1 to 25 of 31 Remote Customer Segmentation Jobs in London

capabilities by hiring a Senior Data Scientist within its loyalty scheme department. The Opportunity You will be working on various projects across loyalty, including customer segmentation, customer retention, customer profiling, and customer marketing to help them leverage their data to increase customer sign-up. More ❯

We are looking for a CRM Director to be the senior leader within DEPT. Customer Relationship Management (CRM) is an essential aspect of any successful business. A CRM Director plays a crucial role in ensuring that a company's customers are satisfied and retained. However, with new technologies and … trends, the job of a CRM Director has become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis … CRM Director manages a team of professionals to ensure that all initiatives are executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer data management systems to improve More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover … actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using … We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or financial services environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. More ❯

months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover … actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using … We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or financial services environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. More ❯

through Google Ads, Microsoft Ads, and other paid search channels. You'll optimise Shopping, Performance Max, and Search campaigns, leveraging AI-driven automation, audience segmentation, and first-party data strategies to maximise ROAS and revenue growth. This role is perfect for someone who thrives in data-driven performance marketing … understands eCommerce customer behaviour, and knows how to optimise product feeds, landing pages, and conversion funnels. Responsibilities Global budget management of £7M+ with delivery against performance targets Plan, launch, and optimise Google Search, Shopping, Performance Max, Demand Gen and Microsoft Ads campaigns Manage and refine product feed optimisation for … Google Merchant Center Leverage Smart Bidding, Audience Targeting, and AI-driven automation to scale efficiently Implement remarketing and customer segmentation strategies using first-party data Conduct A/B testing on ad copy, product images, and bidding strategies Monitor eCommerce KPIs (ROAS, AOV, CVR, CPA, CTR, LTV, etc. More ❯

a critical function at Allica, sitting at the intersection of marketing, product, sales, and data. Our team is responsible for driving sustainable and scalable customer acquisition, engagement, and retention-ensuring our banking solutions reach and resonate with the right SMEs at the right time. Growth is both a science … and an art. We blend commercial strategy with deep customer understanding, leveraging data to uncover new opportunities while ensuring every touchpoint aligns with Allica's mission to empower established SMEs with the banking they deserve. Role Description We're looking for a Senior Growth Analyst to support the Growth … Manager in shaping and optimising our acquisition strategy. In this role, you'll be at the heart of our customer acquisition efforts analysing data, optimizing channels, and uncovering insights that drive real impact. Working closely with cross-functional teams, you'll translate complex data into clear, compelling recommendations that More ❯

role Join our E-Commerce team to drive financial performance of Dune website by identifying actionable opportunities for improvement through analysis of websites KPIs, customer behaviour and engagement The Ecommerce Analyst will generate insight to provide a well-rounded view of sales drivers with analysis on product, stock, marketing … channels, promotions, customer metrics and website engagement. RESPONSIBILITIES: Reporting and Insight Monitor and present insight on website KPI’s to optimise sales opportunity and onsite conversion. Work with stakeholders to ensure that all in-house analytical packages are correctly configured to provide robust metrics and insights. Deliver innovative insights … and actionable outputs. Continually analysing the customer journey and shopping behaviour, identifying opportunities to optimise the website performance Review industry trends and developments and work with team to determine suitability and potential ROI Advanced Analytics & Customer Centricity Responsible for analysing the user journey, website features and content Drive More ❯

role Join our E-Commerce team to drive financial performance of Dune website by identifying actionable opportunities for improvement through analysis of websites KPIs, customer behaviour and engagement The Ecommerce Analyst will generate insight to provide a well-rounded view of sales drivers with analysis on product, stock, marketing … channels, promotions, customer metrics and website engagement. RESPONSIBILITIES: Reporting and Insight Monitor and present insight on website KPI’s to optimise sales opportunity and onsite conversion. Work with stakeholders to ensure that all in-house analytical packages are correctly configured to provide robust metrics and insights. Deliver innovative insights … and actionable outputs. Continually analysing the customer journey and shopping behaviour, identifying opportunities to optimise the website performance Review industry trends and developments and work with team to determine suitability and potential ROI Advanced Analytics & Customer Centricity Responsible for analysing the user journey, website features and content Drive More ❯

love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be … service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation … improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to More ❯

for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. • Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. • Exploring new and existing frameworks/techniques for maximising product value from existing datasets More ❯

