25 of 25 Remote/Hybrid Customer Segmentation Jobs in London

Line Manages: Customer Success Leads, CSMs, Tech touch CSM and Migrations CAE Works with: Client Team, Sales Team, wider Artlogic team Location: London Term: Interim (15 months) About us Artlogic is a leading technology platform for the art world. Founded in 1989, Artlogic empowers over 6,000 galleries, dealers … shaping the future of how art is bought, sold, and managed, both online and in person. About the role Leading a newly formed Customer Success team (High, Medium, Low and Tech Touch Customer Success, alongside Migrations and two Team Leads) you will provide clarity, consistency and direction during ...

optimisation of our broadcast and automated CRM activity, working closely with the Senior CRM & Omnichannel Clienteling Manager to bring the wider CRM and customer retention strategy to life. You will play a key role in ensuring CRM activity is delivered accurately, efficiently and in line with the wider marketing … commercial calendar. You will also support customer segmentation, lifecycle activity, retention initiatives and CRM reporting, helping the business better understand and engage its customers across digital and retail touchpoints. You will be a key champion of the customer within the business, helping ensure CRM activity is relevant ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits at the intersection of data, marketing, technology, and retail experience. You will own and lead the global … clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM, lifecycle marketing, or clienteling within fast‐paced, high‐growth environments. Strong background in omnichannel CRM, campaign management ...

Software Strategic Debt Manager (SDM) platform, supporting migration from Tallyman GRS to SDM. The role involves designing and maintaining workflow configurations, business rules, customer segmentation, and treatment strategies to ensure effective debt management and collections operations. The successful candidate will work closely with business and technology stakeholders … financial services industry.* Experience working with Tallyman GRS or other enterprise collections and recoveries platforms.* Solid knowledge of workflow configuration, business rules engines, customer segmentation, and treatment strategy management.* Experience designing, implementing, and optimizing collections and recovery strategies to improve operational performance.* Proven ability to support collections platform ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

days a week) Job Overview: We're looking for an experienced, strategic CRM Manager to lead the next phase of our customer lifecycle and email marketing strategy. As CRM becomes increasingly central to how we engage, retain, and grow our customer base, you'll own the development … sophisticated strategy that moves beyond campaign-based email to data-driven customer journeys across the full lifecycle. You’ll shape how we communicate with customers from onboarding and activation through engagement, retention, renewal, and win-back - using segmentation, automation, and experimentation to ensure the right message reaches ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead ...

contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

subscription products and user lifecycle. In this role, you will dive deep into subscriber behavior and churn patterns, develop models to project customer lifetime value, and help drive strategies to improve retention. You’ll work closely with our Growth, Product, and Editorial teams to ensure data-driven decision-making … action. Requirements What You Have You have 5+ years of experience in data analysis or data science, with a focus on user lifecycle, customer analytics, or subscription metrics. You bring advanced SQL skills and are comfortable querying and manipulating large datasets in a cloud data warehouse environment. You have ...

drive client activation, retention and revenue growth. What you’ll be doing Own the end-to-end B2B CRM strategy, translating customer lifecycle and commercial goals into a communications roadmap. Be genuinely AI‐native: fluent with AI tools for copywriting, personalisation, QA and workflow automation, and always looking … drafting and variant testing. Manage the communications calendar day‐to‐day, shipping campaigns including product updates, feature announcements and newsletters on schedule. Build audience segmentation with Data, Product and Revenue, using AI tools to surface behavioural patterns that sharpen targeting. Run a continuous testing programme across messaging, channels ...

data-led approach to decision-making across the business. Move quickly from idea to insight, testing hypotheses and delivering clear recommendations. Support analysis including customer segmentation, predictive modelling, cohort analysis and customer lifetime value modelling. Look for new ways to use data to solve real commercial problems. … Data-Driven Culture Maintain and develop reporting models and BI solutions. Enable self-service analytics across the business. Partner with Marketing to support customer data and insight. Help make data more accessible and useful to people across Hush. What We’re Looking For We’re looking for someone with ...

solutions. Since 2006, we have helped businesses optimise marketing and operations by combining AI with business and tech expertise across four domains: Marketing Effectiveness, Customer Analytics, Operational Excellence, ESG & sustainability. With in-house teams and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made … clients, from data strategy and collection to modelling, insights, and activation. Apply econometrics, regression, Bayesian statistics, and machine learning methods to analyse marketing and customer data. Collaborate closely with Managers to understand the project scope, structure, analytical approaches, manage operations and ensure timely delivery. Build dashboards and visualisation tools ...

data-led business where pricing decisions have a direct impact on commercial performance. You'll work across pricing, analytics, and business teams to improve segmentation, monitor performance, and support pricing strategy. The Company They are a customer-focused organisation investing in their pricing and analytics capability. Data plays … role in business decisions, with teams working closely together to drive performance and improve customer outcomes. They offer a collaborative environment with opportunities to develop technical and commercial skills. The Role You will support the development and delivery of pricing strategies across a large customer portfolio.Responsibilities include: Developing ...

commercial analytics team on an initial 3-month contract. This is a hands-on role for someone who can take complex commercial, market and customer data and turn it into clear, actionable insight for senior stakeholders. You will work closely with commercial, marketing and finance teams, helping them understand … business performance, identify market opportunities and make better data-led decisions. Key Responsibilities Analyse commercial, market and customer data to identify trends, opportunities and areas of underperformance. Develop clear insights and recommendations to support commercial and brand strategy. Monitor key business and brand KPIs, providing regular performance reporting ...

Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver … ensuring delivery aligns with client objectives, profitability targets, and timelines. Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI. Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches Continuously ...

Onsite An exciting opportunity for an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. Key Responsibilities Own the CRM communications calendar across email, SMS, push, and direct marketing channels. Deliver personalised, data-driven campaigns that drive … engagement, conversion, and customer lifetime value. Lead testing and optimisation programmes, including A/B and control group testing. Analyse campaign performance and provide actionable insights to stakeholders. Collaborate with Marketing, Data, Personalisation, Content, and Technology teams. Manage and develop a team of CRM professionals. Ensure CRM best practice ...

London An exciting opportunity for an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. Key Responsibilities Own the CRM communications calendar across email, SMS, push, and direct marketing channels. Deliver personalised, data-driven campaigns that drive … engagement, conversion, and customer lifetime value. Lead testing and optimisation programmes, including A/B and control group testing. Analyse campaign performance and provide actionable insights to stakeholders. Collaborate with Marketing, Data, Personalisation, Content, and Technology teams. Manage and develop a team of CRM professionals. Ensure CRM best practice ...

Lead Data Scientist into a newly formed Data Science capability. This is a genuine greenfield opportunity to help shape how machine learning influences customer engagement, subscriptions, retention and revenue growth across a business processing hundreds of thousands of events per second and managing petabytes of behavioral data. … with Data Science becoming a critical part of future growth. What you'll be working on Subscription propensity modelling Churn prediction and retention analytics Customer segmentation and personalisation Dynamic pricing and offer optimisation Uplift modelling and causal inference Experimentation frameworks and A/B testing Model monitoring ...

/B testing.Liaise with internal stakeholders and cross-functional teams to clarify questions, manage expectations, and maintain briefing deadlines.Optimise campaign personalisation, audience targeting, and segmentation to maximise engagement and commercial performance across customer segments.Design, test, and analyse A/B testing frameworks and real-time channel metrics … technical campaign setups (data accuracy, dynamic tags, targeting logic, link rendering) to ensure high-quality, on-time delivery.Maintain an understanding ofClient brand, strategies, and customer segments to act as a trusted creative adviser and brand guardian.Ensure responsible AI usage across workflows, prioritising data privacy, output validation, and continuous process ...

ambitious growth journey. Hybrid working - great opportunity for somebody who is inquisitive, enjoys finding solutions and has really strong analysis experience Analyse customer and sales data to identify purchasing patterns, behavioural trends and segment performance Develop customer segmentation models to support targeted sales approaches and value creation … insight packs for leadership teams, QBRs, and commercial reviews Support the development and implementation of EMEA pricing strategies aligned with market conditions and customer dynamics Support new product introductions (NPI) with data-driven price positioning recommendations and supporting rationale, in close collaboration with Product Management Conduct detailed product cost ...

ambitious growth journey. Hybrid working - great opportunity for somebody who is inquisitive, enjoys finding solutions and has really strong analysis experience Analyse customer and sales data to identify purchasing patterns, behavioural trends and segment performance Develop customer segmentation models to support targeted sales approaches and value creation … insight packs for leadership teams, QBRs, and commercial reviews Support the development and implementation of EMEA pricing strategies aligned with market conditions and customer dynamics Support new product introductions (NPI) with data-driven price positioning recommendations and supporting rationale, in close collaboration with Product Management Conduct detailed product cost ...

Three Lines of Defence model, working closely with Operations, IT and Compliance to uplift the operating model to meet the ever-growing customer and regulatory expectations of Financial Institutions. Accountabilities & Responsibilities: Supporting the TM VP on the implementation of new TM Platforms including customer segmentation modelling Driving ...

systems using RAG, grounding, prompt engineering, and orchestration on a GCP-first stack; Build and maintain production ML pipelines and services for recommender systems, customer segmentation, marketing optimisation, and other non-GenAI use cases; Develop secure, scalable, and observable APIs and microservices for AI/ML solutions; Implement ...

millions of theatre and event-goers, and to lead the team that runs it. CRM is how we turn interest into action across a customer's life with us: getting new customers to their first show, keeping our best customers coming back, and winning back the ones … there. We're building toward a Next Best Action model where automation and AI decide the right message, moment, and channel for each customer, at scale. We want someone genuinely energized by that: who sees automation and AI as the core of how a modern CRM program runs ...