London, England, United Kingdom Hybrid / WFH Options
RM plc
Marketing Industries IT Services and IT Consulting and Education Referrals increase your chances of interviewing at RM plc by 2x Sign in to set job alerts for “CustomerRelationshipManagementManager” roles. Romsey, England, United Kingdom 1 week ago CustomerRelationshipManagementManager London, England, United Kingdom 6 days ago Sheffield, England, United Kingdom 6 hours … United Kingdom 3 weeks ago Teddington, England, United Kingdom 9 hours ago Lancing, England, United Kingdom 1 day ago High Wycombe, England, United Kingdom 4 days ago Customer Service Manager UK & Ireland (M/F/D) Lutterworth, England, United Kingdom 2 weeks ago TikTok LIVE - Global Customer Service Operations Manager London, England, United Kingdom … week ago Oxford, England, United Kingdom 1 week ago Manchester, England, United Kingdom 10 hours ago Senior Customer Service Manager UK & Ireland Lutterworth, England, United Kingdom 2 weeks ago Hemel Hempstead, England, United Kingdom 10 hours ago Greater London, England, United Kingdom 4 days ago Global Customer Service & Safeguarding Manager London, England, United Kingdom 2 weeks More ❯
CRMManager Department: Marketing Employment Type: Full Time Location: London Description We're seeking a proactive and strategic CRMManager to lead the development and delivery of CRM programmes across a portfolio of leading financial institutions. In this pivotal role, you will shape data-driven strategies that enhance customer engagement, deepen loyalty, and … maximise lifetime value. You'll serve as the primary client partner, owning end-to-end campaign planning and execution, while driving performance, innovation, and excellence across CRM platforms. Key Responsibilities CRM Strategy & Planning: Develop and lead CRM strategies aligned with client goals, customer lifecycle stages, and commercial objectives. Client Liaison: Act as the primary contact for clients … leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner with internal stakeholders including Sales, Tech More ❯
London, England, United Kingdom Hybrid / WFH Options
AJ Bell
Social network you want to login/join with: We are seeking a data-driven CRM and Martech expert to take ownership of our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM … decision-making. Experience with Bloomreach is a plus, but we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe). Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, maintaining strong relationships with the vendor and internal … teams. Develop, execute, and monitor multi-channel CRM campaigns, focusing on automation and efficiency. Produce performance reports and insights to enhance marketing effectiveness. Ensure data quality, accuracy, and compliance with regulations (e.g., GDPR, Consumer Duty). Work with marketing teams to translate campaign objectives into data-led strategies. Create a roadmap to achieve 80% automated CRM activity. Promote More ❯
London, England, United Kingdom Hybrid / WFH Options
Deloitte LLP
develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client’s CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: · Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers’ needs. Thought leadership: · Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: · You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯
London, England, United Kingdom Hybrid / WFH Options
AJ Bell Management Limited
We are seeking a data-driven CRM and Martech expert to own our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will drive customer growth, enhance engagement, and improve marketing performance across channels. About the Role: As our CRM Data and Martech Manager, you will leverage customer data to deliver … provide insights for decision-making. Experience with Bloomreach is preferred, but candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe) are encouraged to apply. Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows throughout the customer lifecycle. Manage the Bloomreach platform, fostering strong relationships with vendors and internal teams. Develop, execute, and monitor multi-channel CRM … data quality, accuracy, and compliance with regulations (e.g., GDPR). Work with marketing teams to translate campaign objectives into data-driven strategies. Create a roadmap to achieve 80% automated CRM activities. Promote a culture of high-quality, error-free communication and service excellence. Manage and develop a small team. What We're Looking For: 5–6+ years in CRMMore ❯
We are looking for a data driven CRM and Martech expert to take ownership of a our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help us drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM Data and Martech Manager … Experience with Bloomreach is a plus, but we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g. Salesforce, Adobe, etc.). Key Responsibilities: Lead on CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, building strong relationships with the vendor and internal … teams. Develop, execute and track multi channel CRM campaigns, driving automation and reducing manual effort. Produce performance reports and uncover insights to improve marketing effectiveness. Champion data quality, accuracy, and compliance with regulatory requirements (e.g. GDPR, Consumer Duty). Work with marketing teams to understand campaign objectives and translate them into smart data led strategies. Create a roadmap to More ❯
London, England, United Kingdom Hybrid / WFH Options
Scope Markets
