1 to 25 of 138 Customer Service Jobs in London with Remote Work Options

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C customers through technical glitches, product … features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via … Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will be abigadvantage. Zendesk more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »

FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »

its surrounding areas. It is primarily a mobile position with some remote/home working. The role is perfect for an experienced receptionist or customer service professional seeking to advance into a managerial position. Key Responsibilities: Provide administrative support to Site Cover Managers Work collaboratively with Site Cover … Covering Letter. Candidates with the relevant experience or job titles of: Site Manager, Coordinator, Site Coordinator, Project Coordinator, Site Supervisor, Site Management, Assistant Manager, Customer Service, Senior Receptionist, Assistant Reception Manager, Customer Service Supervisor, Reception Supervisor, Lead Receptionist may also be considered for this role. more »

on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »

TITLE: Service Desk Engineer (2nd Line) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging … partnerships and relationships between all our staff at any level and with all our clients. We are looking for creative thinkers, technology enthusiasts, and customer service heroes, to help us scale this business. It’s a perfect time to join us now, as we will always prioritise internal … system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent customer service and experience. • Meet Service Desk more »

Spitfire was founded in 1988 in London; the company is an award-winning Internet and Telephony Service provider specialising in providing Telecoms and IP Engineering Solutions to a range of small and medium sized businesses across the UK. Spitfire is an owner-managed business with its own core network … with a £23m turnover, over 5,000 business customers, and 100 members of staff. We are currently seeking a Support Technician to join our Customer Support Team. This is an excellentopportunity for someone who loves problem solving and customer service, and is keen to learn and develop … employment The opportunity after a successful probation period to work from home up to 50% of the week Access to our Employee Wellbeing assistance service There is a gym next door Our support team is primarily made up of graduates who have developed their careers with Spitfire, and whilst more »

We are seeking a Cloud Infrastructure Analyst with Azure to join our client, Notting Hill Genesis. NHG, a well-established and customer focussed housing association, who have recently completed a major, digital change programme moving services to the cloud, using the latest Microsoft Azure technologies, to make a positive … Azure services are managed effectively through Infrastructure as Code, IaC ,Terraform. All aspects of the role will require you to provide a high quality, customer focussed, responsive service, in line with NHGs cultural and corporate strategies. Technical knowledge required encompasses; DevOps principles, Azure Backup & Site Recovery, Monitor, Bastion … from on-prem to public Cloud with a solid infrastructure & networking background, able to troubleshoot and resolve complex infrastructure issues in an enterprise & complex customer facing organisation, experience of working as a Cloud Infrastructure Analyst on Azure platforms (IaaS, PaaS, SaaS) using Infrastructure as Code IaC , Terraform , network administration more »

Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £30,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »

Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care … whose flight has been cancelled. You will be responsible for incoming calls/emails and outbound calls for across the full range of airline customer queries. If you are flexible, have a positive attitude, great attention to detail and experience of Amadeus GDS you are probably the one that … areas such as GDPR the DBF Quality Management System and all other systems and soft skills training. About the Company Leading the way in Customer Interaction & process management the company are an international outsourced customer service provider with 100,000 staff internationally and 112 sites globally. Our more »

across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor … work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability … developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »

SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service more »

problem-solving skills. A team player and able to work well with peers and senior team members. Prior administrative experience or experience within a customer service background would be desirable but is not essential. Staff are currently working remotely due to the pandemic. The organisation is in the … pages. You may have experience in the following roles: Regulatory Affairs Administrator, Compliance Administrator, Legal Administrative Assistant, Case Management Coordinator, Administrative Coordinator, Office Administrator, Customer Service Administrator, Compliance Support Officer, Case Management Assistant, etc. REF more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »

Responsibilities: Support event planning and onsite execution Update and manage exhibition floorplans Communicate with exhibitors and manage relationships Respond to inquiries and provide excellent customer service Implement Health & Safety standards Key Skills: Strong planning and organastional skills Confident communicator and team player Excellent time management and attention to … detail Customer service experience Proficient in Excel, Word, and Outlook Enjoy a culture of belonging, professional development opportunities, and benefits like gym memberships, private medical care, and an extra day off on your birthday. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional more »

The successful candidate must be fluent in Dutch and English and have excellent Logistics experience preferably within the FMCG sector. The Dutch speaking Logistics Customer Care Associate will join a dynamic Logistics and Customer care service team of more than 25 individuals. Will be responsible for deliveries … VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconciliations and handling follow-on enquiries from the finance department. Handling non-conformances Occasional on-site inspection of more »

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

skilled and motivated surveyor to join our Building Compliance Team at emh. As a surveyor with emh, you will deliver a positive and engaged customer experience, which is compliant with statutory and regulatory bodies requirements. You will be involved in compliance and property related inspections including but not limited … with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to more »

Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customer service skills with a methodical approach to work. - Ability to plan, organise, and more »