2 of 2 Remote/Hybrid Chat Support Jobs in London

Associate, Customer & Product Support

Hiring Organisation
AlphaSense
Location
London, United Kingdom
Salary
£ 60 K
employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes … leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product Support ...

Asset Manager

Location
London, United Kingdom
clients, and mobilisation teams, the role ensures asset data is accurate, compliant, and maintained within IBM Maximo and client CAFM/EAM systems to support safe, efficient, and compliant service delivery. The role also provides technical asset management expertise during new contract mobilisation, asset verification programmes, and ongoing contract … critical spares recommendations, and remedial work proposals. Produce and maintain Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and technical documentation. Mobilisation & Project Delivery Support the mobilisation of new contracts, ensuring asset data and maintenance programmes are established on time. Identify and manage technical risks affecting mobilisation and operational ...