26 to 50 of 67 Customer Experience Jobs in London with Remote Work Options

work with an outstanding and progressive organisation this position could be right for you. Role Summary What we are looking for is an experienced Customer Engineer or Client CTO, who brings with them a people centric approach to leadership, hands on delivery background, strong stakeholder management and pre-sales … experience to focus on predominantly retail banking, but also covering other markets, when required. You will work directly with the Chief Technology Officer (CTO) to help drive the tech strategy for the retail banking business, ensuring solutions and offers we build reflect business value in that sector. You will … knowledge in all 3 major cloud vendors. Experience with Partner management and aligning both technical and marketing strategies. Mandatory Skills: Experience at Cx or senior management level, leading multiple teams in both software development and infrastructure services. Capable of creating a technical strategy to establish a platform for more »

Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience online, offline, and internal engagement and processes and create products, services, and comms that people love. Exploring the intersection between brands, technology, and real life … Investigate and resolve issues and bugs reported by users or identified through testing and monitoring. You Have: Technical Expertise as a Senior Backend Developer. Experience with Java 8/11,17+, Java Streams, Java Collections, Spring Boot, Hibernate, Groovy, SQL, Artifactory. Experience with Git, Jenkins and command line … tools for helper tools development, use package managers (maven, pip), debugging and unit testing. Experience with version control such as Git and GitHub to manage codebase changes and collaborate effectively with other team members across global markets. Experience with the Atlassian suite of tools - Jira, Bitbucket, Confluence, etc. more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The EMEA Fraud and Identity team in LNRS uses the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative … help to shape and evolve consulting and product delivery offerings and drive new business with your sales partners. Responsibilities Ensuring a thorough understanding of customer s expectations. Meetings with sales and discussions of proposed solution details with the prospect during all phases of the sales cycle Presenting the breath more »

you will support in accelerating a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative … individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues … capabilities Demonstrating hands-on leadership in testing approaches and adoption to both the team and the wider tech community What we re looking for: Experience in creating, managing and executing automated test routines and scripts Experience of testing across the full development, implementation and operational lifecycle with appropriate more »

you will support in accelerating a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative … individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted. At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues … Demonstrating hands-on complex problem solving abilities through creation of innovative solutions using multiple components and development techniques What we re looking for: Solid Experience in full stack development web and mobile front-end technologies such as React, Java, APIs & microservices, PostgreSQL, data structures, workflow Knowledge of Site Reliability more »

Algolia is a fast-growing company that helps users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year that s … Yandex combined!In the Dashboard Platform team, we're on a mission to empower all developers at Algolia to ship frontend features to our customer-facing Dashboard, with an emphasis on offering a great and consistent customer experience, at scale. In practice, that means: working on features … services powering our frontend infrastructure platform, to enable quick & autonomous deployment for all teams building tooling, features & guidelines that contribute to a great Developer Experience collaborating with all developers to support the adoption & usage of our tools We have ambitious goals ahead of us and in that context we more »

Transreport is a technology company focusing on improving the passenger experience across multiple transport modes and geographies. As an organisation with its roots in UK Rail, Transreport has developed ground-breaking technologies to improve the health and safety of transport employees and passengers alike, whilst ensuring that the customer experience is central to how transport operators deliver their services. At Transreport, we develop innovative technology solutions that make travel accessible for all. We are a young and driven team, passionate about our mission to develop technology that positively impacts society by working towards a much more equal … travel experience for all. We are well backed by two leading VC organisations and we have also won financial awards from the Department of Transport in recognition of the innovation we are bringing to the UK transport sector. As a Senior Software Engineer, you will join us on an more »

Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy. What you ll be doing The Engineering Innovation & Customer Solutions Director leads and oversees the strategy, planning and execution of the Pure s customer engineering solutions, and is responsible for creating a … data centres. The role sits at the interface between design, delivery and new investments, helping to drive continuous improvement in cost, speed of delivery, customer experience and profitability. It is a leadership role and will be expected to actively drive improvements in performance across the business. Ensure Pure … s data centre designs find the optimal balance of deliverability, cost and customer satisfaction Build and embed mutually value add networked relationships with customers, suppliers and internal stakeholders Create a progressive environment where thought leadership and innovation feed continuous improvement in design, engineering and new site selection strategy Look more »

