Customer Experience Jobs in London

176 to 200 of 300 Customer Experience Jobs in London

Director, Client Experience

London, United Kingdom
Hybrid / WFH Options
Confidential
London Business School require a new Director, Client Experience to join our globally ranked top ten Executive Education department. You will be accountable for various tasks, most notably providing clients with world class experiences which will include seamless account & project management of Executive Education s custom programmes. You will … also ensure existing revenue is delivered on time and to the LBS highest standards. The Director, Client Experience will be responsible for and lead a team of Senior Account Managers and Senior Manager, Client Experience. Main Responsibilities Contribute to the development of a strategy for Executive Education to enable … a vision of world class project/account management and ensure team are performing to these standards. Partner with Client Directors, Legal, Finance and Customer Experience teams to understand our clients goals and needs and provide expert advice on how best to support, resource and deliver to clients more »
Posted:

Technical Architect - with GCP + Python

London, United Kingdom
Hybrid / WFH Options
Confidential
that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: Technical Architect required to work on an innovative … a complex and rewarding technical architecture role covering everything from IAM through to API design through to MDM. It will require significant core architecture experience and requires a level of pragmatism and consideration when making key design decisions, considering all the trade-offs, and being able to communicate direction … to our engineers and the with the wider senior stakeholders. The architecture role covers the application, integration, and data domains. You will need demonstrable experience of spearheading software architecture within fast-paced teams. You will need significant experience in designing for NFRs as well as functional requirements. As more »
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Head of Marketing Technology

London, United Kingdom
Hybrid / WFH Options
Pro-Recruitment Group
working with stakeholders to dive improvements in MarTech procurement, marketing automation, and best practice.Main Duties: Develop and embed strong Marketing Enablement strategy to drive customer experience and maximise revenueBuild and support global standards and governance models for MarTech, working with sales, Procurement and DigitalLeading benefits realisation model for … requirements gathering, market research, business case preparation, investigation, identify and implementation Person Specification:Significant MarTech, data and lead generation experienceExperience in global, complex organisationsSignificant experience leading marketing functionsExpert understanding of marketing automation platforms, integrations, and CRMDeep understand of processes and tools contributing to effective marketing, industry trends and best … in change management, MarTech implementation and marketing automationExperience in writing business case's and presenting/negotiating with Investment BoardsStrong global stakeholder management experienceProven experience working to C-Suite ________As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity more »
Salary: £ 80 K
Posted:

Lead Digital Analytics Manager

Greater London, England, United Kingdom
Harnham
Manager position for a market-leading Telco; your team will analyse and optimise end-to-end journeys across a vast digital estate, including new customer acquisition, customer retention and existing customer experience. THE ROLE As the Lead Digital Analytics Manager, you will lead an established team working … across Digital Insight & CRO using the Adobe stack. You will use your prior team management and stakeholder engagement experience to drive best-practice across the function YOUR SKILLS AND EXPERIENCE Digital Analytics SME Line Management Experience Excellent stakeholder engagement THE BENEFITS £85,000-£95,000 Bonus HOW more »
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Software Development Tech Lead

London, United Kingdom
Confidential
team involving designers, analysts, developers and testers. The Software Development Technical Lead II will play a key role in supporting the team, so leadership experience is required. Main Duties Participate in the entire software development life cycle (SDLC), from requirements gathering to deployment Ensure the quality and performance of … assisting in the hiring process and new team member training Stay up-to-date with emerging trends and technologies in web development and user experience design Propose and maintain the discipline required to fit with Whitespace s ISO 27001 status Compliance & Training Adhere to all company & regulatory policies and … for own professional development, including performance appraisal and identifying and meeting training needs in order to ensure competence and compliance with current regulations Qualifications Experience Required Exposure to FinTech and/or InsureTech Experience in financial services environment Experience of coding at a senior level on complex more »
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Director of Cloud

