Remote Customer Service Jobs in London

1 to 25 of 190 Remote Customer Service Jobs in London

Temporary Customer Service Specialist

South West London, London, England, United Kingdom
Hybrid / WFH Options
Office Angels
Are you passionate about providing exceptional customer support and eager to make a difference? Our client a leading ultra fast growth Tech company is seeking an enthusiastic Temporary Customer Service Specialists to join their dynamic team! If you thrive in a fast-paced environment and have a knack for resolving issues with confidence and professionalism, we want … to hear from you! About the Role: As a Temporary Customer Service Specialist, you will play a crucial role in supporting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, you will tackle support issues via Intercom, ensuring every interaction is marked by clarity, empathy, and urgency. … Job: Temporary Customer Service Specialist - using Intercom Start Date: ASAP Duration: Ongoing - possible temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Hybrid working - 3 days in the office 2 days from home. Thursday & Friday need to be office based Key Responsibilities: Respond to Support Tickets: Handle inquiries via Intercom, providing More ❯
Employment Type: Temporary
Salary: £18.00 - £21.00 per hour
Posted:

Customer Service Courier (London)

Camden, Greater London, UK
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Full-time
Posted:

Customer Success Administrator

South Croydon, Surrey, England, United Kingdom
Hybrid / WFH Options
Mortgage Brain
Job Title: Customer Success Administrator Location: Hybrid between Croydon office and Home Working Salary: Competitive depending on experience and hours Job Type: Permanent, Full/Part Time Hours: Minimum 25 up to 37.5 hours per week About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the … And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions … of Mortgage Brains technology suite. On a day-to-day basis you will be engaging with members of the sales team and supporting the setting up of customer accounts and system configurations as well as helping our customers direct their queries to the right team or via the right channels. This is an exciting new role for the business More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Customer Service Administrator - Bromley, Hybrid

Bromley, Kent, England, United Kingdom
Hybrid / WFH Options
Office Angels
Join Our Team as a Customer Service Administrator! Are you a multitasking maestro who thrives in a fast-paced environment? If so, we have an exciting opportunity for you! Our client, a dynamic organisation in the Information Technology & Telecommunications sector, is looking for a Customer Service Administrator to join their team in Bromley. Location: Central Bromley … Commute: Just a 5-minute walk from Bromley South train station! What You'll Do: As a vital part of our team, you will ensure our customers receive exceptional service and support. Your daily tasks will include: Invoicing Daily Orders: Ensure accurate and timely invoicing for customer orders. Order Tracking: Monitor daily orders and efficiently obtain Proof of … Delivery (POD). Order Processing: Promptly process orders via email, customer portals, and Teams using Sage. Back Order Management: Keep customers informed about unfulfilled orders. Cash Payments Processing: Handle cash payments seamlessly through online Sage Pay. Daily Reporting: Send daily shipping reports to corporate customers. Email Management: Oversee two busy email addresses, ensuring prompt responses. Lost Parcels Investigation: Investigate More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Home Delivery Driver (London)

Camden, Greater London, UK
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver - 15% employee discount and flexible scheduling (London)

Camden, Greater London, UK
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver (London)

W1T 7NE, Euston, Greater London, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Part Time
Posted:

1st Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
AWD online
1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service Desk Analyst, Technical Support Engineer … to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client satisfaction … configure, and maintain hardware and software to keep business operations running smoothly Maintain clear, up-to-date documentation and contribute to knowledge management for faster future resolutions Deliver excellent customer service through professional communication, timely updates, and useful guidance to end users Identify recurring issues and actively contribute to service improvements and process optimisation initiatives Engage in More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

Solutions Architect

City of London, London, United Kingdom
Hybrid / WFH Options
Cognizant
team is hiring now and we’re looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Key Responsibilities • Design and Implement Solutions: Architect and deliver large-scale Dynamics 365 Customer Engagement (CE) solutions, with a focus on the Customer More ❯
Posted:

Solutions Architect

London Area, United Kingdom
Hybrid / WFH Options
Cognizant
team is hiring now and we’re looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Key Responsibilities • Design and Implement Solutions: Architect and deliver large-scale Dynamics 365 Customer Engagement (CE) solutions, with a focus on the Customer More ❯
Posted:

Solutions Architect

london, south east england, united kingdom
Hybrid / WFH Options
Cognizant
team is hiring now and we’re looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Key Responsibilities • Design and Implement Solutions: Architect and deliver large-scale Dynamics 365 Customer Engagement (CE) solutions, with a focus on the Customer More ❯
Posted:

Solutions Architect

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Cognizant
team is hiring now and we’re looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Key Responsibilities • Design and Implement Solutions: Architect and deliver large-scale Dynamics 365 Customer Engagement (CE) solutions, with a focus on the Customer More ❯
Posted:

