Remote Customer Retention Jobs in London

1 to 15 of 15 Customer Retention Jobs in London with Remote Work Options

Customer Success Manager – Graduate Considered

London, United Kingdom
Hybrid / WFH Options
RedTech Recruitment Ltd
Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »
Employment Type: Permanent
Salary: £30000 - £32000/annum Excellent Benefits
Posted:

Senior Data Scientist – London | Hybrid – Python

London Area, United Kingdom
Hybrid / WFH Options
NearTech Search
team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm is beginning to use Machine Learning and AI within the role, so the ideal candidate more »
Posted:

Senior Data Scientist – London | Hybrid – £70,000 - £90,000

London Area, United Kingdom
Hybrid / WFH Options
NearTech Search
team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm has some projects to automate in AI and then within 3-6 months will have more »
Posted:

Senior Client Operations Manager

Central London, London, United Kingdom
Hybrid / WFH Options
Aptia UK LTD
lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »
Employment Type: Permanent, Work From Home
Posted:

Senior Building Performance Manager [Customer Success]

London Area, United Kingdom
Hybrid / WFH Options
Bueno
Title: Senior Building Performance Manager [Customer Success] Reports to : Head of Customer Success Location: Remote - London, UK based, Full-Time Bueno is a global company headquartered in Australia. This role will require work flexibility to coordinate across time zones. In your application please include your resume. Cover letters … deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the UK Country Manager and Bueno’s cross-functional teams across the world to support our B2B clients, including … repeatable expansion of Bueno in new markets Role-Specific Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages. Client Retention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption. Client Growth - Grow our target NRR more »
Posted:

Membership Sales Manager - 12 Month Fix Term Contract

London Area, United Kingdom
Hybrid / WFH Options
Ten Lifestyle Group
s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from more »
Posted:

Senior Software Engineer (Fully Remote)

London, United Kingdom
Hybrid / WFH Options
Eurochange Plc
the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! · Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. · Must demonstrate strong verbal and written communication attributes. · Strong … exposure preferable) with JavaScript, SQL. · Knowledge of automated testing · Knowledge of CI/CD including deployment mechanisms. · Experience scaling web applications. · Ability to transpose customer requirements into robust application services. Why join #Teameurochange Here at eurochange, we’re all about people and that includes you! We're a dedicated … Additional holiday entitlement after 1 year! · And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer’s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone more »
Employment Type: Permanent
Posted:

EU Amazon Manager - Zesty Paws

Hammersmith, England, United Kingdom
Hybrid / WFH Options
H&H Group
for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »
Posted:

Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
Posted:

E-Commerce Trading Executive

Greater London, England, United Kingdom
Hybrid / WFH Options
Liforme (B Corp Certified)
breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … Your efforts will contribute to enhancing our digital marketing strategies, maximising channel sales, and supporting projects that drive traffic, improve website conversion, and foster customer engagement and retention. This role offers a unique opportunity to contribute to the growth and success of our E-Commerce, which is the core more »
Posted:

Relationship Manager

London Area, United Kingdom
Hybrid / WFH Options
AtlasEdge
Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »
Posted:

Client Director (Qualitative Research)

London Area, United Kingdom
Hybrid / WFH Options
Echo Talent
Client Director – Qualitative Research Medium sized Global Research agency Flexible working/option to work fully remote within the UK Work directly with the MD of Qualitative Research to grow the offering About the company This Global research agency is more »
Posted:

STEM Graduate Business Development Representative

WC2E, Covent Garden, Greater London, United Kingdom
Hybrid / WFH Options
Celsius Graduate Recruitment
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »
Employment Type: Permanent
Salary: £27500 - £55000/annum OTE + Corporate Benefits
Posted:

Sales Executive

London, England, United Kingdom
Hybrid / WFH Options
Nephos Technologies
Chief Data Officers and senior management teams. From initial data consultancy services to evolving into multiyear data managed service relationships, our impressive 98% client retention rate underscores our commitment to excellence. The team combines consultancy & services led Enterprise sales and pre sales talent supported by an experienced executive … the relationship by continually seeking fresh client challenges to overcome. Required Experience The ideal candidate should demonstrate a relentless desire to excel in a customer-first sales environment, including: • Solid track record of executive-level selling based on business priorities and outcomes • Proven success in winning new clients through more »
Posted:

CRM Executive

Hackney, England, United Kingdom
Hybrid / WFH Options
ElliotDigital | Retention Marketing Agency
Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »
Posted:
Customer Retention
London
10th Percentile
£33,500
25th Percentile
£34,375
Median
£45,000
75th Percentile
£57,500
90th Percentile
£75,000