2 of 2 Remote Critical Success Factor Jobs in London

and transition clients smoothly from sales/project to delivery. Lead value-creation projects that increase usage. Proactively manage client relationships and expectations; and ensure client satisfaction. Identify critical success factors (CSFs) and ensure KPIs support them. Allocate resources and manage distributed teams, including 24/7 operations. Monitor team performance and adherence to best practices. … of experience in a similar role or project management capacity ITIL qualification (at least v3 Foundation). Proven ability to perform under pressure and manage multiple clients. Strong critical thinking and continual service improvement mindset. Excellent communication, negotiation, and presentation skills. Ability to work remotely and manage distributed teams. Strong people management and relationship-building skills. Flexibility to More ❯

will work closely with other departments and business stakeholders like sales, business development, senior executives, client services, presales and others as necessary in a cross-functional manner. Key success measures are the creation of an aligned and resourced product roadmap, on-time execution of that roadmap and client satisfaction. What you'll do This is a strategic leadership … technical literacy to function as a solution strategist and suitable interpersonal skills to function effectively in a client facing environment You will develop industry best practices, deployment methodologies, critical success factors What you'll have We are looking for an experienced enterprise software product manager with at least 12 years experience in the business planning and More ❯