1 to 25 of 96 Remote Customer Requirements Jobs in London

providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high-quality ServiceNow implementations based on business process requirements Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications Able to communicate on complex issues to meet business and customer requirements to avoid escalations Keep up to date with current and future market developments, technologies, products, and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements as necessary Assisting with system testing … and UAT Escalate issues in line with company processes to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification, and questioning of customer requirements, even in complex projects More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine for Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and … real-time consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price … businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer More ❯

to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have More ❯

top CPG brands unlock real-time, SKU-level shelf visibility-without fragile audits or slow tools. Mission: Take a hands-on role in driving customer success for a growing portfolio, including major US customers. Collaborate with the Growth team to understand customer requirements early in the pre … ll ensure customers achieve their goals, create scalable processes tailored to enterprise needs, and build the foundation to lead both Solutions Engineers (SEs) and Customer Success Managers (CSMs). Key Responsibilities Implementation Strategy & Customer Value Realisation (40%) Plan and guide technical implementation strategies across all customers, including large … delivery Identify and act on growth opportunities within accounts, particularly high-value customers Ensure adoption of the product and its effective use across global customer workflows Customer Retention & Growth (40%) Drive exceptional renewal rates and maintain strong account health, with a focus on enterprise customers Lead strategic review More ❯

Operations Customer Success Manager Department: AMCS Employment Type: Full Time Location: London, UK Description Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from … you! The Impact You Will Have: As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends … build relationships, address their evolving needs, and promote retention and growth. Your primary objective will be to build a low-touch and mostly automated customer journey on the back end for our small to mid-size customers, identify trends (like risk and expansions), mitigate and upsell as needed. This More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

we develop, sell and implement the best possible product for our customers. You will be providing technical and product consultation and advocacy throughout the customer journey, accountable for a highly solution-oriented sales and implementation process. You will enable Sona to have a keen understanding of the customers' business … recommend business process change. This will mean developing a deep understanding of our platform, the options available and how to transform it based on customer requirements, whilst identifying when to push back and advocate for change. As a core customer product expert, you'll also work closely … customers love to use. Responsibilities Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs. Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties. Collaborate with Project Managers to deliver More ❯

solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. What your day to day will look like: Presenting and demonstrating AvePoint's product … offerings relevant to customer objectives remotely and on-site Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers. Communicating with prospective customers, assisting and guiding them through their evaluation and selection process Building environments tailored to customer requirements as proof of concept during … the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives Participating in writing proposals in response to RFIs/RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment Sharing information with the sales More ❯

dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and … you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the operational … play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost effective manner. You will develop and maintain industry-leading support and training operations aligned with software-as More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Pre-Sales Solution Architect to join our team. This role involves working closely with the sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts into clear, compelling value propositions. Here's what … you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the deal lifecycle, ensuring clear communication within the project More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Principal Pre-Sales Solution Architect to join our dynamic team. As a Principal Pre-Sales Solution Architect, you will work closely with our … sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background, ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts … into clear, compelling value propositions. Here's what you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the More ❯

parts: Planning and executing business development for Autonomy, Robotics, AI, and Automation for defence customers. Assisting with defence business strategy planning and operations. Understanding customer requirements and translating to Product and Engineering teams. You will report to our Head of European Government and Defence and partner cross-functionally … relationships with UK and European partner defence prime contractors, defence Program Teams and other relevant MOD and NATO organizations. Maintain a high level of customer intimacy within these communities. Develop and maintain a robust opportunity pipeline in CRM. Capture new business in alignment with Applied's technical expertise and … defence strategic roadmap This includes: tracking and planning defence-related relationships, managing customer relationships, visiting key existing and potential customers on a regular basis, and understanding customer technical and functional requirements. Assist with development of a detailed annual defence business development plan This includes: maintaining awareness of and More ❯

and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution Design … Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings with More ❯

and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution Design … Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings with More ❯

and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution Design … Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings with More ❯

and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution Design … Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings with More ❯

and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution Design … Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings with More ❯

like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across … Executives, Industry Development Directors, Partner Channels and Customers during the pre-sales and proof of concept stages of the sales cycle. By participating in customer projects early, SEs enrich our discovery process so they can position, present, and demonstrate the efficiencies gained by using LucidLink Filespaces. You will possess … be able to explain both the value and technical aspects of a SaaS software platform. This will balance with your background in sales and customer service, allowing you to help present product features and drive deals toward a close. Reporting to the Senior Director of Solutions Engineering, you will More ❯

a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Sr. Manager, Customer Success at Vanta, you will build and lead our upmarket Customer Success motion in the EMEA region, shaping the customer experience for … our Upmarket customers, driving strategic engagement, and fostering cross-functional collaboration. The mission of the Customer Success team is to ensure our customers achieve their desired outcomes and maximize the value they receive from our products. We aim to build strong, lasting relationships and drive long-term customer success and retention. This role fits into fulfilling this mission by leading the Upmarket Customer Success efforts in EMEA, setting the standard for customer experience, driving strategic engagement, and ensuring cross-functional alignment. What you'll do as the Sr, Manager, Customer Success at Vanta: Set More ❯

positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The role is based in the London area and will report to the Head of Solutions … Consulting Europe. Requirements: Bachelor's degree in a related field. Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/PaaS industry, with a proven track record of success in handling complex sales deals, that involves sales scenarios (e.g. custom POCs and demos). Technical … Code Platforms will be a plus. Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly. Proven success conveying customer requirements to Product Management teams. Recent experience programming within a modern web or enterprise development systems will be a plus. Familiarity in production More ❯

to be at our London office. As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolvers SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on best … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin Youll enable customers to take maximum advantage of our software by leading and participating in the … implementations. Consultation Educating customers on whats required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding More ❯

to be at our London office. As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolver's SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin You'll enable customers to take maximum advantage of our software by leading and participating in … Consultation Educating customers on what's required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding More ❯

London office. As a Implementation Consultant (aka a Solution Consultant), you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolver's SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin You'll enable customers to take maximum advantage of our software by leading and participating in … Consultation Educating customers on what's required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding More ❯

a quality pipeline of prospective customers through LinkedIn, email, outbound calls and marketing activity. Conduct product demos and in-depth needs analysis to understand customer requirements and potential cash flow needs. Join the commercial team to represent Mimo at industry events across the UK. Maintain accurate records of … the Mimo built-in financing experience into the everyday of finance teams. This role will also give broad exposure to our credit team, marketing, customer success and customer support, as well as client onboarding & compliance. You will get to collaborate with a dedicated team from each function to … broaden your commercial skillset. Requirements: +2 years of experience in a commercial team, preferably in a B2B software environment. Proven track record of success in a high-performance environment. Excellent communication, negotiation, and relationship-building skills. Self-motivated and proactive with the ability to work independently in a fast More ❯

level of asset reliability. Partner with the best As a Baker Hughes Cordant Solutions Sales Manager , you will be responsible for winning business through customer management and development/execution of strategies for long-term growth of an assigned geographical region within the UK. In this customer facing … will be required to: Develop pipeline and secure orders of hardware, software and service solutions within a specified geographical region in the UK. Handle customer requirements through technical product knowledge and application knowledge of the environment where the solutions will be used. The sales process requires regular customer facetime, discovery, technical analysis and adaptation to customer requirements. Manage complex sales processes requiring involvement of many stakeholders at the customer side and internally within our company. Support diverse customers from a variety of industrial sectors. Manage the entire sales process, including accurate forecasting via our Customer More ❯