16 of 16 Remote Chatbot Jobs in London

Experience with data analysis and visualisation tools (e.g., Looker, Tableau, Power BI). Experience with scripting languages for automation (preferably Python). Experience with automation projects, for instance, building chatbots, email marketing automation or anything similar. Familiarity with CRM systems (e.g., Salesforce) and marketing automation tools (e.g., Marketing Cloud). How we make your life work: Flexible working (for real More ❯

continuous improvement culture, by helping to identify opportunities to increase the operational efficiency of the support model Skills required AI Tools: Demonstrable ability to create custom GPT's and Chatbots using AI Tools (we use Google Gemini API (and Notebook LM), Anthropics Claude AI, Microsoft CoPilot, and OpenAI's Chat GPT). Microsoft Azure: Experience with Microsoft Azure and Microsoft More ❯

continuous improvement culture, by helping to identify opportunities to increase the operational efficiency of the support model Skills required AI Tools: Demonstrable ability to create custom GPT's and Chatbots using AI Tools (we use Google Gemini API (and Notebook LM), Anthropics Claude AI, Microsoft CoPilot, and OpenAI's Chat GPT). Microsoft Azure: Experience with Microsoft Azure and Microsoft More ❯

with customer requirements and product updates Collaborate with Customer Success team members to create and distribute effective communication materials, such as social media posts, Youtube videos, Help Center content, chatbot improvements Utilize customer feedback and support data to refine knowledge content, aiming to improve customer satisfaction and reduce inquiries Maintain content standards for consistency, accuracy, and relevance across all knowledge More ❯

with technology teams to achieve significant automation rates Understanding of how to enhance proven service methodologies through digital enablement Technology leadership Deep understanding of customer service technologies including AI, chatbots, and automation platforms Experience with Intercom or Genesys preferred; or similar advanced customer communication platforms Knowledge of CRM integration, API development, and omnichannel technology stacks Understanding of data analytics, machine More ❯

a SaaS or high-growth tech company. Deep understanding of the marketing technology ecosystem, including marketing automation platforms, CRM systems, ABM tools, Customer Data Platforms, web personalization, marketing attribution, chatbots, and BI tools. Proven experience managing full-funnel marketing operations across both B2B and B2C channels. Experience integrating marketing systems to optimize performance and enhance automation. Expertise in marketing operations More ❯

proven track record in contact centre transformation and CX optimisation A deep understanding of contact centre KPIs and how to improve them Knowledge of automation tools and principles (e.g. chatbots, conversational AI, webchat, call deflection) Experience with customer journey mapping and process re-engineering A collaborative, consultative mindset with excellent communication skills Security & Pre-Employment Requirements To be appointed, you More ❯

proven track record in contact centre transformation and CX optimisation A deep understanding of contact centre KPIs and how to improve them Knowledge of automation tools and principles (e.g. chatbots, conversational AI, webchat, call deflection) Experience with customer journey mapping and process re-engineering A collaborative, consultative mindset with excellent communication skills Security & Pre-Employment Requirements To be appointed, you More ❯

FinTech solutions and pioneering technology. This role is all about being the go-to person for ensuring an exceptional client experience, every single day. You'll monitor all platforms, chatbots, and onboarding processes to spot delays, address client concerns, and track who's excelling (and who isn't). Your mission? Keep clients happy by prioritizing the features they need More ❯

unauthorized transactions, and chargebacks in line with US and EU regulations. Handle high-priority escalations and sensitive cases with professionalism and discretion. Support the implementation of tools such as chatbots, AI ticket triaging, and multilingual support as the team grows. Recruit, onboard, and train new support staff to maintain high service standards. Skills, Knowledge and Expertise 5+ years of experience More ❯

AI-ready architectures for personalization, search, and automation. Lead technical discovery and solution design for headless and composable commerce projects, integrating AI/ML-powered services (e.g., dynamic pricing, chatbots, predictive search). Architect API-first, cloud-native solutions leveraging MACH principles, ensuring seamless integrations with PIM, DAM, CDP, and AI-driven analytics tools. Collaborate with AI/ML teams More ❯

skills, empathy, accountability, and personal organization are essential. • Exceptional ability to communicate and foster positive business relationships is desired. • Background in E-Commerce, Online-Marketing, Marketing-automation, Customer service, Chatbots or similar is desired. • You speak English fluently & another European language would be awesome. • 2-3 years of experience in a customer success position is a big plus. • Very good More ❯

belief Ethnicity Disability A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience More ❯

carer confident employer. A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience More ❯

This position sits in ourMarketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. More ❯

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and More ❯