1 to 3 of 3 Customer Journey Map Jobs in London with Remote Work Options

AND EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and more »

global corporations. Role Title : Vice President, Digital Transformation (AI) Employment Type : Permanent Role Summary: Key Responsibilities: Collaborate with clients to shape AI and customer experience (CX) opportunities, driving AI and data-driven transformation in CX and digital transformation efforts. Develop and execute digital CX and AI strategies for … specific industry segments. Lead the identification, progression, and closure of opportunities for comprehensive customer value chain transformations. Design CX solutions and roadmaps, implementing them across key CX capabilities, including customer experience design, journey mapping, and integrating conversational AI into workflows. Supervise solution architecture, emphasising … in leading CX transformation and driving P&L of digital teams. Significant industry/domain experience in Financial Services, and Insurance. Expertise in customer experience design and customer journey mapping. Experience in conversational AI implementation. Proficiency in solution architecture (features, functionalities, impact on CX more »

robust, user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act more »