Employment type Full-time Job function Job function Other Referrals increase your chances of interviewing at Scope Markets by 2x Sign in to set job alerts for “CustomerRelationshipManagementManager” roles. London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago TikTok LIVE - Global Customer Service Operations Manager London, England, United … United Kingdom 5 hours ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago Global Customer Service & Safeguarding Manager London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 weeks ago Wembley, England, United Kingdom 4 weeks ago London, England, United Kingdom 1 minute … United Kingdom 2 months ago London, England, United Kingdom 1 week ago TRUMAN EVENTS: VENUE ACCOUNT OPERATIONS MANAGER London, England, United Kingdom 1 week ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 4 months ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 7 months ago Account More ❯
London, England, United Kingdom Hybrid / WFH Options
IG Group
Social network you want to login/join with: Lead the development, execution, and performance management of our CRM programmes, focusing on creating data-led communications across our clients' lifecycle that positively impact conversion, retention, and client growth. So, who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We … chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together! Your role in the Team The CRM team's vision is to craft CRM programmes that deliver engaging, personalised client experiences across multichannel touchpoints throughout the client lifecycle. To deliver on this ambition, we are … looking for a data-driven CRMManager to lead the development, execution, and performance management of our CRM programmes. Our aim is to create data-led communications across our clients' lifecycle that positively impact conversion, retention, and client growth. The role will report into the Head of Client Engagement & Martech and will work closely with CRMMore ❯
London, England, United Kingdom Hybrid / WFH Options
Russell & Bromley
and Fashion, Retail Luxury Goods and Jewelry, and Retail Referrals increase your chances of interviewing at Russell & Bromley by 2x Sign in to set job alerts for “CustomerRelationshipManagementManager” roles. CustomerRelationshipManagementManager London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 day … Service & Safeguarding Manager London, England, United Kingdom 23 hours ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Client RelationshipManager (Professional services) City Of London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United … Kingdom 3 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Client RelationshipManager, Asset Impact London, England, United Kingdom 1 month ago Senior Customer Service Delivery Manager Wembley, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago More ❯
whole platform who - along with Analytics teams - get to the 'why' in order to create unrivaled user experiences. As a business, we are in relatively early stages of our CRM journey but have big plans for growth. This is an opportunity to plan, manage and optimise our marketing activity by leveraging our datasets and working closely with a wide … range of stakeholders. We are a supportive and collaborative team who strive for excellence in everything we do. We are looking for a highly motivated individual with experience in CRM Campaign Management, to create engaging and converting communications across our markets. You know what good CRM looks like and have experience working with best in class tools, but … with this mentality. As Growth Marketing Manager your role will report into the Product Marketing Director within the Product Team. Your Experience Must have: Strong experience in CRM Campaign Management Background of delivering best in class growth campaigns across multiple segments and markets Experience of generating innovative and insights-driven marketing outputs with the goal of driving More ❯
London, England, United Kingdom Hybrid / WFH Options
Sportradar
Recommendation engines, human behavior predictive models and Natural Language Processing model. We are seeking an experienced Product Account Manager - to manage the daily and long term marketing & CRM strategy for our Managed Marketing Services (MMS) Clients. In this role, you'll be at the forefront of AI-powered marketing, working with cutting-edge technology that's reshaping … Development, Analytics, Business Development, and Sales teams. Your responsibility will be to work hand-in-hand with MBS clients, managing their Marketing Services and leveraging AI to transform their CRM strategies. This position offers a unique opportunity to blend your marketing expertise with advanced AI tools, directly impacting client success in the evolving landscape of online gaming. THE CHALLENGE … You will drive sales & sales support for new and existing customers. You will manage client accounts, with a focus on AI Marketing & CRM services. Take full ownership of the product and customer relationships and provide operational support for running, monitoring and handling issues on AI-driven products. Reporting on customers marketing and CRM activities. Enhance Marketing Services offer More ❯
Services Salary: Up to £90,000 + bonus + package Location: London (good work from home options available) If you are interested in this Salesforce Technical Project Manager position and meet the above requirements please apply immediately. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell & Bromley