Site Services Specialist - Mail Room and Print

City, London, United Kingdom
Hybrid / WFH Options
Ricoh
and profitable. Find out more about Ricoh Today What you will be doing Scanning, sorting mail, printing documents, and organising couriers. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. You will ideally have IT literate Team oriented More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Site Services Specialist - Mail Room and Print

EC3V, Lime Street, Greater London, United Kingdom
Hybrid / WFH Options
Ricoh
and profitable. Find out more about Ricoh Today What you will be doing Scanning, sorting mail, printing documents, and organising couriers. To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. … Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business … needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. You will ideally have IT literate Team oriented More ❯
Employment Type: Permanent
Posted:

Service Desk Analyst (French or Swedish speaking)

London, United Kingdom
Hybrid / WFH Options
Sysco
Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone … portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯
Employment Type: Permanent, Work From Home
Posted:

Customer Success Executive FinTech

London, South East, England, United Kingdom
Hybrid / WFH Options
Give a Grad a Go
Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an exciting … working independently and as part of the team and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting with … demos, delivery training and onboarding. You'll be given every opportunity to learn in your vertical and outside of that as the business continues its international expansion. Key Responsibilities – Customer Success Executive In this Graduate Customer Experience job in London, your key responsibilities will include: Demonstrate (after training) comprehensive product knowledge to effectively articulate benefits, features & company services More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

Microsoft Dynamics 365 CE Solution Architect

London, United Kingdom
Hybrid / WFH Options
Cognizant
Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CE Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to their environment, infrastructure More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Service Manager (Maternity cover)

City of London, London, United Kingdom
Hybrid / WFH Options
Azzurri Group
Summary The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights … fixed-term contract to cover maternity leave. Working across the Azzurri Group you will Working in the Infrastructure and Operations team, you will take sole responsibility for the IT Service at the Azzurri Group. As the IT Service Manager your role is to support and ensure the effective, reliable, and business-aligned delivery of all IT services within … the organisation. We are seeking a highly motivated and experienced IT Service Manager to lead the IT service delivery team and ensure the provision of high-quality, reliable, and user-focused IT services to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT Support Service More ❯
Posted:

IT Service Manager (Maternity cover)

London Area, United Kingdom
Hybrid / WFH Options
Azzurri Group
Summary The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights … fixed-term contract to cover maternity leave. Working across the Azzurri Group you will Working in the Infrastructure and Operations team, you will take sole responsibility for the IT Service at the Azzurri Group. As the IT Service Manager your role is to support and ensure the effective, reliable, and business-aligned delivery of all IT services within … the organisation. We are seeking a highly motivated and experienced IT Service Manager to lead the IT service delivery team and ensure the provision of high-quality, reliable, and user-focused IT services to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT Support Service More ❯
Posted:

IT Service Manager (Maternity cover)

london, south east england, united kingdom
Hybrid / WFH Options
Azzurri Group
Summary The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights … fixed-term contract to cover maternity leave. Working across the Azzurri Group you will Working in the Infrastructure and Operations team, you will take sole responsibility for the IT Service at the Azzurri Group. As the IT Service Manager your role is to support and ensure the effective, reliable, and business-aligned delivery of all IT services within … the organisation. We are seeking a highly motivated and experienced IT Service Manager to lead the IT service delivery team and ensure the provision of high-quality, reliable, and user-focused IT services to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT Support Service More ❯
Posted:

IT Service Manager (Maternity cover)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Azzurri Group
Summary The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights … fixed-term contract to cover maternity leave. Working across the Azzurri Group you will Working in the Infrastructure and Operations team, you will take sole responsibility for the IT Service at the Azzurri Group. As the IT Service Manager your role is to support and ensure the effective, reliable, and business-aligned delivery of all IT services within … the organisation. We are seeking a highly motivated and experienced IT Service Manager to lead the IT service delivery team and ensure the provision of high-quality, reliable, and user-focused IT services to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT Support Service More ❯
Posted:

Technology Business Partner Lead

London, England, United Kingdom
Hybrid / WFH Options
Hays
a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯
Posted:

Technology Business Partner Lead

North West London, London, United Kingdom
Hybrid / WFH Options
Hays
a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted:

Technology Business Partner Lead

London, South East, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯
Employment Type: Full-Time
Salary: £75,000 - £80,000 per annum
Posted:

Head of Business Analysis

London, United Kingdom
Hybrid / WFH Options
Hays Technology
a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯
Employment Type: Permanent
Salary: GBP 75,000 - 80,000 Annual
Posted:
Customer Service
London
10th Percentile
£28,225
25th Percentile
£30,625
Median
£37,500
75th Percentile
£57,500
90th Percentile
£72,500