51 to 75 of 102 Customer Experience Jobs in London with Remote Work Options

the client’s team; providing expert advice and guidance in selecting and utilising suitable marketing and advertising tools to effectively meet their commercial and customer experience goals. You’ll act as a Single Point of Contact for teams throughout the business, driving the delivery of Digital transformation initiatives … across MarTech. Key Skills: Experience consulting with internal stakeholders and clients to gather requirements and turn that into real life MarTech solutions. Experience working with a range of MarTech tools, Including: CRM, CDP, Analytics programmes.. etc. opening new marketing channels for clients. Managing projects and the end-to more »

and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in more »

data. Support the P&C Coordinator in managing the employee life cycle, performance, and development, while improving processes, overseeing payroll accuracy, and ensuring excellent customer experience and alignment with organizational values. Advise on recruitment strategies, ensure compliance with protocols, assist with campaign management, and act as the P … and work within the framework of the IHL Safeguarding policy, contributing to the development of an enhanced culture of safety for students. Qualifications and Experience: We are looking for an HR professional who is CIPD Level 5 or 7 qualified, with strong partnering experience in medium-sized organisations. … Up to date knowledge of employment legislation and experience/knowledge of different contractual relationships is a must. Ideal candidate should be able to articulate complex HR matters clearly to different audience groups and have a solution focused mindset. It is desirable to have experience with ADP and more »

Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Come and be part of the leading Armed Forces charity, making a difference to … role, you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with … our diverse customer base. Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space. more »

the power of data and technology? As a Senior Machine Learning Engineer, you'll deploy and productionise predictive models aimed at enhancing media performance, customer experiences, revenue efficiency, and various business outcomes. What You'll Do: Deploying and productionising models to optimise business performance Working closely with clients to … creation of the best-in-class models, measurement and reporting We’d love to see: Strong proficiency with Python and SQL Extensive Machine Learning experience: recommendation, forecasting, predictive performance analysis & optimisation Experience with Snowflake, DataIQ or Databricks AWS experience – Redshift & Fast API NLP & Computer Vision experience Previous experience working with Marketing Ecosystems Hybrid working with offices in Central London - 3x a week in the office. Day rate up to £550 per day If you are interested, please apply. Contact Danielle Blake on 01727 228072 OR dblake@understandingrecruitment.com for more information. Understanding Recruitment is passionate more »

public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and lead change … Generate demand for firm resources, develop proposals, and identify new opportunities. Inspire and lead talent development through coaching and recruiting. Ideal Candidate Qualifications: • Extensive experience in cloud strategy implementation, governance, and cloud financial management tools (e.g., Cloud Health, Cloudability). • Proven track record of successful client engagements and delivering … skills in English. Educational Requirements: • Bachelor's degree in Business, Engineering, Information Services, or equivalent. • Master's degree and/or relevant certifications preferred. Experience Requirements: • Relevant consulting or industry experience with a proven ability to build trusted relationships with senior business and technology leaders. • Experience in more »

public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and lead change … Generate demand for firm resources, develop proposals, and identify new opportunities. Inspire and lead talent development through coaching and recruiting. Ideal Candidate Qualifications: • Extensive experience in cloud strategy implementation, governance, and cloud financial management tools (e.g., Cloud Health, Cloudability). • Proven track record of successful client engagements and delivering … skills in English. Educational Requirements: • Bachelor's degree in Business, Engineering, Information Services, or equivalent. • Master's degree and/or relevant certifications preferred. Experience Requirements: • Relevant consulting or industry experience with a proven ability to build trusted relationships with senior business and technology leaders. • Experience in more »

You: Supportive leader, passionate about empowering team members. Results-oriented with a focus on innovation and impact. Tech-savvy with a commitment to excellent customer experiences. Skilled in people management and fostering team development. Flexible Working: Hybrid model allowing for a balance of office and remote work. Option to more »