London Area, United Kingdom
Hybrid / WFH Options
Anson McCade
public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and lead change … Generate demand for firm resources, develop proposals, and identify new opportunities. Inspire and lead talent development through coaching and recruiting. Ideal Candidate Qualifications: • Extensive experience in cloud strategy implementation, governance, and cloud financial management tools (e.g., Cloud Health, Cloudability). • Proven track record of successful client engagements and delivering … skills in English. Educational Requirements: • Bachelor's degree in Business, Engineering, Information Services, or equivalent. • Master's degree and/or relevant certifications preferred. Experience Requirements: • Relevant consulting or industry experience with a proven ability to build trusted relationships with senior business and technology leaders. • Experience in more »
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Manager - Retail Technical & Product Manager

Stanmore, England, United Kingdom
Sky
s within the retail directorate. Be at the forefront of innovation and product launches, have a keen eye for design and exceptional knowledge of customer experience and system integration. Manage all types of infrastructure and suppliers, Telco being paramount as broadband is a key part of Sky Glass more »
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Senior Risk Consultant - CAT Modelling

London, United Kingdom
Confidential
participate in research projects. Proficiency in oral and written communication is highly desirable, particularly the ability to communicate complex ideas simply and effectively. Prior experience in the visualisation and communication of risk e.g. via animations, video, infographics or other means would be desirable (but not essential). About the … in catastrophe software is required, preferably Verisk's Touchstone and/or Touchstone Re. Excellent communication, time management and organisational skills are also required. Experience using Microsoft Office is essential Minimum 3 years experience working in the insurance/reinsurance market, especially the Lloyd's market is preferred. … innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability more »
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Senior Data Scientist, Generative AI Innovation Center

London, United Kingdom
Confidential
to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We re looking for ML Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art … enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job … understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business more »
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Payments Product Owner

London, United Kingdom
RedCat Digital
the leading UK banks, they provide security and trust to their valuable customers. Working with small to medium businesses in creating a cutting edge experience whilst keeping their customers at the heart of their proposition. The focus is to ensure quick and easy set-up, to allow customers to … taking ownership of the digital roadmap, whilst managing, defining and prioritising the digital backlog.Sitting within a young, dynamic team across their payments function, your experience as a Product Owner will be vital in driving key aspects of the customers digital journey. You will prioritise and deliver improvements using information … Acting as the digital feature owner and inspiring the team from ideate to executionWorking with stakeholders in delivering on KPIs and monitoring the digital customer experienceExperience working with Agile delivery approachesPrior experience implementing softPOS would be beneficialStrong experience as a Product Owner with a clear knowledge of more »
Salary: £ 80 K
Posted:

Lead Developer

London, United Kingdom
Eames Consulting Group
at the forefront of innovation in the insurance industry. Our mission is to provide our clients with cutting-edge solutions that streamline processes, enhance customer experiences, and deliver superior value. We are looking for a Lead Developer to join our team to deliver on projects for our Underwriting platform.You … the needs of our clients in the insurance sector.This role sits within the Catastrophe Modelling team where we are building out our software capabilities. Experience in this field is advantageous but not a requirement. Key Responsibilities:Design, develop, and implement software applications using Azure, .NET, Python, and Databricks.Collaborate with … industry trends and technologies to ensure our solutions remain competitive.Qualifications:Bachelor's or Master's degree in Computer Science, Engineering, or a related field.Strong experience in software development, with a focus on Azure, .NET, Python, and Databricks.Proven experience in the insurance industry or a deep understanding of insurance more »
Salary: £ 100 K
Posted:

Head of ZCL Growth

London, United Kingdom
Hybrid / WFH Options
Ovo Energy
Development Sponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Driving ZCL SalesTop 3 qualities for this role: Customer-obsessed, Product Marketeer, Growth mindsetIn the words of the team, you should leave your current role for this one because….'You have the … aspects of the product marketing strategy and execution for our exciting, high growth consumer energy transition products, working across growth channels to craft our customer sales messaging and communication.You'll build, own and drive our go to market launches and enduring strategies for our growing Zero Carbon Living products. … growth products and activities ensuring that our ZCL roadmap is linked with our existing growth channel SMEs and capabilities.Your key outcomes will be:ZCL customer growth - driving leads and sales across internal CRM channels (existing customers cross sell) and wider performance marketing channels and our own ZCL growth channels more »
Salary: £ 80 K
Posted:

Technical Architect - Shopify

London, United Kingdom
Hybrid / WFH Options
Confidential
that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: A unique opportunity to help lead and grow … This is a multi-faceted role for a talented and client-facing Technical Architect, who is well versed in the Shopify platform, has demonstrable experience architecting and delivering solutions built on Shopify, and someone who can lead conversations both internally and externally with key technical stakeholders. What you ll … demonstrate a seasoned and experienced approach to technical architecture in enterprise e-commerce landscapes, following best practices, aware of industry trends, and with significant experience delivering the Shopify platform to large-scale businesses. What we want from you: Significant hands-on development and architecture experience in all aspects more »
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Solution Architect (S4 HANA / Finance / HR)

London, United Kingdom
Hybrid / WFH Options
Confidential
£95k - £107k + 5-10% bonus and benefits - (West London/Work from home) Are you a capable Solutions Architect with demonstrable experience of architecture within an SAP S4 HANA finance transformation? Have you worked in a B2C or Retail environment? Would you enjoy defining the future … architecture strategy, and drivers for technology and business change and be the lead for solution design, delivery and options. It is essential you have experience working on an SAP S4HANA Finance transformation within a B2C or Retail business. In addition to Finance experience, any experience across the … beneficial, which includes HR, Procurement, Facilities, Security and Point of Sale (POS). If you love retail, love technology, have a good solution architecture experience to date - and want a place to continue your learning, and development and a place to build great solutions - so you can deliver long more »
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Senior Software Engineer

London, United Kingdom
Confidential
your peers Deploying developed applications using set tools and pipelines to all environments on container-based cloud platforms. Qualifications Who we're looking for: Experience with Java Core, Spring/Quarkus framework and Linux Understanding of computing science fundamentals concurrency, algorithms, data structures, design patterns, etc. Good understanding of … SDLC including unit testing, system testing, integration, security, and performance testing Relentless focus on delivering business value through sound engineering methods and principles Working experience with Kafka for event driven communication between services Experience in Cloud Applications Docker based container development and deployment on Kubernetes Understanding of CI …/CD methodologies and tools such as Jenkins, GitHub etc Experience in Automated testing and TDD Experience with Software Engineering collaboration tools such as Jira, Confluence etc. Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to more »
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Senior Data Scientist, AWS Professional Services Israel

London, United Kingdom
Hybrid / WFH Options
Confidential
enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Are you … to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We re looking for ML Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art … understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production. Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business more »
Posted:

Senior Software Engineer

London, United Kingdom
Confidential
payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences. We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering … s strategic goals. You'll get to work with teams from across Checkout.com's portfolio of products and services who all have a real customer first philosophy. As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams … development principles in either a backend or full stack environment. Great communication skills and ability to interact effectively with a wide range of stakeholders Experience working in agile environments and delivering high-quality code within tight deadlines Excellent problem-solving skills and the ability to work independently as well more »
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Customer Relationship Management Consultant

London Area, United Kingdom
Hybrid / WFH Options
ADLIB Recruitment | B Corp™
You will be working primarily with one of their automotive clients, who are currently undertaking a range of digital transformation projects across marketing and customer experience. They are looking for someone with a strong foundation in data and marketing technology, excellent project management skills, an understanding of how platforms … integrate into the client's technical architecture, and a deep understanding of at least one Marketing Automation tool (prior Salesforce experience is desirable). What you’ll do: • Regular liaising with internal departments, clients, and their 3rd party suppliers. • Gathering requirements and user story development. • Define and communicate Martech … and adjacent technologies such as CRM, MDM, Consent Management Platforms, analytics tools. • A deep understanding of at least one Marketing Automation tool • Prior Salesforce experience is desirable. • Experience with project managing end-to-end Martech development projects with proven task and project management skills. This role is London more »
Posted:

