16 of 16 Remote Customer Segmentation Jobs in London

team in London! Salary Range: £60.000 - £70.000 annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our gambling platforms, providing insights and … building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance to have a profound impact on the project. Key Responsibilities: Analyze large datasets to uncover patterns and insights related to customer behavior. Develop predictive models to forecast customer activities and … out the product to customers, and beyond. What will make you stand out: Experience working in an analytics role in the gambling industry. Experience with CRM data analysis and customer segmentation. Knowledge of tensorflow/pytorch. Expertise in using data visualization tools such as Google Looker and working with Google's BigQuery. Experience in design and evaluation of A More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Design and execute experiments to test marketing hypotheses : Design, develop, and implement a range of experiments which will test and validate hypotheses across channels, segments and … audiences which will derive actionable insights and decision making. Develop predictive models: develop, test and implement predictive models to inform business decisions, such as customer segmentation, retention models and customer lifetime value. Communicate results and engage with stakeholders : Effectively communicate complex technical concepts and findings to both technical and non-technical stakeholders. Present insights and recommendations in More ❯

strategic initiatives, and identifying opportunities to optimize revenue across our SaaS offerings. You'll work cross-functionally with sales, marketing, finance, and product teams to provide actionable insights into customer behaviour, pricing, market trends, and business performance metrics. What You'll Do: Reporting Assist in all FP&A reporting - both into individual business leaders as well as the Board … Support the commercial team with performance dashboards, pipeline analysis, and revenue forecasting. Collaborate to improve forecasting accuracy and budgeting processes related to revenue. Business Partnering Partner with Sales and Customer Success to assess pricing models, discount strategies, and deal profitability. Provide insights into customer segmentation, product adoption, upsell opportunities, and expansion behaviour. Monitor commercial KPIs and deliver … the financial impact of new initiatives, product launches, or market expansions. Conduct competitive and market analysis to inform pricing, packaging, and GTM strategies. Identify growth levers through data analysis, customer insights, and predictive modelling. Systems, Processes & Controls Identify and implement efficiency and value improvements to the budgeting, forecast and reporting cycles Who You Are: 3+ years of experience in More ❯

and innovation. We are the drivers of change. This is the job This is a unique opportunity to play a central role in shaping the future of a new customer-facing service. As a Data Analyst, you'll work across commercial and marketing functions to uncover insights that directly influence strategic decisions. You'll be part of a small … agile team operating in a test-and-learn environment, where your work will help validate customer demand, optimise pricing strategies, and enhance marketing performance. This role is ideal for someone who is hands-on with data, confident in building dashboards and visualisations, and passionate about using data to solve real-world business problems. Please note, this role is a … data-driven approach to evaluating business potential. What do I need? Proven experiencein data or business analysis within commercial, marketing, or product-focused environments, with a strong grasp of customer behaviour and business performance metrics. Technical proficiencyin Excel, SQL, and either Python or R, with hands-on experience using data visualisation tools such as Power BI, Tableau, or Looker. More ❯

an experienced Data Scientist to join their fast-paced, agile environment on a 6-month hybrid contract . Key Responsibilities: Design and deploy machine learning models for risk scoring, customer segmentation, and product optimisation Analyse large financial datasets to uncover trends and support product and credit teams Develop custom statistical models for portfolio analysis and performance forecasting Collaborate More ❯

an experienced Data Scientist to join their fast-paced, agile environment on a 6-month hybrid contract . Key Responsibilities: Design and deploy machine learning models for risk scoring, customer segmentation, and product optimisation Analyse large financial datasets to uncover trends and support product and credit teams Develop custom statistical models for portfolio analysis and performance forecasting Collaborate More ❯

of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers. Cross-functional More ❯

we're not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a workplace … supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Customer Experience Analystat SO ENERGY Reporting into our Head of Customer Experience, Sarah Ball, we're looking for a Customer Experience Analyst to join the team. We're … looking for a commercially focused CX Analyst to join our Customer Operations function. This role is embedded within the Customer Contact Centre and wider Customer Operations team and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives More ❯

