyst (CRM) to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights … influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making. The Candidate Key attributes of a suitable Data Analyst (CRM) : 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

CRM Business Analyst - Permanent - Charity - REMOTE Our client, a global organisation dedicated to making a significant impact in their sector, is seeking a CRM Business Analyst. They are committed to achieving significant and lasting change. If you are looking for a career move that will enable you to play a key role in this important mission … this is an exciting opportunity. The successful candidate will play a vital role in analysing business processes and CRM system functionality to drive improvements across Supporter Engagement. You will be responsible for eliciting requirements, documenting processes, and supporting the implementation of CRM solutions. This role requires a blend of analytical skills, CRM system understanding, and strong communication … skills. Key Skills Required as CRM Business Analyst: Strong background in business process analysis and CRM systems. (Blackbaud, Raisers Edge, Salesforce, Dynamics) Experience in requirements elicitation, documentation, and process improvement. Ability to analyse complex processes and translate business needs into system solutions. Excellent communication, analytical, and problem-solving skills. Contract Details: Position: Permanent Salary More ❯

CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style … and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support … the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM More ❯

CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style … and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support … the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM More ❯

CRM DATA ANALYST HYBRID - LONDON - 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style … and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you'll join the Customer Experience (CX) team and support … the CRM and analytics function. You'll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you'll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM More ❯

CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style … and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support … the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM More ❯

ROLE PURPOSE As a Dynamics 365 CRM Product Analyst, you will play a key role in enhancing and supporting the organisation's Microsoft Dynamics 365 CRM and Power Platform capabilities. This multi-faceted role combines business analysis, application support, training, testing, and product ownership to ensure the CRM platform is effectively leveraged across the organisation. … deliver training, and ensure the system evolves in line with user needs and strategic goals. KEY RESPONSIBILITIES Product Ownership & Business Analysis • Act as the internal champion for Dynamics 365 CRM and Power Platform, promoting best practices and identifying opportunities for improvement. • Gather and document business requirements, translating them into functional specifications for system enhancements. • Collaborate with stakeholders to prioritise … and deliver CRM improvements aligned with business objectives. Training & Documentation • Develop and deliver user training sessions and materials to support adoption and effective use of Dynamics 365 and Power Platform tools. • Maintain up-to-date documentation including user guides, process flows, and training manuals. Testing & Quality Assurance • Design and execute test cases for new features and system changes. • Support More ❯

DATA ANALYST – CRM & CUSTOMER INSIGHTS LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation … ROLE As a Data Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within … the customer base Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer More ❯

DATA ANALYST – CRM & CUSTOMER INSIGHTS LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation … ROLE As a Data Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within … the customer base Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer More ❯

DATA ANALYST – CRM & CUSTOMER INSIGHTS LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation … ROLE As a Data Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within … the customer base Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer More ❯

DATA ANALYST – CRM & CUSTOMER INSIGHTS LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation … ROLE As a Data Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within … the customer base Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. … The Role As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data … to inform CRM strategy and campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. … The Role As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data … to inform CRM strategy and campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. … The Role As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data … to inform CRM strategy and campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. … The Role As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data … to inform CRM strategy and campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in More ❯