2 of 2 Remote Customer Intelligence Jobs in London

algorithms and insights delivered through a cloud-based platform (managing local, regional, and global entities). PriceBeam's is Next Gen SaaS within the Price Optimization space and our customer base is vast and growing rapidly, from many global brands, to small and medium-sized companies, across a variety of industries. The job PriceBeam is seeking a Sales Enablement … role will oversee everything from sales training and onboarding to CRM and data management, and process improvement, while working closely with cross-functional teams like marketing, product management, and customer success. This exciting role encompasses (but not limited) to the following responsibilities: CRM Processes: Manage and update our CRM (Hubspot Enterprise) to facilitate best use amongst the sales team. … Sales Data team lead : Manage the customer intelligence analyst team, supporting and participating in continuous collection of market data, industry lists and trends, and other pertinent information to support the sales process. Training & Development: Design and deliver training programs that equip the sales team with new tools, industry trends, and performance-enhancing strategies. Content Creation & Management: In cooperation More ❯

ve achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom … achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios More ❯