You: Supportive leader, passionate about empowering team members. Results-oriented with a focus on innovation and impact. Tech-savvy with a commitment to excellent customer experiences. Skilled in people management and fostering team development. Flexible Working: Hybrid model allowing for a balance of office and remote work. Option to more »

where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of … teams to understand who are customers are, how they engage with the product and test new features to aid rapid product iterations. Segment our customer base to enable in-life engagement strategies, pricing updates and other lifecycle management. Work with our Collections and Technology teams to help set up … confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. What we’re looking for At least 2 years’ experience in analytics with financial services ideally on credit card or other revolving lending products preferred Bachelor’s degree in quantitative/finance related field more »

clients company, has high standard when implementing data driven projects and improvements. The ability to bring results and represent the company with an amazing customer experience from start to finish. Key Responsibilities: Troubleshooting/Triaging issues with the online app or sessions Building relationships with new clients Maintaining more »

About Us: Global Interactive Marketing Online ( GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp, including more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

managing the firm's CRM system, driving seamless user experiences and supporting business goals. This position offers the opportunity to lead CRM strategies, analyse customer data, and collaborate with cross-functional teams to enhance customer engagement and satisfaction. Key Responsibilities: End-to-end ownership of the CRM system … including configuration and customization. Development and implementation of CRM strategies to improve user experience and support business objectives. Collaboration with cross-functional teams to align CRM initiatives with overall business goals. Analysis of customer data to identify trends and preferences, driving personalized marketing campaigns. Optimization of CRM processes … and workflows to enhance efficiency and effectiveness. Integration of CRM with other marketing technology platforms. Monitoring and reporting on key performance metrics related to customer engagement and satisfaction. Development of segmentation and targeting strategies to deliver relevant messaging to different customer segments. Essential Skills: Strong CRM experience more »

Day a week in Central London. Contract. T6/MN/18662. Seeking an experienced Senior UX/UI Designer - Must have E-Commerce experience - ideally have B2C, or B2B in the Retail, FMCG or CPG space. Technical Skills/Experience Required: E-Commerce - Retail, FMCG or CPG … Sector experience - UX/UI Design. UX/UI Design - have a portfolio showcasing your work. Conversion Rate Optimisation. UX/UI Designer - real passion for UX Design. UX/UI Design covering - Research, Design & Delivery. Conducting UX Research - Generating Prototypes, Analysing Data, Presenting your Research & Insights. Partnering with … Commerce , Retail, FMCG, CPG,UX/UIa Designer, UX Designer, UI Designer, Figma, Adobe XD, Adobe Suite, Wireframing, POC, Proof of Concept, Conversion Rates, CX, UX Research, UX Research, London, Contract, T6/MN/18662. more »

join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support regional sales strategy including direction, investment, partners and events. Requirements more »

the power of data and technology? As a Senior Data Scientist, you'll design, build and implement predictive models aimed at enhancing media performance, customer experiences, revenue efficiency, and various business outcomes. What You'll Do: Designing and predicting models to optimise business performance Analyse data to discover trends … and reporting Opportunity to contribute to new & existing business pitches We’d love to see: Strong proficiency with Python and SQL Extensive Machine Learning experience: forecasting, predictive performance analysis & optimisation Experience with Snowflake, DataIQ or Databricks Cloud platform experience (AWS preferred) Adobe analytics & sales platform experience is a bonus Previous experience working with Marketing Ecosystems Hybrid working with offices in Central London - 3x a week in the office. Day rate up to £550 per day If you are interested, please apply. Contact Danielle Blake on 01727 228072 OR dblake@understandingrecruitment.com for more information. Understanding more »

to join our team in London. In this role, you will be required to optimise our current CRM campaigns and processes while using your experience to introduce new ideas and identify new opportunities to further improve performance. Responsibilities will include campaign management and execution, regular A/B testing … CRM plans remain pertinent and are executed to the utmost standard. Suggesting viable ideas and solutions that propel business performance forward and enhance the customer experience. Fostering a data-driven mindset within the team and embracing a rigorous test-and-learn methodology for CRM (such as A/B … domains and regions, all the while retaining a thorough understanding of licensing frameworks. Developing a predictor/free-to-play style game to maximise customer engagement and generate new leads. Keeping up to date with the sporting calendar so we can focus on delivering relevant, event-driven campaigns. About more »

