9 of 9 Remote/Hybrid Customer Analytics Jobs in London

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

Senior Data Analyst London (Hybrid) Up to 80k This is a high-impact analytics role where you will shape commercial strategy across international markets. You will move beyond standard reporting to deliver meaningful insights that influence senior decision-making, with clear ownership of projects and the opportunity to work … wide range of stakeholders. The Company They are a well-established, consumer-focused organisation operating at scale across multiple markets. With a strong customer base and a growing analytics capability, they are investing in data to drive smarter commercial decisions. The business has access to a rich ...

Digital Analytics Manager Job Type: Permanent Salary: DOE + bonus Location: Reading – Hybrid 1 -2 days a week In Office Consultant: Mags Rendle #loveyourjob The Company Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business … opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across ...

Head of Analytics and Data Science London , hybrid (2 to 3 days per week) The Company They are a well known, consumer focused organisation operating across multiple business units and partner networks. Despite strong brand recognition, the central team operates with a lean, agile, and entrepreneurial mindset similar … scale up. Data is a key focus area, with significant investment in building a modern, insight driven organisation. Their work spans loyalty programmes, customer engagement, and commercial performance. The Role You will lead the combined Analytics and Data Science function, with responsibility for strategy, delivery, and stakeholder engagement ...

want to build data products, not just models? Have you worked on predictive analytics that directly shape customer strategy? Are you ready to own product innovation from concept to launch? A UK-based data and analytics business is hiring a Data Scientist to support the design … delivery with proprietary data products, giving you exposure to both real-world commercial problems and scalable internal product builds. Their focus sits heavily in customer intelligence, predictive modelling and behavioural analytics across sectors including utilities, telecoms, financial services and charities. This is a strong opportunity for someone ...

hiring a Senior Engagement Manager to join a growing analytics consulting function within a global data and insights organisation. This is a key leadership role focused on delivering high-impact projects for clients across banking, fintech, and payments . You'll operate as a trusted advisor to senior stakeholders … leading complex engagements end-to-end and helping shape how analytics drives commercial outcomes across client organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding ...

London (Hybrid, 3 days per week) Up to £70,000 This is an opportunity to join a fast growing, digital first organisation where product analytics plays a central role in shaping customer experience and commercial outcomes. You will be embedded within a product focused environment, partnering closely with … impact initiatives. The Company They are a modern, technology driven business operating at scale within a highly regulated industry. With a strong focus on customer outcomes and innovation, they invest heavily in data and analytics to support product development and strategic growth. The organisation values autonomy, collaboration ...

Role You will work closely with senior commercial leadership in a standalone capacity, owning analysis end to end and influencing strategy across marketing, customer and revenue performance. Key responsibilities include: Delivering hands on commercial and marketing analysis across multiple data sources and channels Owning attribution analysis to understand where … revenue is generated across digital and offline activity Assessing the impact of marketing spend, including complex channels such as direct mail Analysing customer behaviour, lifetime value and retention to support growth strategies Translating insight into clear, actionable recommendations for non technical stakeholders Partnering with BI and engineering teams ...

state data model and governance framework for a large-scale retail media transformation program. You'll work cross-functionally with commercial, operational, technology, and analytics teams to enhance data integrity and reporting capabilities. Your mission? Establish a scalable "single source of truth" across the retail media ecosystem! Key Responsibilities … navigate complex enterprise system landscapes. Exceptional stakeholder engagement skills across business and technology teams. Preferred Experience: Familiarity with retail, retail media, media, or customer analytics. Experience with CRM systems, reporting, and operational data ecosystems. Exposure to martech/adtech data environments is a plus. Knowledge of GDPR and enterprise ...