1 to 25 of 72 Remote/Hybrid Customer Requirements Jobs in London

towards. About the team: Part of a growing Solutions Engineering team, you will work alongside Account Managers as a trusted technical advisor throughout the customer lifecycle. You will help customers evaluate, integrate and maximise the value of ICIS data, supporting discovery, solution design and technical validation activities across complex … role: The Journey: Your First 90 Days 30-days: You will build a strong understanding of the ICIS data portfolio, data channels and customer use cases. You will shadow discovery calls, customer workshops and technical discussions to understand how organisations consume and operationalise market intelligence within their business ...

towards. About the team: Part of a growing Solutions Engineering team, you will work alongside Account Managers as a trusted technical advisor throughout the customer lifecycle. You will help customers evaluate, integrate and maximise the value of ICIS data, supporting discovery, solution design and technical validation activities across complex … role: The Journey: Your First 90 Days 30-days: You will build a strong understanding of the ICIS data portfolio, data channels and customer use cases. You will shadow discovery calls, customer workshops and technical discussions to understand how organisations consume and operationalise market intelligence within their business ...

identifying areas of opportunity throughout the payroll implementation process Mentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidence Validate customer requirements discovered in the sales process through technical workshops and informational sessions … stakeholders Define and communicate project plans with clearly defined timelines and deliverables Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project ...

intent throughout delivery. Working closely with Technical Consultants, Technical Architects, Project Managers, Engagement Managers, and Sales, you will ensure solutions remain feasible, aligned with customer needs, and focused on measurable outcomes. What You’ll Be Working On Discover & Advise Lead discovery and scoping workshops to understand customer objectives … constraints, maturity, and desired outcomes Analyze and challenge existing service management processes and recommend practical improvements based on ITSM and Atlassian leading practices Translate customer requirements into solution themes, priorities, success measures, and implementation considerations Advise customers across ITSM practices such as incident, request, problem, change, knowledge, asset ...

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation, legally bound … customers’ Complaints Management processes and technology. As a member of our Professional Services team, you will be responsible for understanding our customers’ needs, translating requirements into solution design, and configuring our cloud-based solution for managing MedTech Complaints across the enterprise. This position is ideal for a proven software ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

HaloCRM and HaloPSA implementations Preparing and running functional design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary Training on specific HaloITSM, HaloPSA and HaloCRM technology will be given where necessary. ITSM Software … administering business software solutions such as ITSM, CRM or ERP systems. Capable of working within key business projects Knowledge of producing technical and customer facing documentation Excellent time management skills with a can-do and pro-active attitude Team player with the ability to work within project teams (both ...

Reporting To: Steve Orton Description The Presales Consultant is a critical enabler of Wanstor's growth, acting as the technical and strategic bridge between customer requirements and the solutions we deliver. This role contributes to the success of the sales team by shaping compelling, technically sound proposals that … Wanstor! Working closely with Account Managers, Solution Architects and Delivery teams, you'll design solutions that are technically robust, commercially viable and aligned to customer business objectives. While you'll work across Wanstor's full portfolio of services, your primary technical focus will be Microsoft 365 and Modern Workplace ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

pivotal in launching new products, optimising the performance of in-life products and driving commercial success. This role demands a deep understanding of customer needs, market dynamics, and the competitive landscape, combined with a relentless focus on execution turning insight into action and product strategy into results. … accountabilities include: Strategy - Develop and own the product strategy for the Cloud and Security portfolio, ensuring alignment with Vodafone Business UK’s strategic goals, customer needs, market trends, and the evolving technology landscape. Roadmap - Define and deliver the product roadmap across cloud, security, SaaS & managed services portfolio, managing associated ...

pivotal in launching new products, optimising the performance of in-life products and driving commercial success. This role demands a deep understanding of customer needs, market dynamics, and the competitive landscape, combined with a relentless focus on execution turning insight into action and product strategy into results. … accountabilities include: Strategy - Develop and own the product strategy for the Cloud and Security portfolio, ensuring alignment with Vodafone Business UK's strategic goals, customer needs, market trends, and the evolving technology landscape. Roadmap - Define and deliver the product roadmap across cloud, security, SaaS & managed services portfolio, managing associated ...