Hana - £95k - £107k + 5-10% bonus and benefits - (West London/Work from home) Are you a capable Solutions Architect with demonstrable experience of architecture within an SAP S4 HANA finance transformation? Have you worked in a B2C or Retail environment? Would you enjoy defining the future state … architecture strategy, and drivers for technology and business change and be the lead for solution design, delivery and options. It is essential you have experience working on an SAP S4HANA Finance transformation within a B2C or Retail business. In addition to Finance experience, any experience across the … beneficial, which includes HR, Procurement, Facilities, Security and Point of Sale (POS). If you love retail, love technology, have a good solution architecture experience to date - and want a place to continue your learning, and development and a place to build great solutions - so you can deliver long more »

on the essential role of building out a world class marketing function. The position is for an analytically-minded problem solver with strong leadership experience and passion for introducing consumers to products that will make their lives better. Responsibilities: Create acquisition strategies from the ground up to contribute to … company growth and drive adoption of new products Direct creative, marketing, and data resources in harmony to deliver brilliant customer experiences and conversion of new customers Build and own various direct response channels whilst driving down Customer Acquisition Costs (CAC) by finding the optimal messaging and channels Developing … conversions and optimise engagement Requirements: 5+ years in Growth with a track record of achieving ambitious growth targets, ideally in D2C space Budget management experience, including aligning closely with Finance, Accounting, and Analytics. Experience working in a start-up environment is a plus. Strong analytical and problem solving more »

Senior Insight Analyst Company: VML Location: Sea Containers, London Reporting to: Director of Customer Analytics, Europe Who we are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and … values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role You will be responsible for helping our clients … This means lots of growth opportunities in different areas, from Big Data Analytics to Electric Vehicles. You will be managed by the Director of Customer Analytics, who will be invested in accelerating your growth and advocating for your success. Key responsibilities: Ensure client success by delivering and presenting high more »

You will be working primarily with one of their automotive clients, who are currently undertaking a range of digital transformation projects across marketing and customer experience. They are looking for someone with a strong foundation in data and marketing technology, excellent project management skills, an understanding of how platforms … integrate into the client's technical architecture, and a deep understanding of at least one Marketing Automation tool (prior Salesforce experience is desirable). What you’ll do: • Regular liaising with internal departments, clients, and their 3rd party suppliers. • Gathering requirements and user story development. • Define and communicate Martech … and adjacent technologies such as CRM, MDM, Consent Management Platforms, analytics tools. • A deep understanding of at least one Marketing Automation tool • Prior Salesforce experience is desirable. • Experience with project managing end-to-end Martech development projects with proven task and project management skills. This role is London more »

for? Must have: Proven track record of success in a senior operational leadership role within B2C environments (B2B may be considered) 10+ years of experience in operations, with at least 5 years in a senior leadership role. Experience in operating at a company with significant revenue, ideally … million or more. Experience in scaling companies through Series C funding and/or leading a company through a successful exit. Experience in acquisitions and mergers, driving successful integrations. Strong background in strategic planning, process improvement, and team management. Exceptional leadership, communication, and collaboration skills. Demonstrated ability to … drive operational excellence and deliver results in a fast-paced, dynamic environment. Passion for wellness and a commitment to delivering exceptional customer experiences. Further Details: Location: Central London (Hybrid/Flexible working arrangement), with occasional travel to Berlin/Madrid Salary: £175,000 - £230,000 Benefits: Shares/Stock more »

Great opportunity to work on a global household name account. Gain Further Experience With Salesforce. Inside IR35 Remote/flexible working. Senior CRM Data Marketing Consultant – Data Marketing Agency – London (Hybrid) I am currently working with a Data Marketing Agency based in London who are looking to onboard a … You will be working primarily with one of their automotive clients, who are currently undertaking a range of digital transformation projects across marketing and customer experience. They are looking for someone with a strong foundation in data and marketing technology, excellent project management skills, an understanding of how platforms … integrate into the client’s technical architecture, and a deep understanding of at least one Marketing Automation tool (prior Salesforce experience is desirable). What you’ll do: Regular liaising with internal departments, clients, and their 3rd party suppliers. Gathering requirements and user story development. Define and communicate Martech more »