Location | Head Office, Kingly St, London Workplace Type | Hybrid (2 Days WFH) Contract | Full Time We’re looking for a CRMManager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely … with the Head of Marketing, you will leverage customer insights and CRM expertise to create an omni-channel strategy that spans across all touchpoints. This is an exciting opportunity to play a key role in driving engagement, loyalty, and revenue growth. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading … home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop More ❯
Location | Head Office, Kingly St, London Workplace Type | Hybrid (2 Days WFH) Contract | Full Time We’re looking for a CRMManager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely … with the Head of Marketing, you will leverage customer insights and CRM expertise to create an omni-channel strategy that spans across all touchpoints. This is an exciting opportunity to play a key role in driving engagement, loyalty, and revenue growth. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading … home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop More ❯
Job Title: CRM/Email Automations Manager Location: London (Hybrid – 2 day a week in office) Salary: £40,000 - £55,000 My client is a global luxury property companies and due to growth they are looking for a CRM/Email Automations Manager to join their growing team. This is a great opportunity to … join a digitally progressive environment where CRM is seen as a key lever for growth. The Role: They're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle—from lead generation through to retention and upsell. Reporting into the Head … of Marketing, you’ll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills—you’ll design and manage complex CRM workflows, then translate performance and recommendations into clear actions More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Premier Group
Job Title: CRM/Email Automations Manager Location: London (Hybrid – 2 day a week in office) Salary: £40,000 - £55,000 My client is a global luxury property companies and due to growth they are looking for a CRM/Email Automations Manager to join their growing team. This is a great opportunity to … join a digitally progressive environment where CRM is seen as a key lever for growth. The Role: They're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle—from lead generation through to retention and upsell. Reporting into the Head … of Marketing, you’ll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills—you’ll design and manage complex CRM workflows, then translate performance and recommendations into clear actions More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Premier Group
Job Title: CRM/Email Automations Manager Location: London (Hybrid – 2 day a week in office) Salary: £40,000 - £55,000 My client is a global luxury property companies and due to growth they are looking for a CRM/Email Automations Manager to join their growing team. This is a great opportunity to … join a digitally progressive environment where CRM is seen as a key lever for growth. The Role: They're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle—from lead generation through to retention and upsell. Reporting into the Head … of Marketing, you’ll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills—you’ll design and manage complex CRM workflows, then translate performance and recommendations into clear actions More ❯
London, England, United Kingdom Hybrid / WFH Options
CiviCRM
and cultural organisations to streamline and reimagine the way they work so that they can focus on impact. We are looking for a talented and ambitious new Project Manager to join the Compuco team. Your role will be to manage complex digital projects, working closely with the client, our Functional Consultants, and Product Team in order to keep … Responsibilities: Stakeholder Communication and Management: Manage day-to-day communication with clients, ensuring clarity and consistency. Maintain a regular cadence of project status meetings with client-side project manager(s). Resource Planning and Allocation: Plan and allocate project tasks, ensuring necessary resources and tools are in place. Maintain and communicate project timelines to clients. Proactively identify dependencies … helping our work to have the greatest possible impact. We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform. Our clients include membership organisations such as the British Toy and Hobby Association, World Heart More ❯
London, England, United Kingdom Hybrid / WFH Options
3Search
will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from 3Search Senior Consultant specialised in CRM, Marketing Automation, Email, Retention & Loyalty professionals Job Title: CRMManager Location: London, Holborn (Hybrid) Our client is a fast-growing name in the hospitality sector, known … through innovation, style, and customer-first thinking. With a strong digital strategy and a culture rooted in creativity, authenticity, and smart execution, they’re investing in best-in-class CRM systems to build deeper, more personalised relationships with their customers. Based in vibrant Holborn, their London HQ is a hub of collaboration, where commercial, tech, and brand teams work … level Employment type Full-time Job function Marketing Industries: Hotels, Motels, and Hospitality Referrals increase your chances of interviewing at 3Search by 2x Get notified about new CustomerRelationshipManagementManager jobs in London Area, United Kingdom . #J-18808-Ljbffr More ❯
London, England, United Kingdom Hybrid / WFH Options
Gett