multiple teams, working closely with senior stakeholders to turn complex data into actionable opportunities. THE ROLE: As a Data Insight Analyst , you will: Develop customer segmentation models to identify high-value audiences and drive revenue growth. Analyse customer retention, dealership activation, and marketing performance to optimise strategy. … Work with teams across the business to enhance personalisation, reduce churn, and improve customer lifetime value. Assess the impact of marketing campaigns, tracking key metrics such as CAC, ROI, and LTV. Conduct competitor analysis and develop pricing models to maximise market competitiveness. Manage analytics integrations, improve tracking accuracy, and … initiatives with data-driven insights. YOUR SKILLS AND EXPERIENCE: To be successful in this role, you will have: Strong analytical skills with experience in customer insights, marketing analytics, or business intelligence. Proficiency in SQL, is a must have. Google Analytics experience is strongly preferred. Familiarity with marketing performance metrics More ❯

multiple teams, working closely with senior stakeholders to turn complex data into actionable opportunities. THE ROLE: As a Data Insight Analyst , you will: Develop customer segmentation models to identify high-value audiences and drive revenue growth. Analyse customer retention, dealership activation, and marketing performance to optimise strategy. … Work with teams across the business to enhance personalisation, reduce churn, and improve customer lifetime value. Assess the impact of marketing campaigns, tracking key metrics such as CAC, ROI, and LTV. Conduct competitor analysis and develop pricing models to maximise market competitiveness. Manage analytics integrations, improve tracking accuracy, and … initiatives with data-driven insights. YOUR SKILLS AND EXPERIENCE: To be successful in this role, you will have: Strong analytical skills with experience in customer insights, marketing analytics, or business intelligence. Proficiency in SQL, is a must have. Google Analytics experience is strongly preferred. Familiarity with marketing performance metrics More ❯

post-campaign analysis across a wide range of ATL and BTL marketing activity Work on attribution, incrementality, uplift analysis and personalised marketing strategies Deliver customer segmentation and insights to optimise channel mix and customer engagement Create visually compelling dashboards and reports in Tableau/Looker Collaborate closely … with pricing, promotions, customer analytics, and marketing teams Influence the marketing effectiveness strategy for major brand and partner campaigns ✅ What You'll Bring: 3-4+ years' experience in Marketing Analytics or a similar insights role Strong SQL skills (must pass a short SQL assessment as part of the More ❯

You'll Do: Apply advanced analytics to identify business opportunities and develop data-driven marketing strategies. Advise clients on best practices for media measurement, customer segmentation, and data integration. Deliver compelling insights and recommendations that influence strategic decision-making. Design and present tailored marketing and business solutions grounded … Proven experience in analytics, research, or project management with a focus on data interpretation and communication. Preferred Qualifications: Strong ability to analyze market and customer data to uncover actionable business insights. Skilled at crafting and delivering impactful presentations to both executive and operational stakeholders. Experience managing complex stakeholder relationships More ❯

senior leadership and private equity stakeholders. Building out investor reporting packs, including board materials and scenario modelling. Driving performance analysis across sales, marketing, and customer success functions. Partnering with operational and go-to-market leaders to align finance with business strategy. Supporting value creation initiatives including pricing strategy, customer segmentation, and international expansion. Mentoring a growing FP&A team and embedding best-in-class planning tools and processes. Qualifications and Experience: A qualified accountant (ACA, ACCA, CIMA, or equivalent) with a strong FP&A background. Experience in a high-growth, private equity-backed SaaS or subscription-based More ❯

senior leadership and private equity stakeholders. Building out investor reporting packs, including board materials and scenario modelling. Driving performance analysis across sales, marketing, and customer success functions. Partnering with operational and go-to-market leaders to align finance with business strategy. Supporting value creation initiatives including pricing strategy, customer segmentation, and international expansion. Mentoring a growing FP&A team and embedding best-in-class planning tools and processes. Qualifications and Experience: A qualified accountant (ACA, ACCA, CIMA, or equivalent) with a strong FP&A background. Experience in a high-growth, private equity-backed SaaS or subscription-based More ❯

from the ground up while working with both local stakeholders and global tech teams. This job in other businesses may be called Product Analyst, Customer Analyst, Business Intelligence, Editorial Analyst etc We're looking for a technically strong and commercially aware Senior Product Analyst to help unlock growth and … user engagement and performance metrics. Create, audit, and optimise dashboards and reporting tools. Translate business needs into clear technical requirements. Looking ahead it's customer segmentation, proidling and personalisation projects Help shape the data roadmap from early foundations to advanced maturity. What you'll bring: Strong SQL and More ❯

