1 to 25 of 47 Remote/Hybrid Customer Service Jobs in London

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily those … based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

Customer Service Remote working |6 Months Contract £12 to £16 per hour Monday to Friday 9am to 5pm *must be able to speak Welsh* A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to backoffice tasks. … will play a key role within the organisation and solve problems following the correct protocol and guidelines Essential Skills Prior experience in a customer service role Must be able to speak to stakeholders at all levels in Welsh Back office experience Monday to Friday 9am to 5pm | remote ...

Customer Service Specialist £28,000 – £31,000 + 10% Bonus Hybrid | Award-Winning Tech Insurance Brand | Central London HQ Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout … ambitious Customer Service Advisors ready to join a high-performing team. If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot. The Role: You’ll be the voice of the brand ...

growing UK Commercial team. This is a super exciting opportunity to be part of a fast-scaling business that blends innovative software with exceptional customer service to transform how companies plan and manage meetings and events. Partnering with many of the world's best-known brands, they support … proactively reach out to new prospects to build a healthy sales pipeline Engage decision-makers through phone calls, email outreach and social channels Understand customer needs and effectively communicate how the company's solutions can help Work closely with the BDMs to schedule high-quality meetings and hand over ...

Role As the Lead Solution Architect, you will be responsible for defining, shaping, and owning the architecture for solutions built across Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service) , and Power Platform . You’ll also be instrumental in designing integrations with Microsoft ...

Service Desk Analyst Location: London (Hybrid Working 50%) A leading international professional services firm is seeking an IT Service Desk Analyst to join its London-based IT team. This is an excellent opportunity for someone who enjoys being the first point of contact for technology support … fast-paced, high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide ...

FIELD SERVICE ENGINEER City of London c£42k + generous benefits Our client is a market leader in the Security Systems Integration sector, with almost 50 years' experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. They … seeking to recruit and experienced Field Service Engineer to complement their established and successful team, tasked with dealing with daily fault requests, PPM duties and out of hours reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks ...

FIELD SERVICE ENGINEER City of London c£42k + generous benefits Our client is a market leader in the Security Systems Integration sector, with almost 50 years' experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. They … seeking to recruit and experienced Field Service Engineer to complement their established and successful team, tasked with dealing with daily fault requests, PPM duties and out of hours reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks ...

Role OverviewWe’re looking for a Service Design Lead to help shape and refine Nest’s end-to-end services and digital experience. You’ll apply human-centred design and strategic thinking to bring clarity to complex journeys across multiple channels, ensuring they feel coherent, inclusive and grounded … real customer insight.You’ll work closely with product, design, technology and proposition teams to embed evidence-based design and customer-led thinking into how we define, design and deliver solutions. If you’re motivated by meaningful purpose, passionate about human-centred design thinking and shaping future-focused ...

based in London; due to continued growth and expansion they are looking to recruit an IT Support Engineer, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service portal. Communicating with their customers in a professional, supportive, and positive manner. Main Duties and Responsibilities include: Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue in the wider ...

ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking ...

Senior 3rd Line IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They … professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join our growing technical team. This pivotal role involves: Acting ...

office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments.The successful candidate will act as an escalation … point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will also assist in mentoring and supporting more ...

+ Benefits About the Role We are looking for a ServiceNow Platform Developer to join our clients team delivering modern, scalable ServiceNow solutions across Customer, Technology, and Employee Experience platforms. You'll work closely with senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency … user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement ...

+ Benefits About the Role We are looking for a ServiceNow Platform Developer to join our clients team delivering modern, scalable ServiceNow solutions across Customer, Technology, and Employee Experience platforms. You'll work closely with senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency … user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement ...

with governance frameworks Skills & Experience Required Extensive hands-on experience developing solutions across the Microsoft Power Platform Strong experience with Dynamics 365 CE (Field Service, Sales, Marketing, Customer Service) Experience with Dataverse, model-driven apps, plugins, and custom development Strong Azure integration experience (Logic Apps, Functions, Service ...

Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed … collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: - Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents - Answer service desk calls and log tickets on their ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … Superdrug feeling. Are you an experienced IT professional who is excited about providing outstanding support for Finance Systems? Are you passionate about delivering great customer service? Have supported a multicounty implementation of Oracle eBusiness Suite R12? Are you an experienced Oracle R12 technical expert, with a history ...

cross-functional collaboration skills. Analytical thinker with a strong attention to detail. Organized and proactive, with the ability to manage multiple priorities effectively. Customer-service mindset with a focus on supporting store and business users. Equals One is an advertising and recruitment agency working on behalf ...

cross-functional collaboration skills. Analytical thinker with a strong attention to detail. Organized and proactive, with the ability to manage multiple priorities effectively. Customer-service mindset with a focus on supporting store and business users. Equals One is an advertising and recruitment agency working on behalf ...

similar role (3-5 years experience) In-depth knowledge of hardware and software Up-to-date knowledge of IT and software trends Strong customer service ethos Excellent communication skills The ability to quickly establish good working relationships with clients The ability to work to deadlines and under pressure ...

engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across … site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail ...

organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Customer Engagement Manager Locations : London | Hybrid Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration … role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client’s business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer ...

Power Platform capability Experience working with Dataverse, including environments, security roles, and data models Functional knowledge of Dynamics 365 modules such as Customer Service, Sales, Marketing, and Field Service Good understanding of Dataverse plugins and Azure components Experience working within Agile and DevOps delivery environments ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse experience ...