financial backing, in a place where every story matters. Why join our engineering team? We re driven by the desire to create a fantastic customer experience We love nothing more than taking big data and making it quick and easy for our consumers to use We re naturally … team focused on developing and delivering products to solve problems in a lean-agile environment. Together we find new ways to create a great experience for all our users and make a positive impact to the way social and family history is researched. You will use your expertise in … classification, summarisation etc. You will be designing, developing and maintaining scalable end to end ML pipelines. You will be using these pipelines to deliver customer-facing experiences. You will be mentoring mentor and support others to deliver efficient, high-quality implementation at a project level and on your own more »

impact to society. Why this job matters This role will be responsible for developing and growing client relationships with the MBNL, 3, and EE customer base, and drive the P&L to contribute to the MNO commercial goals and strategy. The role will also be leading the sales requirements … account managers and ensuring they are aligned to the strategy and performing successfully to meet revenue and EDBITDA Wholesale targets. Ensuring the team are customer focused and consistently managing opportunity pipeline, whilst also ensuring best practice is delivered to Customers commercially, and providing exceptional service across time, cost and … ad Propositions to cross sell, upsell, and ensure the best product is launched. The skills you ll need Relationship Building Strategic Planning Decision Making Customer Experience Performance Management Stakeholder Management What we would like to see on your CV Experience of leading a sales team focused on more »

teams, infrastructure and delivery. Duties will include but are not limited to: - Overseeing teams responsible for the utilisation of technology across claims processing and customer experience - Managing teams responsible for all claims systems (including Guidewire) and platforms - Delivering the portfolio of change to support global moderisation - Working with … Lead and oversee projects To be considered suitable for this Head of Claims Technology role you will need to have the following skills/experience: - Proven senior management experience within the insurance field, covering claims processing, methodologies and best practice - Good understanding of Agile process as well as more »

stakeholders and data role holders in authoring and documenting data quality rules and cataloguing business data definitions. Support maintenance and, if necessary, removal of customer data across Sky platforms in accordance with retention timeframes, policies and guidelines. Advocate for good data management practices and actively support the education of … cataloguing Proficiency in data management and data governance technologies and tooling e.g. Collibra, GCP Data Catalog & Data Fusion, Informatica Cloud Data Governance etc. Proven experience in supporting implementation of Data Management initiatives in large organisations. Strong track record of successfully initiating, delivering, and maintaining data-related initiatives while effectively … Hub Want to unlock the power of data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what more »

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world s original and leading airport experiences … of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused … aPrincipal Software Engineer to the agreed development plan and to approved specifications. You will have the opportunity to work with cutting-edge technologies and experience all aspects of thesoftware development lifecycle. Key Responsibilities Develop products, processes, or standards in support of the business strategies under theguidance of more senior more »

empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Partners play a critical role in the customer journey at Vanta. From Technology partners to … leader to drive the execution of our channel strategy across both acquisition and partner management. Your success will be measured by both revenue and customer engagement targets related to partners' role in our customer journey.. This role will report into Vanta s VP of Sales & Partnerships and will … in EMEA Partner with cross-functional teams in Go to Market and Engineering & Product Development to refine and mature the partner and partner/customer experience Advance the skills and careers of our managers and individual contributors Represent the business and the leadership team to customers How to more »

London Business School require a new Director, Client Experience to join our globally ranked top ten Executive Education department. You will be accountable for various tasks, most notably providing clients with world class experiences which will include seamless account & project management of Executive Education s custom programmes. You will … also ensure existing revenue is delivered on time and to the LBS highest standards. The Director, Client Experience will be responsible for and lead a team of Senior Account Managers and Senior Manager, Client Experience. Main Responsibilities Contribute to the development of a strategy for Executive Education to enable … a vision of world class project/account management and ensure team are performing to these standards. Partner with Client Directors, Legal, Finance and Customer Experience teams to understand our clients goals and needs and provide expert advice on how best to support, resource and deliver to clients more »

that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: Technical Architect required to work on an innovative … a complex and rewarding technical architecture role covering everything from IAM through to API design through to MDM. It will require significant core architecture experience and requires a level of pragmatism and consideration when making key design decisions, considering all the trade-offs, and being able to communicate direction … to our engineers and the with the wider senior stakeholders. The architecture role covers the application, integration, and data domains. You will need demonstrable experience of spearheading software architecture within fast-paced teams. You will need significant experience in designing for NFRs as well as functional requirements. As more »