Job function Job function Other Industries Technology, Information and Internet Referrals increase your chances of interviewing at Gett by 2x Sign in to set job alerts for “CustomerRelationshipManagementManager” roles. CustomerRelationshipManagementManager London, England, United Kingdom 3 days ago TikTok LIVE - Global Customer Service Operations Manager London, England, United Kingdom … United Kingdom 13 hours ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 2 weeks ago Global Customer Service & Safeguarding Manager London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago Wembley, England, United Kingdom 3 weeks ago Senior Customer Service Delivery Manager … London & South West Stores Greater London, England, United Kingdom 1 year ago TRUMAN EVENTS: VENUE ACCOUNT OPERATIONS MANAGER London, England, United Kingdom 4 days ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 3 months ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 7 months ago Account More ❯
London, England, United Kingdom Hybrid / WFH Options
Staging It
Join to apply for the CRMManager role at Staging It 6 days ago Be among the first 25 applicants Join to apply for the CRMManager role at Staging It CRMManager (Salesforce) - 18 Month FTC Robert Half are working with a purpose-led organisation in the science and research … and education space, who is looking for an experienced CRMManager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and insight sit at the heart of commercial and community growth. The successful candidate will … type Employment type Temporary Job function Job function Marketing Industries Marketing Services Referrals increase your chances of interviewing at Staging It by 2x Get notified about new CustomerRelationshipManagementManager jobs in Cambridge, England, United Kingdom . Hitchin, England, United Kingdom 1 week ago Biggleswade, England, United Kingdom 3 days ago Ramsey, England, United Kingdom 1 week More ❯
over 100 countries, available in most major department stores and independent houseware stores worldwide, as well as through our rapidly growing ecommerce channel. We are looking for a talented CRM/Email Manager to join the Ecommerce Team on a maternity cover 12-month fixed-term contract. Reporting directly to the Head of Digital Marketing & CRM … day management of the Email Marketing Executive. What you will be doing: Oversee the retention strategy to achieve customer retention targets and increase revenue from existing customers through effective CRM strategies, channel execution, and understanding of current customer behaviour. Manage the company's loyalty programme-management, analysis, and optimisation. Own and manage the email marketing strategy-planning, overseeing briefs … creative and A/B testing plans, reporting, and driving performance through both broadcast and lifecycle journey-building. CRMcustomer data reporting and analysis-tracking shopping behaviour of new and existing customers, building weekly, monthly, and yearly reports with actionable insights. Own and manage the SMS marketing strategy-planning, A/B testing, reporting, driving performance, and managing spend. More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
wagamama
the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for a crmmanager to join us on our continuous journey of true nourishment purpose to develop and execute the wagamama crm plans & campaigns in a way that is … customer engagement and in turn deliver 1% incremental LFL growth year in year out. it is your mission to constantly build the value of our customer database through effective crm and data management. you’ll need to combine strategic thinking with a passion for understanding customers and a hunger for executing with excellence, plus blend some technical know-how. … key accountabilities crm strategy development shape and deliver the crm strategy and plans, with a focus on footfall driving and maximising the commercial value of our guest database campaign ownership lead the development and execution of the annual crm calendar, with segmented, personalised and insight- led campaigns across email, push, app inbox, WhatsApp to deliver the targeted More ❯
Job Title: CRM Technology & Performance Manager Location: Hybrid- London/Malta About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand … Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. Role: We are seeking a CRM Technology & Performance Manager to take ownership of our CRM technology ecosystem and its performance across lifecycle automation, platform capabilities, and channel providers. This pivotal role will … act as the central business lead for the CRM stack — including platforms like Optimove and FLOWS, push notifications (e.g. Braze), SMS, and other supporting tools — with the core mission to ensure technical reliability, data-driven performance, and strategic alignment across Casino and Sportsbook verticals. Sitting outside the CRM execution team, this role will serve as a governance layer More ❯
City of London, London, United Kingdom Hybrid / WFH Options
NetBet
Job Title: CRM Technology & Performance Manager Location: Hybrid- London/Malta About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand … Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. Role: We are seeking a CRM Technology & Performance Manager to take ownership of our CRM technology ecosystem and its performance across lifecycle automation, platform capabilities, and channel providers. This pivotal role will … act as the central business lead for the CRM stack — including platforms like Optimove and FLOWS, push notifications (e.g. Braze), SMS, and other supporting tools — with the core mission to ensure technical reliability, data-driven performance, and strategic alignment across Casino and Sportsbook verticals. Sitting outside the CRM execution team, this role will serve as a governance layer More ❯