22 of 22 Remote Customer Requirements Jobs in London

COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯

We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused … with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can … help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders More ❯

and help drive digital transformation in retail through pivotal supply chain solutions. As a Presales Consultant (Forecasting and Supply Chain Products), you will partner with sales teams to translate customer needs into SymphonyAI value, leveraging your expertise in demand forecasting, inventory replenishment, ERP, and WMS platforms. You will play a key part in winning new business by providing product … demonstrations, developing proofs of concept, analysing customer requirements, and ensuring a smooth handover from sales to implementation. Job Description What You'll Do Collaborate with the sales team: Work closely with sales representatives to understand customer requirements, develop positioning strategies, and deliver compelling customer presentations and negotiations. Conduct product demonstrations: Deliver tailored demonstrations and proofs … of concept, clearly explaining how SymphonyAI solutions address customer challenges and drive value. Value Engineering: Partner with the Value Engineering team to define and present the ROI and strategic benefits of SymphonyAI solutions to potential clients. Analyse customer needs: Assess business processes, workflows, and technical infrastructure to tailor product offerings and recommend optimal configurations and integrations. Support RFPs More ❯

customers' needs in a consultative manner Craft campaign specific strategies, procure resources and secure management commitment to ensure successful execution Create metrics to monitor campaign project status and budget requirements Initiate, maintains and advance customer relationships and work to be accepted as a trusted business partner by the customer Establish, maintain and expand network to address customer needs and keep lines of communication open Develop customer solutions by coordinating and integrating with internal and external processes and divisions to provide a competitive advantage and to foster business growth with acceptable margins Identify future business opportunities and promote the value of Boeing portfolio and partnership Develop strong relationships within Jeppesen with the aim to partner, engage … and existing customers Lead preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team Recommend alternative means of compliance to customer requests Review and contribute to the final draft materials Challenge recommended scope and cost to ensure compliance and competitiveness. Lead negotiations and finalize commitments, ensuring mutual benefit to the More ❯

work we do here . You will play a pivotal role in crafting and executing knowledge management strategies that empower our customers with self-service options and support our Customer Success teams in France, the US and the UK. By understanding their needs and leveraging insights, you will ensure that our internal and external knowledge resources are relevant, accessible … and effective in enhancing the customer experience and aligning with the department's goals and objectives. Your mission Lead strategy development and implementation for managing knowledge to enhance customer self-service and internal resources Direct the Knowledge Team in creating, updating, and organizing accessible internal and external content Collaborate with cross-departmental teams to identify content needs, ensuring … alignment with customer requirements and product updates Collaborate with Customer Success team members to create and distribute effective communication materials, such as social media posts, Youtube videos, Help Center content, chatbot improvements Utilize customer feedback and support data to refine knowledge content, aiming to improve customer satisfaction and reduce inquiries Maintain content standards for consistency More ❯

and Strategy Define and lead the execution of the product roadmap, ensuring that model development supports offline, on-premise, and air-gapped deployment scenarios. Align AI feature development with customer requirements across government, critical national infrastructure, defence, and enterprise security sectors. Track advancements in generative AI, transformer models, and autonomous agents, ensuring innovations are adaptable to disconnected and … file protection and the broader cybersecurity landscape. Validate feasibility with stakeholders, ensuring solutions are viable without reliance on cloud-based AI inferencing or LLM endpoints. Gather and elicit model requirements from defined use cases to enable agile development, rapid feedback loops, and continuous iteration across the delivery lifecycle. Collaboration with Data Science and Engineering Teams Define model specifications, input … AI/ML concepts, pipelines, and constraints. Experience working closely with data science and engineering teams to deliver AI products. Proven track record of managing product roadmaps, writing clear requirements, and delivering customer-facing features. Strong analytical and problem-solving skills, with an ability to translate complex data insights into actionable requirements. Excellent communication and stakeholder management skills. More ❯

ownership of workflow planning, sprint coordination, and task allocation within a cross-functional team Lead process optimisation and quality assurance activities to ensure reliable, scalable, and maintainable solutions Implement customer requirements and design new features, ensuring alignment with business objectives Collaborate with stakeholders and product owners to shape end-to-end technical solutions Provide technical mentorship and support … to junior developers and designers Participate actively in the entire delivery lifecycle, from requirements analysis and architecture to release and post-implementation support Regularly engage in peer reviews, code reviews, and daily team discussions to drive engineering excellence Requirements as a Senior Front End Developer: Minimum of 4 years of experience in the IT industry, with a strong More ❯