the high street. About the role Join our E-Commerce team to drive financial performance of Dune website by identifying actionable opportunities for improvement through analysis of websites KPIs, customer behaviour and engagement The Ecommerce Analyst will generate insight to provide a well-rounded view of sales drivers with analysis on product, stock, marketing channels, promotions, customer metrics … Work with stakeholders to ensure that all in-house analytical packages are correctly configured to provide robust metrics and insights. Deliver innovative insights and actionable outputs. Continually analysing the customer journey and shopping behaviour, identifying opportunities to optimise the website performance Review industry trends and developments and work with team to determine suitability and potential ROI Advanced Analytics & Customer Centricity Responsible for analysing the user journey, website features and content Drive effective customer segmentation and profiling to produce qualified, relevant and timely communications. Work closely with stakeholders to optimize conversion through a world-class customer experience. Promote the ‘voice of the customer’ across all Dune London business units. Operations Analyse the online sales channels More ❯

in using data to drive business decisions, working closely with product managers, engineers, and senior stakeholders (including the CFO ). You'll be uncovering insights that fuel product development, customer growth, and commercial strategy. 🔍 What you'll do: Lead analytical deep-dives to identify trends, opportunities, and areas for optimisation Deliver clear, actionable insights that influence high-level business … decisions Projects may include customer segmentation, cohort analysis, CLV modelling, pricing strategy, and product funnel performance Present findings to senior stakeholders and help define next steps Improve profitability and efficiency across user journeys - both customer and partner side ⚙️ Tools & Environment: SQL , Redshift , Looker Collaborative product-focused teams, embedded in a modern data stack 🧠 What we're looking More ❯

in using data to drive business decisions, working closely with product managers, engineers, and senior stakeholders (including the CFO ). You'll be uncovering insights that fuel product development, customer growth, and commercial strategy. What you'll do: Lead analytical deep-dives to identify trends, opportunities, and areas for optimisation Deliver clear, actionable insights that influence high-level business … decisions Projects may include customer segmentation, cohort analysis, CLV modelling, pricing strategy, and product funnel performance Present findings to senior stakeholders and help define next steps Improve profitability and efficiency across user journeys - both customer and partner side Tools & Environment: SQL , Redshift , Looker Collaborative product-focused teams, embedded in a modern data stack What we're looking More ❯

converting traffic to our site through Google Ads, Microsoft Ads, and other paid search channels. You'll optimise Shopping, Performance Max, and Search campaigns, leveraging AI-driven automation, audience segmentation, and first-party data strategies to maximise ROAS and revenue growth. This role is perfect for someone who thrives in data-driven performance marketing, understands eCommerce customer behaviour … and Microsoft Ads campaigns Manage and refine product feed optimisation for Google Merchant Center Leverage Smart Bidding, Audience Targeting, and AI-driven automation to scale efficiently Implement remarketing and customer segmentation strategies using first-party data Conduct A/B testing on ad copy, product images, and bidding strategies Monitor eCommerce KPIs (ROAS, AOV, CVR, CPA, CTR, LTV … analyse data, track attribution, and optimise for incremental revenue growth Solid understanding of attribution models and MMM tools e.g. Fospha Knowledge of first-party data strategies, remarketing lists and customer segmentation Strong understanding of privacy-first advertising (GA4, server-side tracking, GDPR, CCPA) Excellent skills in A/B testing ad creatives, landing pages, and bid strategies Exceptional More ❯

working with a global digital content brand to find a Retention Marketing Manager to join their international marketing team. This is a fantastic opportunity for someone with a strong customer-centric mindset and proven experience in lifecycle marketing, campaign testing and digital optimisation, especially within a subscription-led or consumer internet business. The successful candidate will join the Global … Retention Marketing team , which operates across 13 international marketplaces, and plays a key role in driving customer engagement and reducing churn through smart, data-led retention strategies. What you'll be doing: Own and deliver multi-channel retention marketing campaigns across web, app, email and direct mail. Build and implement A/B tests, analyse performance data, and draw … actionable insights to inform future strategies. Collaborate with product, creative, growth, legal, and finance teams to deliver best-in-class customer experiences. Work closely with localisation teams to adapt messaging for international markets. Translate customer behaviour insights into personalised and impactful retention strategies. Maintain documentation of test results, campaign performance and learnings for continuous improvement. Assist with reporting More ❯

their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … for CRM success as the service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation of a CRM experience that … strategy, driving incremental campaign effectiveness improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report on More ❯