1 to 25 of 113 Remote/Hybrid Customer Service Jobs in London

community. Please do not contact the recruiter directly. Why Join frog Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing … future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united ...

Customer Service Advisor Location: City of London Salary: 16 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems … recruiting on behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling ...

Customer Service Advisor Location: City of London Salary: £16 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems … recruiting on behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling ...

Kenny Recruit are partnering with an innovative, purpose-driven consumer goods business to find an Outbound Operations and Customer Service Manager to join their team on a 12-month fixed-term contract to cover maternity leave. Our client is on a mission to build a harmless and environmentally … friendly range of household products. With products available through major UK retailers and a growing customer base, this is an exciting opportunity to join a close-knit team that is passionate about delivering high-quality products and exceptional customer service. Salary: £35,000 - £40,000 per annum Location ...

difference to the support, services and components NHSBT provides to hospital transfusion teams. You will focus on learning from complex data drawn from customer feedback such as complaints, surveys, credits and compliments using well developed data analysis and IT skills to deliver meaningful and engaging reports. You will … customer and service data to identify insights and highlight areas for improvement to our service for hospitals. You will have regular contact with colleagues that provide services directly to hospitals as well as with hospital transfusion staff. You will be involved in national and regional projects ...

Customer Service Executive - Fintech - £26,455 + excellent benefits and career growth This is a great opportunity for a passionate and professional Customer Service Executive/Advisor, to join this consumer based Fintech company, working in a small team. They are a friendly close-knit team … outstanding reviews and offer great career development and support as well. This role is essential to their strategy to offer all customers world class customer service delivered in a personal and professional manner. It is a front line role and has an essential impact on the company reputation ...

looking for an experienced Microsoft Dynamics 365 CRM Lead Consultant to join a growing Microsoft consultancy, leading the delivery of Dynamics 365 Customer Engagement (CE) and Power Platform solutions. This is a senior consultancy position where you will take ownership of CRM implementations from discovery through to deployment while … ensuring projects are delivered to a high standard whilst contributing to the growth of the CRM practice through best practice, governance, reusable assets and customer success. Key Responsibilities Solution Delivery Lead end-to-end Microsoft Dynamics 365 Customer Engagement (CE) implementation projects. Facilitate customer discovery workshops ...

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...

Head of Customer Support - B2B SaaS Permanent Location: London/South East - Hybrid and remote working Salary: £80,000 - £90,000 (+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management … Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sector customers. This is a high-profile leadership role with responsibility for developing a scalable, commercially aware customer support function across ...

London (Hybrid) 💰 £35,000 + Benefits 🚀 High-Growth Tech-Enabled Business The Opportunity: We're looking for a Customer Experience Associate to join a growing team and play a key role in delivering an exceptional customer journey, from onboarding through to ongoing support. This is a fantastic opportunity … helping customers, solving problems, and improving processes. You'll be the bridge between customers and internal teams, ensuring every interaction is smooth, proactive, and customer-focused. If you thrive in a fast-paced environment, enjoy taking ownership, and want to build a long-term career within Customer Success ...

Japanese Speaking Customer Support Specialist (Temporary) Location: Hybrid - London (likely to become fully remote) Pay: £14.00 per hour (Day Shift) £15.00 per hour (Night Shift) Start Date: Expected 13th July (subject to change) We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary … project supporting a major data breach response campaign. This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. Initially, the role will be hybrid from either our Ringwood ...

Senior Engineering Manager, Customer Agent London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always … customer support across the customer journey - from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help ...

Technical Service Desk Controller Location: London (Hybrid) Salary: £38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced … Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services ...

London (Hybrid) Full-Time | Flexible Start Date Via is supporting a global technology company to recruit a Business Support Agent to join its growing customer support team. This is a fantastic opportunity for someone with experience in customer support, SaaS, account support or service-focused roles … helping customers get the most value from digital products. You'll support businesses and users across multiple channels, working closely with teams including Sales, Customer Success and Product to deliver an exceptional customer experience. The Role As a Business Support Agent, you'll be a key point ...

configured effectively, remain aligned with business needs, and deliver a consistent user experience. Key Responsibilities Configure and maintain Microsoft Dynamics 365 applications, including Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations modules. Convert business requirements and operational processes into effective system configurations, workflows, automation … releases under the guidance of the platform owner. Skills and Experience Essential: Demonstrable experience configuring Microsoft Dynamics 365 applications, including areas such as Sales, Customer Service, Field Service, Finance, and Operations. Strong understanding of business processes across CRM, ERP, and operational environments. Experience translating business requirements into ...

