101 to 119 of 119 Customer Service Jobs in London with Remote Work Options

technical solutions (proposed and delivered) meet their needs. You will also assist in developing and maintaining the Azure multi-tenant management tooling across our customer base. Responsibilities Technical Delivery Provide expert guidance on cloud Azure transformation and management, including PowerShell, Entra ID, Azure DevOps and Azure SQL, developing and … relationships with key suppliers. Ensure timely completion of timesheets for accurate project billing and reporting. Support DA in the development of junior staff (e.g. service desk engineers) lead by example, coach and share knowledge, ensuring we continue to foster an inclusive working environment. Internal stakeholder collaboration Provide technical leadership … team and Project Managers to deliver projects. Perform peer reviews of the team s pre-sales designs and recommendations. Support the sales team in customer meetings as part of presales engagements when required. Contribute to post-project lessons learned meetings chaired by the Project Managers. Work with the Service more »

and Technology (DDaT) team. As part of our technology strategy, we have invested in a number of modern technologies including Microsoft Dynamics 365 for customer services and operations, a suite of enterprise applications, Microsoft M365 for our modern workplace technologies, Microsoft Azure, a large Fortinet SD-WAN and we … our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a number … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

SharePoint Developer to deliver a robust SharePoint Online platform and act as the Subject Matter Expert (SME) for the Microsoft Collaboration ecosystem, especially within Customer Services and business processes. This great opportunity to join a large and established IT Function who continue their transformation and digital journey. In this … Qualifications: Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint/M365 Administrator. Strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and patch management. Excellent communication and more »

Tier 2 and sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected to coordinate and facilitate clients' other international instructions together with the wider team. The Role: The successful candidate will … in respect of key metrics. The Person: * Previous experience of UK corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services skills * A bachelor degree, or equivalent * Excellent time management and prioritisation skills - able to multi-task in a fast paced environment. * Strong communication … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

Manager will support the Senior Cyber Security Manager by conducting assurance activities and being the primary point of contact for suppliers delivering our retail customer services including the IT capability. As a Cyber Security Manager, your main responsibilities will be: Proactively identify, escalate, monitor and manage security risks associated …/IPS. Cloud Security - IaaS, PaaS & SaaS. Knowledgeable in key IAM concepts (Lifecycle and governance, Role Based access control, user provisioning, workflow and self-service management, password management, audit and compliance, single sign on) If this role sounds like something that you would be interested in, please click the more »

manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. We aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most … modern. We are committed to providing the best service to our customers through the creation of award-winning digital services, supported by the latest in cloud and AI technology. When working at RoSwe support our colleagues by offering a range of modern work policies and workspaces, as well as … review and approval of changes submitted within the team. Ensuring the services, you are responsible for, remain fit for purpose in line with our customer expectations. Act as lead technical co-ordinator for major incidents for services in your remit. Develop lasting beneficial work relationships with major stakeholders and more »

completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle from … applications environment with a focus on supporting and configuring Revs and Bens systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance … service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to enhance functionality and performance. Work closely with key business areas to understand evolving requirements and more »

We partner with leading brands such as John Lewis, AO, Argos and DEKO. Over 5 million UK customers are supported by our award-winning customer service. At NewDay, we value all types of diversity. We re an equal opportunity employer and believe that our differences create a vibrant, authentic … services (AWS, Azure) such as app services, azure functions, cosmos DB, Traffic Managers, Load Balancers and DevOps concepts (containerization, pipelines), SQL tuning, PowerShell, Micro-service architecture Personal Attributes: Have a passion and strong focus for delivering Quality products in automated fashion Strong problem-solving skills and ability to follow … through completion Love collaborating to deliver outcomes, putting the customer/user first Be willing to grow, learn and lead by example Ability to handle ambiguity Brings external perspectives to the team Where next? In the NewDay Tech team, you ll join an Expert or Leader career pathway. This more »

Revs and Bens systems (ideally Civica OPENRevenues or Mosaic) Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services Experience of working within system analysis and design with proven experience of providing recommendations and more »