working with stakeholders to dive improvements in MarTech procurement, marketing automation, and best practice.Main Duties: Develop and embed strong Marketing Enablement strategy to drive customer experience and maximise revenueBuild and support global standards and governance models for MarTech, working with sales, Procurement and DigitalLeading benefits realisation model for … requirements gathering, market research, business case preparation, investigation, identify and implementation Person Specification:Significant MarTech, data and lead generation experienceExperience in global, complex organisationsSignificant experience leading marketing functionsExpert understanding of marketing automation platforms, integrations, and CRMDeep understand of processes and tools contributing to effective marketing, industry trends and best … in change management, MarTech implementation and marketing automationExperience in writing business case's and presenting/negotiating with Investment BoardsStrong global stakeholder management experienceProven experience working to C-Suite ________As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity more »

Development Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Driving ZCL SalesTop 3 qualities for this role: Customer-obsessed, Product Marketeer, Growth mindsetIn the words of the team, you should leave your current role for this one because….'You have the … aspects of the product marketing strategy and execution for our exciting, high growth consumer energy transition products, working across growth channels to craft our customer sales messaging and communication.You'll build, own and drive our go to market launches and enduring strategies for our growing Zero Carbon Living products. … growth products and activities ensuring that our ZCL roadmap is linked with our existing growth channel SMEs and capabilities.Your key outcomes will be:ZCL customer growth - driving leads and sales across internal CRM channels (existing customers cross sell) and wider performance marketing channels and our own ZCL growth channels more »

that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: A unique opportunity to help lead and grow … This is a multi-faceted role for a talented and client-facing Technical Architect, who is well versed in the Shopify platform, has demonstrable experience architecting and delivering solutions built on Shopify, and someone who can lead conversations both internally and externally with key technical stakeholders. What you ll … demonstrate a seasoned and experienced approach to technical architecture in enterprise e-commerce landscapes, following best practices, aware of industry trends, and with significant experience delivering the Shopify platform to large-scale businesses. What we want from you: Significant hands-on development and architecture experience in all aspects more »

£95k - £107k + 5-10% bonus and benefits - (West London/Work from home) Are you a capable Solutions Architect with demonstrable experience of architecture within an SAP S4 HANA finance transformation? Have you worked in a B2C or Retail environment? Would you enjoy defining the future … architecture strategy, and drivers for technology and business change and be the lead for solution design, delivery and options. It is essential you have experience working on an SAP S4HANA Finance transformation within a B2C or Retail business. In addition to Finance experience, any experience across the … beneficial, which includes HR, Procurement, Facilities, Security and Point of Sale (POS). If you love retail, love technology, have a good solution architecture experience to date - and want a place to continue your learning, and development and a place to build great solutions - so you can deliver long more »

enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Are you … to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We re looking for ML Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art … understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production. Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : You will be part of a team of technical consultants that provides technical integration and consulting services directly to external clients, sales teams, and other support … assessment, business and systems analysis, hardware and software installation, and post-installation implementation assessment. You will also be responsible for working collaboratively to achieve customer success. Responsibilities Managing projects for the successful implementation of assigned products at client sites Providing pre-installation assessment, business and systems analysis, scheduling of more »

you'll showcase your leadership prowess through the mentorship of junior team members. In this key role, we're transforming BPP Education into a customer-centred, design and data-informed hub. Your contributions are vital in building products that not only meet but exceed our users' needs across our … the best engineering team in the higher education sector in the UK, to deliver innovative and user-centric software solutions that enhance the academic experience for students, faculty, and staff! What we are looking for from you: Proven experience as a senior (or similar level) software engineer working … technology stack that allows for rapid iterative delivery using the best-in-class standards and principals that drive up quality and focus on the customer experience. We are building a service-based architecture driven by events and are cloud native with AWS. On the front-end we are creating more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

within the business. They will be working within a highly skilled Marketing team to deliver end to end marketing solutions and provide a streamlined customer experience. The role offers a competitive salary, bonus, pension, flexible and hybrid working. Not mentioning the opportunity to work with a highly collaborative team … Essential Experience: 2+ years Salesforce Marketing Cloud experience Building and running marketing campaigns AMPscript HTML SQL If you are interested please contact Callum Gardiner Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy more »