8 of 8 Remote Customer Retention Jobs in London

Executive to join our growing Managed IT Services (MITS) team. As a Pinnacle MITS Business Development Executive, you will be responsible for managing New Customer Acquisition (NCA) as well as acting as a Customer Account Manager (CAM). Your primary objective will be to drive NCA, ensure customer … product demonstrations and training sessions to customers as needed. Meet personal and team Key Performance Indicators (KPIs) and objectives related to sales targets, client retention, and customer satisfaction. Actively participate in performance reviews and goal-setting sessions to align individual goals with company objectives. About You Proven

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes: * High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes:* High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively

business. You contribute to our sales playbook with feedback on what's working and what isn't. You ask questions about unit economics, client retention, and why we position ourselves the way we do. What Success Looks Like In your first three months, you'll ramp up.

leadership to stabilise the business and maintain organisational focus. Reinforce confidence across investors, customers, and the internal team. Maintain commercial discipline across sales, customer success, and product. Strengthen operating cadence, forecasting, and performance visibility. Protect core revenue and manage churn risk proactively. Assess strategic positioning and set a credible … complex or fast moving environments. Evidenced success delivering an exit on a compressed timeline (sub 12 months). Deep GTM understanding and strong customer retention instincts. A calm, pragmatic, execution focused leadership style. Immediate or short notice availability. Compensation & Benefits Day rate

company where you can develop your career further! About the Role: As an Account Manager , you will play a key role in driving client retention and growth. You will manage a portfolio of 60-70 accounts, working to ensure customer satisfaction and uncover upsell opportunities. With … deliver results. Key Responsibilities: Manage a portfolio of 60-70 accounts, ensuring retention and growth Provide excellent account management support to drive customer satisfaction and renewals Uncover upsell opportunities within existing client relationships Develop and execute strategic account plans to identify growth opportunities Accurately forecast sales

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights