Intune (basic management and troubleshooting) DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection (e.g. Sophos, Bitdefender) Active Directory and Group Policy Remote tools: ConnectWise, TeamViewer, AnyDesk etc. Printers, NAS devices (Synology/QNAP), VOIP, email clients Troubleshooting WiFi, wired connections, and basic firewall rules Additional Requirements Must live within a 45-minute commute of More ❯
Intune (basic management and troubleshooting) DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection (e.g. Sophos, Bitdefender) Active Directory and Group Policy Remote tools: ConnectWise, TeamViewer, AnyDesk etc. Printers, NAS devices (Synology/QNAP), VOIP, email clients Troubleshooting WiFi, wired connections, and basic firewall rules Additional Requirements Must live within a 45-minute commute of More ❯
London, England, United Kingdom Hybrid / WFH Options
Prince Talent & Resourcing Group
Second Line Support Engineer - MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Prince Talent & Resourcing Group
Second Line Support Engineer - MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady More ❯
Responsibilities: - Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents - Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise - Attend client sites when required - Produce and maintain accurate technical documentation - Assist with the deployment of client and internal projects when required Requirements: - Previous experience working within a 1st Line More ❯
using Microsoft stack of services • Relevant experience of 3+ Years in a similar role (preference given to candidates with UK MSP experience) • Working Experience with ITSM tools such as ConnectWise, BrightGauge, SmileBack, ITBoost, Service Now Qualifications: • A degree in an IT-related subject • PRINCE2 Practitioner Certification for Project Management • Microsoft Certifications would be a bonus Benefits • Bonus Scheme• Vitality Health More ❯
and managing a high-quality sales pipeline Familiarity with the IT services industry, particularly within professional services sectors. Main vendors include: MS and Azure, Pax8, Hornet, KnowBe4, Cisco Meraki, ConnectWise, Datto & Axcient backups & BUDR, Huntress and Exclaimer Proven ability to integrate into existing teams and quickly understand company capabilities and client requirements Why Join? Be part of a stable, values More ❯