configured effectively, remain aligned with business needs, and deliver a consistent user experience. Key Responsibilities Configure and maintain Microsoft Dynamics 365 applications, including Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations modules. Convert business requirements and operational processes into effective system configurations, workflows, automation … releases under the guidance of the platform owner. Skills and Experience Essential: Demonstrable experience configuring Microsoft Dynamics 365 applications, including areas such as Sales, Customer Service, Field Service, Finance, and Operations. Strong understanding of business processes across CRM, ERP, and operational environments. Experience translating business requirements into ...

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...

Operations Executive The Sales Operations Executive is responsible for supporting the sales and operations functions through efficient management of quotations, orders, renewals, vendor relationships, customer communications, export administration and operational processes. The role acts as a central coordination point between customers, account managers, vendors, distributors, logistics providers and internal … teams to ensure exceptional customer service and operational excellence. The Sales Operations Executive will support the full customer lifecycle, from quotation and procurement through to delivery, renewals, licensing and returns management. The role requires strong organisational skills, attention to detail, commercial awareness and the ability to manage ...

business stakeholders and developers to translate business requirements into scalable Dynamics 365 configurations. Key Responsibilities Configure and maintain Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Finance & Operations Translate business requirements into system configurations, workflows and automated processes Create and maintain forms, views, dashboards … solutions Support User Acceptance Testing (UAT), assess configuration impacts and prepare changes for release Skills & Experience Proven experience configuring Microsoft Dynamics 365, including Sales, Customer Service, Field Service or Finance & Operations Strong understanding of CRM, ERP and business process optimisation Experience configuring Power Automate, Power Apps ...

Service Desk Team Leader A Service Desk Team Leader is required to manage IT support tickets, SLAs, engineers and client communication within a fast-paced technology consultancy. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk … Team Leader, IT Support Team Leader, Helpdesk Team Leader, Technical Support Team Leader, IT Helpdesk Team Leader, IT Helpdesk Manager, Service Desk Supervisor, IT Support Supervisor, Help Desk Manager, Service Desk Coordinator, Helpdesk Supervisor, Service Desk Manager SALARY: £45,000 to £50,000 per annum + Benefits ...

major installers/system integrators and, where possible, end users Building product and brand awareness with consultants and specifiers on active projects Expanding the customer database Candidate Profile Experience and technical background Proven external sales experience in electrical wholesale or data networks, ideally selling to installers and engaging with … building Excellent verbal and written communication skills, with a confident and professional telephone manner. A natural networker who builds strong relationships and delivers exceptional service across a diverse customer base. Personal attributes Positive, hard-working and calm under pressure. Dynamic, personable, and motivated by achievement and success. Commercial ...

first-class support for enterprise software used by organisations worldwide. This is an excellent opportunity for someone with a passion for networking, infrastructure and customer service to develop their technical expertise within a collaborative environment. About the Role Working alongside Engineering, Development and Customer Success teams … infrastructure management while helping customers maximise the value of our software. Key Responsibilities Provide technical support for enterprise software applications. Diagnose, troubleshoot and resolve customer issues within agreed service levels. Record, prioritise and manage support requests through the service management platform. Escalate complex technical issues to Engineering ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

customisations, integrations and automation that drive business efficiency and digital transformation. Key Responsibilities Design, develop and deploy custom solutions across Microsoft Dynamics 365, including Customer Service, Sales, Finance & Operations and Field Service Develop custom plugins, workflows, Power Automate flows and Power Apps to extend platform functionality Customise … software development lifecycle, including solution design, development, testing, code reviews and deployments Skills & Experience Proven experience developing solutions within Microsoft Dynamics 365, including CE, Customer Service, Sales, Field Service or Finance & Operations Strong development skills in C#, JavaScript, TypeScript, Power Apps, Power Automate and Dynamics 365 plugin ...

Commercial Support Specialist at euNetworks, supporting the needs of the worlds biggest profile brands, you will be a critical player in our customer facing teams supporting the growth of our business. You will seek to deliver the highest levels of customer experience resulting in revenue growth with your … assigned clients. As part of the sales division, you will serve as the central point of contact for all customer related queries supporting the quote-through-contract lifecycle and work collaboratively across all business functions to deliver proposals, resolve customer issues, remove obstacles, and deliver an exceptional customer ...