Hybrid Working Negotiable £30,000 - £35,000 per annum North West London 25 days annual leave + Bank Holidays + Pension and Death in Service Monday Friday: 9.30am-5.30pm The Company: We are looking to recruit an experienced Asset Co-ordinator with experience of working within the Audio-Visual … Asset Co-ordinator sits within the Asset Coordination team who are an important and integral part of live production helping to provide a quality service to our wide range of clients. The Asset Coordinator is responsible for tracking our wide range of assets within the UK and ensuring they … are in the correct locations as required. The role provides invaluable support ensuring that the operation delivers an exceptional service to its customers. The role requires the incumbent to work flexibly, in a developing environment Key duties include: Responsible for overseeing the Audio departments inventory. Ensuring all technical equipment more »

chance to make an impact. What You'll Do: Manage relationships with large advice firms, advicetechs, and established fintechs. Drive long-term growth plans, service reviews, and governance. Collaborate with customer success and growth teams to deliver exceptional experiences. Develop strategic account plans, deeply understanding clients' business models … and goals. Be the voice of the customer, identifying product and technology gaps. Implement governance frameworks and provide thematic analysis for superior customer service. Partner with clients to migrate business books and discover new growth opportunities. What We're Looking For: Strong experience in fintech, wealth management, financial … governance frameworks. Understanding of APIs is a plus. Benefits: Generous holiday allowance, including your birthday off. Paid leave for dependents and volunteering. Length of service awards and paid sabbaticals. Flexible hybrid working (minimum one day per week). Employer pension contributions, life assurance, and private medical insurance. Enhanced parental more »

and Frameworks Who are we looking for? Are you a passionate, experienced cyber security expert with a track record of delivery excellence, and driving customer value? Do you thrive on managing a wide range of cyber security projects, across a variety of frameworks including PCI DSS, NIST and ISO … be at the forefront of driving company growth? Bridewell has seen extensive growth over the past few years and continues to grow across all service lines. We are currently looking for cyber security professionals who have extensive experience in leading and delivering PCI DSS engagements, whilst also having experience … the development of Bridewell security methodologies. What we're looking for You'll have experience of: Leading PCI DSS engagements across both merchant and service provider environments including assessment and non-assessment delivery. Conducting PCI DSS v4 assessments and documenting associated RoC and AoC materials. Designing and supporting clients more »

industry knowledge and experience to deliver performance across a wide range of services for some of the world's most established gambling brands. Our Customer First philosophy is the force behind our award-winning culture. Based all around the world, we work as close extensions of our clients teams … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: The Compliance officer fulfilling this role will be responsible for maintaining the regulatory license obligations for the Danish Gambling Authority (DGA … reviews Review, update and design effective processes and policies Controlling the end to end management of created tasks Oversee the end-end process for customer claims and legal disputes Advising on the compliance requirements for the license, including awareness of Technical and Marketing requirements, and applicable laws which might more »

about bringing a product mindset to develop quality internally focused Salesforce solutions. You?ll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. We have … Technology Portfolio. What you'll need to succeed You ? have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be … adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries more »

no two days will be the same. You will get involved with every aspect of Networking be that complex projects, support, pre-sales and service delivery or helping out with Architecture , a brilliant opportunity for any passionate engineer. You will be working on a multitude of projects with the … latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rd line support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying and network concepts and putting into practice more »

very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports … rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. The Role: The Games Manager will be part of the centralised more »

so we can deliver digital services at scale. This is an exciting opportunity for a design leader with a passion for simple and accessible service design. Clarion Housing Group is a business for social purpose and our mission is to provide homes for those who need them most. Our … and create artifacts that help stakeholders visualise problems. * Create prototypes and mock-ups to rally teams around early-stage concepts. * Design intuitive multi-channel service experiences for customers and staff. * Champion simple and accessible service experiences that work for everyone. * Work collaboratively with Product and Engineering teams in … ll use 'just enough research' to get to the right answer, and you'll relish the intricacies and data flows involved in multi-channel customer services. If this sounds like you, then we want to hear from you! With hybrid working and flexible working arrangements this could be the more »