transitions for customers Design and implement Microsoft 365 solutions across SharePoint, OneDrive, Teams, Exchange, Entra ID, and Microsoft Purview (DLP, Information Protection, Insider Risk, eDiscovery, Data Lifecycle Management) Analyse customer requirements, propose tailored solutions, and validate designs through customer workshops Act as a trusted Subject Matter Expert during presales engagements, helping shape winning solutions Guide and mentor … junior colleagues to ensure successful delivery outcomes Build and maintain trusted relationships with customer stakeholders and Computacenter colleagues Stay current with Microsoft 365 advancements to bring new ideas and best practices into customer solutions What you'll need Proven experience delivering SharePoint migrations (on-premises to SharePoint Online and tenant-to-tenant) Strong hands-on knowledge of migration More ❯

security portfolio, with a focus on SASE and firewall estates. Working within a SAFe Agile framework, participating in sprints and stand-ups. Managing and tracking workloads via Jira. Triaging customer requirements into actionable deliverables. Acting as an escalation engineer for the Security Support Team. Supporting and mentoring junior engineers. Producing documentation and knowledge base material, as well as … Mimecast). Network routing, switching, access policy administration. AWS and Azure security knowledge. Documentation: HLDs, LLDs, Security Designs, Risk Assessments, Network Diagrams. Soft Skills & Background - Strong stakeholder management and customer-facing skills. Ability to work independently and as part of a collaborative team. Agile/SAFe delivery experience. Background in security operations, compliance, risk, or governance. Experience working with More ❯

skills around management and IT deliveries. Qualifications Key responsibilities: Experience with Scala System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Key Skills/Experience More ❯

highly skilled professionals who thrive on delivering innovative solutions that make a real impact. Youll work with some of the most exciting technologies on the market, collaborate on diverse customer projects, and have plenty of opportunities to grow your skills through continuous learning and professional development. With around 20,000 colleagues globally, youll be part of Europes leading independent … of digitalisation. What you'll do Design and deliver Microsoft 365 solutions across Entra ID, Teams, Exchange, SharePoint, OneDrive, and associated security tools (Conditional Access, DLP, Data Labelling) Analyse customer requirements, recommend solutions, and guide stakeholders to achieve their business goals Take on medium to complex solution design and implementation, independently or as part of a project team More ❯

Modern Work solutions, ensuring seamless integration with existing systems.- Provide ongoing support and user training to facilitate adoption.- Lead the technical delivery of solutions, ensuring they meet architecture and customer requirements.- Document project activities and best practices for future reference.- Stay current with Microsoft Modern Work innovations, supported by training resources and certification funding.- Collaborate with other technical consultants More ❯

required to update and optimise existing ServiceNow implementations for defence and government clients. Configure and deploy new segments and categories within ITSM. Conduct discovery workshops to capture and analyse customer requirements (B2B focus). Provide hands-on technical support during project delivery. Support onboarding processes for new users and stakeholders. Collaborate with architects and other consultants to ensure … Now Consultant should have proven track record delivering Service Now projects, ideally within similar organisations Strong ITSM module expertise, with hands-on configuration and customisation experience. Ability to gather requirements, produce documentation, and communicate technical solutions clearly. Comfortable working in a partly remote, partly on-site capacity. Must hold active SC Clearance (DV Clearance advantageous). Organisation: Work will More ❯

required to update and optimise existing ServiceNow implementations for defence and government clients. Configure and deploy new segments and categories within ITSM. Conduct discovery workshops to capture and analyse customer requirements (B2B focus). Provide hands-on technical support during project delivery. Support onboarding processes for new users and stakeholders. Collaborate with architects and other consultants to ensure … Now Consultant should have proven track record delivering Service Now projects, ideally within similar organisations Strong ITSM module expertise, with hands-on configuration and customisation experience. Ability to gather requirements, produce documentation, and communicate technical solutions clearly. Comfortable working in a partly remote, partly on-site capacity. Must hold active SC Clearance (DV Clearance advantageous). Organisation: Work will More ❯

support and drive continued commercial success. The Role As a Senior Pre-Sales Consultant, you'll be designing and delivering tailored ERP solutions that address a wide range of customer requirements. You'll take a hands-on approach to client engagements, from leading technical demonstrations to developing proof-of-concepts, ensuring each solution is closely aligned to business outcomes. More ❯

support and drive continued commercial success. The Role As a Senior Pre-Sales Consultant, you'll be designing and delivering tailored ERP solutions that address a wide range of customer requirements. You'll take a hands-on approach to client engagements, from leading technical demonstrations to developing proof-of-concepts, ensuring each solution is closely aligned to business outcomes. More ❯

