1 to 6 of 6 Customer Journey Map Jobs in London with Remote Work Options

They will be primarily responsible for maximising the value delivered by the Scrum team by ensuring that the team backlog is aligned with customer and stakeholder needs, including managing the Scrum team. Responsibilities: They collaborate with prospective users and clients to understand and anticipate their needs and translate … into product requirements. Defines product roadmap with input from all relevant stakeholders based on the product vision. Works with market research and creates customer journey maps and empathy maps as needed. Manage the product backlog (Epics, Features, Stories) and prioritise the backlog with stakeholders. Create and … with Hold backlog refinement sessions. Hold team ceremonies. Accepts stories as done, ensuring the detailed acceptance criteria have been met. Acts as a customer for team questions. Typically runs the Show and Tell sessions for internal or external business stakeholders. Creates process maps, wireframes and data flow diagrams. more »

Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially Max. Budget: £40k - £56k per annum + paid holidays + pension or £290 per day Inside IR35 What you’ll do: As the Channel Marketing CLM, you will play a crucial role … in driving the success of our channel marketing efforts with client’s resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey … development, data analysis, content creation, agency briefings, partner enablement, campaign automation, performance tracking and reporting. You will be responsible for managing the CLM journey based on clear data points that reveal opportunities for growth with our installed base and partners. In addition, you will track migration ratios, report more »

robust, user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act more »

robust, user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act more »

the successful candidate An understanding of the challenges of a subscription or membership organisation Google Analytics CRM software, Hubspot and or NetSuite experience Customer journey mapping skills to drive optimisation through a test-and-learn approach A business mindset coupled with strong data analysis skills The more »

AND EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and more »