LAN/WAN/Routing/Firewalling) Citrix Virtual Apps, Desktops and ADC PowerShell and other scripting languages Active Directory Federation Services Experience with ConnectWise Manage/Automate or equivalent MSP tools A good understanding of cyber security best practice. Any knowledge of frameworks such as Cyber Essentials, CIS Control more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard email clients including Outlook Installation, configuration, troubleshooting and customization of Microsoft Office Suite applications per customer's preferences Understanding more »
Anti-Virus or EDR technologies – deploying and troubleshooting Good understanding and troubleshooting of 3rd party LOB Applications Good knowledge of MSP RMM toolsets, particularly ConnectWise Automate Excellent knowledge of Ticketing systems, particularly ConnectWise Manage Work to SLA thresholds for incident(s) and service request(s) You will also need to more »