users understand and get maximum value from the products. This role combines elements of pre-sales support, technical consultation, and post-sale enablement. Responsibilities: Partner with sales to understand customer requirements and demonstrate how the product solves their specific challenges. Provide live demos, technical walkthroughs, and proof-of-concept support. Act as a trusted advisor for customers evaluating … Assist in addressing deep-dive technical queries. Support new customers during onboarding and early implementation phases. Help design and deliver training materials, technical documentation, and best practice guides. Relay customer feedback to the development team to influence product direction and roadmap. Stay informed about new product features and JavaScript ecosystem trends. Skills & Experience: Proven experience in a Solution Sales … applications (e.g., fintech, analytics platforms). Background in developer tooling or SaaS products. Personal Attributes: Positive, can-do attitude. Curious and questioning mindset. Collaborative team player. Ability to provide customer feedback based on interactions to the wider team. Benefits: Opportunity to join a market-leading, fast-growing global tech company. Competitive salary and uncapped commission. Private health insurance. Gym More ❯

if required. The role would be based in Central London full time on site, with limited opportunities for WFH Responsibilities include Write, test and deploy data processing to meet customer requirements Filter and compliance check data movement between customers/domains Deploy and maintain a set of in-house kubernetes clusters for application deployments in multiple domains Maintain More ❯

and strategic plans. Develop a product strategy which aligns to the company vision and stakeholder expectations. Work with internal and external customers and stakeholders to understand user and market requirements, including conducting both quantitative and qualitative research. Develop clear documentation and product specifications to help communicate product pipeline to internal and external stakeholders. Identify potential risks or challenges and … develop mitigation strategies. Work with the software development team to ensure that user requirements are converted into clear technical specifications (utilising tools such as Jira and Confluence etc). Manage project resource allocation, ensuring that teams have the necessary support and tools to succeed. Oversee internal and external testing process to ensure that prototypes meet customer requirements. Work … teams. Experience of Agile/Scrum/Kanban and using development software (such as JIRA) Demonstrable prioritisation skills; Determining what to build and why (based on company vision and customer needs) and communicating this clearly to the business to ensure alignment. A passion for continuous discovery and adoption of feedback to support the ongoing development and improvement of products More ❯

and strategic plans. Develop a product strategy which aligns to the company vision and stakeholder expectations. Work with internal and external customers and stakeholders to understand user and market requirements, including conducting both quantitative and qualitative research. Develop clear documentation and product specifications to help communicate product pipeline to internal and external stakeholders. Identify potential risks or challenges and … develop mitigation strategies. Work with the software development team to ensure that user requirements are converted into clear technical specifications (utilising tools such as Jira and Confluence etc). Manage project resource allocation, ensuring that teams have the necessary support and tools to succeed. Oversee internal and external testing process to ensure that prototypes meet customer requirements. Work … teams. Experience of Agile/Scrum/Kanban and using development software (such as JIRA) Demonstrable prioritisation skills; Determining what to build and why (based on company vision and customer needs) and communicating this clearly to the business to ensure alignment. A passion for continuous discovery and adoption of feedback to support the ongoing development and improvement of products More ❯

and strategic plans. Develop a product strategy which aligns to the company vision and stakeholder expectations. Work with internal and external customers and stakeholders to understand user and market requirements, including conducting both quantitative and qualitative research. Develop clear documentation and product specifications to help communicate product pipeline to internal and external stakeholders. Identify potential risks or challenges and … develop mitigation strategies. Work with the software development team to ensure that user requirements are converted into clear technical specifications (utilising tools such as Jira and Confluence etc). Manage project resource allocation, ensuring that teams have the necessary support and tools to succeed. Oversee internal and external testing process to ensure that prototypes meet customer requirements. Work … teams. Experience of Agile/Scrum/Kanban and using development software (such as JIRA) Demonstrable prioritisation skills; Determining what to build and why (based on company vision and customer needs) and communicating this clearly to the business to ensure alignment. A passion for continuous discovery and adoption of feedback to support the ongoing development and improvement of products More ❯

and strategic plans. Develop a product strategy which aligns to the company vision and stakeholder expectations. Work with internal and external customers and stakeholders to understand user and market requirements, including conducting both quantitative and qualitative research. Develop clear documentation and product specifications to help communicate product pipeline to internal and external stakeholders. Identify potential risks or challenges and … develop mitigation strategies. Work with the software development team to ensure that user requirements are converted into clear technical specifications (utilising tools such as Jira and Confluence etc). Manage project resource allocation, ensuring that teams have the necessary support and tools to succeed. Oversee internal and external testing process to ensure that prototypes meet customer requirements. Work … teams. Experience of Agile/Scrum/Kanban and using development software (such as JIRA) Demonstrable prioritisation skills; Determining what to build and why (based on company vision and customer needs) and communicating this clearly to the business to ensure alignment. A passion for continuous discovery and adoption of feedback to support the ongoing development and improvement of products More ❯