COO

London Area, United Kingdom
Hybrid / WFH Options
Identify Solutions
for? Must have: Proven track record of success in a senior operational leadership role within B2C environments (B2B may be considered) 10+ years of experience in operations, with at least 5 years in a senior leadership role. Experience in operating at a company with significant revenue, ideally … million or more. Experience in scaling companies through Series C funding and/or leading a company through a successful exit. Experience in acquisitions and mergers, driving successful integrations. Strong background in strategic planning, process improvement, and team management. Exceptional leadership, communication, and collaboration skills. Demonstrated ability to … drive operational excellence and deliver results in a fast-paced, dynamic environment. Passion for wellness and a commitment to delivering exceptional customer experiences. Further Details: Location: Central London (Hybrid/Flexible working arrangement), with occasional travel to Berlin/Madrid Salary: £175,000 - £230,000 Benefits: Shares/Stock more »
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Senior Technical Consultant, Business Services (Hybrid)

London, United Kingdom
Hybrid / WFH Options
Confidential
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : You will be part of a team of technical consultants that provides technical integration and consulting services directly to external clients, sales teams, and other support … assessment, business and systems analysis, hardware and software installation, and post-installation implementation assessment. You will also be responsible for working collaboratively to achieve customer success. Responsibilities Managing projects for the successful implementation of assigned products at client sites Providing pre-installation assessment, business and systems analysis, scheduling of more »
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Senior Software Engineer

London, United Kingdom
Hybrid / WFH Options
Confidential
you'll showcase your leadership prowess through the mentorship of junior team members. In this key role, we're transforming BPP Education into a customer-centred, design and data-informed hub. Your contributions are vital in building products that not only meet but exceed our users' needs across our … the best engineering team in the higher education sector in the UK, to deliver innovative and user-centric software solutions that enhance the academic experience for students, faculty, and staff! What we are looking for from you: Proven experience as a senior (or similar level) software engineer working … technology stack that allows for rapid iterative delivery using the best-in-class standards and principals that drive up quality and focus on the customer experience. We are building a service-based architecture driven by events and are cloud native with AWS. On the front-end we are creating more »
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Display and PQ Engineer

Stanmore, England, United Kingdom
Hybrid / WFH Options
Sky
here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »
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SAP BPC consultant

London Area, United Kingdom
LTIMindtree
technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a … testing defect resolution post go live support. Documentation and Handover to BAU support Input into design of future projects sprints. Assist in Security development. Experience Required Excellent communication and consulting skills The ideal candidate will have previously worked for another consulting company. Good understanding of financial process including budgeting more »
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Product Manager - Payments Technology - Vice President

London, United Kingdom
Confidential
we re looking for professional skills, culture is just as important to us. We understand that everyone's unique and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly … Be the voice of customers in your product and API designs, and play an active role in designing a product development process that engages customer feedback and insights frequently Own key customer experiences, with deep understanding of their jobs-to-done and pain points from sales engagements, all … Gather and write product requirements through collaborative stakeholder partnerships Work closely with engineering organisation to ensure quality software deliveries, aligning with product visions and customer needs Establish requirement gathering and record keeping methodology to roll-out required charging mechanisms Define operating model, procedures and R&Rs for management of more »
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Senior Incident Response Engineer, SIRT

London, United Kingdom
Confidential
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We re a diverse collection of thinkers and doers, continually … Response Organization, as part of the Threat Analysis and Incident Response function. A successful candidate will possess a proven technical background, relevant Information Security experience with a strong focus in the Incident Response lifecycle.You will work with a global team of security professionals on a follow-the-sun model … to protect its customers, brand, and data.This person will have the opportunity to work on technology and processes with global reach. Minimum Qualifications Extensive experience in Information Security with a focus on Incident Response, Security Engineering, and/or Intrusion Detection Proficient understanding of incident response automation strategies, with more »
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Customer Experience
London
10th Percentile
£39,300
25th Percentile
£40,000
Median
£62,500
75th Percentile
£82,500
90th Percentile
£97,500