from the ground up while working with both local stakeholders and global tech teams. This job in other businesses may be called Product Analyst, Customer Analyst, Business Intelligence, Editorial Analyst etc We're looking for a technically strong and commercially aware Senior Product Analyst to help unlock growth and … user engagement and performance metrics. Create, audit, and optimise dashboards and reporting tools. Translate business needs into clear technical requirements. Looking ahead it's customer segmentation, proidling and personalisation projects Help shape the data roadmap from early foundations to advanced maturity. What you'll bring: Strong SQL and More ❯

growth scaleup. With customers across over 15 countries and big plans to expand its reach, the company is laser-focused on building world-class customer experiences and deepening engagement across its international markets. You’ll be joining at a transformative moment - leading CRM innovation that powers real commercial outcomes … and momentum, helping the business expand from niche audiences to a much wider market. The business is investing heavily in personalisation, lifecycle marketing, and customer-centricity , and you’ll play a key role in shaping that evolution. You’ll lead a team of 4 and collaborate closely with Marketing … you’ll be doing day to day: Architect and execute a global CRM strategy aligned with ambitious growth targets. Build and optimise multi-channel customer journeys (email, push, in-app, SMS, etc.) with a focus on mobile-first execution. Develop advanced segmentation and personalisation strategies that enhance engagement More ❯

growth scaleup. With customers across over 15 countries and big plans to expand its reach, the company is laser-focused on building world-class customer experiences and deepening engagement across its international markets. You’ll be joining at a transformative moment - leading CRM innovation that powers real commercial outcomes … and momentum, helping the business expand from niche audiences to a much wider market. The business is investing heavily in personalisation, lifecycle marketing, and customer-centricity , and you’ll play a key role in shaping that evolution. You’ll lead a team of 4 and collaborate closely with Marketing … you’ll be doing day to day: Architect and execute a global CRM strategy aligned with ambitious growth targets. Build and optimise multi-channel customer journeys (email, push, in-app, SMS, etc.) with a focus on mobile-first execution. Develop advanced segmentation and personalisation strategies that enhance engagement More ❯

building a bank that truly makes a difference. We're proud of our digital-first approach, with a branch in Brixton serving our loyal customer base. Now, we're in full throttle backed by external investment and laser-focused on profitability by 2025. As we grow, we're driven … by the desire to create a bank that's innovative, resilient, and customer-focused. This is the perfect time to join JN Bank UK! We're looking for passionate, hands-on, forward-thinking individuals who want to make an impact in the financial world. Role Overview: The BI Reporting … and documentation where needed. Support project teams by providing insights and data analysis for initiatives such as new product launches, operational performance improvements, and customer segmentation. Adhoc responsibilities as dictated by line management. Experience & Qualifications: Degree educated in a numerical or technical discipline (e.g. Computer Science, Mathematics, Data Science More ❯

brand expertise with seasoned SaaS experience. The Role Strategic Development: Lead the development and execution of CRM strategies that align with brand goals, enhancing customer engagement and loyalty. Implementation: Build, refine, and scale CRM workflows, campaigns, and touch-points, ensuring seamless integration with existing systems and processes. Data-Driven … Insights: Analyse customer data to inform CRM initiatives, identifying trends and opportunities to create impactful marketing strategies. Collaboration: Partner with internal teams and external stakeholders to deliver CRM solutions tailored to the needs of beauty, fashion, and MarTech brands. Optimisation: Continuously monitor and optimise CRM performance, implementing best practices … driven thinking to your approach, blending innovative ideas with strategic rigor. Passion for Brands: You love working with brands and understand the nuances of customer engagement in the lifestyle and MarTech sectors. Independent & Proactive: As our CRM Manager, you thrive in an autonomous environment, taking initiative and driving projects More ❯

Folkestone. Our data team visits London roughly once a week. Role Responsibilities Support the development and implementation of data-driven marketing strategies to enhance customer engagement and drive business growth. Optimise consent management processes, ensuring compliance with GDPR and other relevant regulations. Support initiatives to grow the database, including … capture and validation into marketing processes. Ensure compliance in the implementation of consent/permissions capture. Work with the Analytics team to implement data segmentation strategies into marketing decisioning. Ensure the quality and value of metadata in Saga's digital estate for decision-making. Assist teams in getting data … preferably with experience in Adobe platforms and ESPs. Familiarity with current technology trends and their business applications. Knowledge of first-party data strategies and customer segmentation. Experience with data visualization tools. Understanding of project management methodologies, including Agile and Scrum. Knowledge of data governance, quality, and security principles. Understanding More ❯