shaping and delivering innovative digital products that support Vialto's global mobility services. You will work at the intersection of business, technology and customer experience, turning complex business challenges and customer needs into products and solutions that deliver measurable value. Working closely with Engineering, Technology, Design, Data … objectives and client needs. Work closely with Product, Technology, Engineering, Design, Data and Global Mobility stakeholders to identify opportunities and define product priorities. Translate customer needs, business requirements and market insights into clear product requirements, user stories and acceptance criteria. Lead product discovery activities, identifying customer ...

paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with … capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers ...

specialist IBM Planning Analytics consultancy is seeking an experienced consultant to join its fully remote team. This is a varied role combining customer engagement, technical delivery, solution enhancement and ongoing support across a portfolio of customer environments. Working as part of a small and collaborative team, you will … helping customers develop, improve and maximise the value of their IBM Planning Analytics solutions. You will work closely with customers to understand their requirements, contribute to project delivery and provide the technical expertise needed to support ongoing business needs. The Role You will be involved in a broad range ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

defined timescales to different stakeholders Good communicator and approachable with good written English skills Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally … contain high quality ServiceNow code and development Ensuring your work delivered adheres to industry and UP3 best practice standards Devising and scoping solutions to customer requirements Work closely with engagement managers and customers to deliver in an agile methodology Providing functional and technical skills to document and configure ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally … mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value ...

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

professional, with experience of designing and delivering enterprise-grade Azure Virtual Desktop (AVD) solutions. The role requires consultative approach and the ability to translate customer objectives into secure, scalable and operationally supportable cloud solutions. You will work across the full project lifecycle, from discovery, assessment and design through … Delivery Design, deploy and optimise enterprise Azure Virtual Desktop environments, including host pools, session hosts, application delivery, profiles, image management and operational handover. Translate customer requirements into secure, scalable and supportable AVD designs aligned to Microsoft best practice, customer governance and operational requirements. Implement and integrate core ...

next generation of smart grids. We are seeking a Systems Team Lead to lead all systems engineering activities across the product lifecycle, including systems requirements, architecture and design, validation and verification, power systems, transformer integration, control systems, product certification, and product delivery. Reporting to the CTO, you will lead … Team in the design, integration, testing, and delivery of complex multidisciplinary systems. You will play a pivotal role in transforming innovative concepts into robust, customer-ready products, working closely with engineering teams across hardware, software, power electronics, and controls. Success in this role requires a strong systems engineering ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … overall Solution Owner, taking an end-to-end cross tower view to ensure that solutions are robust, deliverable, commercially viable, and aligned to customer objectives. Working closely with commercial, sales, technical, and delivery teams, the Pre Sales Architect will identify, qualify, and shape complex multi tower managed service opportunities. ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … overall Solution Owner, taking an end-to-end cross tower view to ensure that solutions are robust, deliverable, commercially viable, and aligned to customer objectives. Working closely with commercial, sales, technical, and delivery teams, the Pre Sales Architect will identify, qualify, and shape complex multi tower managed service opportunities. ...

growth. The Role Working closely with Sales, Solutions Consultants, Network & Security SMEs and leading technology vendors, you will be responsible for designing and presenting customer-focused solutions that address complex business and technical challenges. Key responsibilities include: Customer Engagement & Solution Discovery Engage with customers to understand business objectives … technical requirements and operational challenges Lead technical workshops, discovery sessions and solution presentations Build strong relationships with technical stakeholders and decision-makers Provide expert guidance on networking, security and cloud-based solutions Solution Design & Proposal Development Design enterprise networking and security solutions using technologies from vendors including Cisco, Arista ...

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally … Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget. What You'll Do Implementation of a content management ...