Service Asset and ConfigurationManager My client, an insurance organisation, is looking for a permanent Service Asset and ConfigurationManager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & ConfigurationManager plays a pivotal role in … the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management … particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. more »
Senior ServiceNow ConfigurationManager - £80,000 - £90,000 Are you a ServiceNow ConfigurationManager? In this role, you will be responsible for ensuring the accuracy, completeness and effectiveness of the Configuration Management Database (CMDB) within ServiceNow. My client is one of ServiceNow’s top … customers in the world and is pushing to continuously innovate and improve. Experience/skills required: Strong understanding of ServiceNow Configuration Management and ITIL/ITSM frameworks Experience in managing a ServiceNow CMDB, including data governance, configuration item definition, relationship mapping, and data quality control Proven track record … of developing and implementing ServiceNow configuration management best practices Experience managing an outsourced service. Experience owning the overall control framework. Responsibilities: Oversee the management of the ServiceNow CMDB, ensuring accurate and up-to-date information through data governance, configuration item definition, relationship mapping, and data quality control. Develop more »
Service Asset and ConfigurationManager My client, an insurance organisation, is looking for a permanent Service Asset and ConfigurationManager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & ConfigurationManager plays a pivotal role in … the IT Service Management function and ensures that our organisations IT assets and their configuration are understo... more »
Change and Configuration Analyst - £55k (CAB/CMDB/Asset control) - London - 2-3 days onsite per week. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & Configuration Management team and the Service owners, whilst ensuring the Change and Asset & Configuration Management Process and CMDB are fit for purpose with integrated dependencies, used in a compliant manner, and maintained as the single source of truth in relation to the standard operating model. Through the demonstration of … change processes, reviewing RFCs, providing guidance and support to change requesters Continual Service Improvement - Be actively involved in identifying, developing and implementing service improvements. Configuration Management – Develop Process and governance, manage daily exceptions/workload, Identify potential processes for automation Essential Skills: CMDB setup experience A broad understanding of more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
Service Asset and ConfigurationManager My client, an insurance organisation, is looking for a permanent Service Asset and ConfigurationManager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & ConfigurationManager plays a pivotal role in … the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management … particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. more »
