101 to 125 of 401 Customer Service Jobs in London

My client is looking for a positive and energy driven individual to work within their Operations Department. My client enjoys delivering customer service excellence when they bring the kind of WOW experience to their customers. The Job role involves managing structured cabling projects in Data Centres in the … maximise client potential. Ensuring central work schedule is up to date and on track. Monitor, control, and manage in-house project operations to meet customer expectations and timelines. Liaise between departments to ensure the smooth operations delivery. Effectively and accurately communicate relevant project information to the project teams. Track more »

linear editing workflows is a must. The Edit Assistant will support the Edit Assistant Supervisor and the Editors in providing a high level of customer service to all clients and across all workflows. The Edit Assistant will be required to highlight any client needs, edit sessions, workflow challenges more »

installations teams, liaising with site personnel to ensure all works are coordinated whilst managing all documentation. You will also provide consistently high levels of customer service, this being a vital part of the role, and achieved by working diligently to accurately interpret and deliver our customers needs. By more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »

fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence. An opportunity has arisen for a Service Desk Manager to join the team in our London office, providing unparalleled service excellence to our clients across the UK and internationally. This … role would require you to: Provide day-to-day supervision and leadership to the Service Desk team. This individual will be an escalation point for client support and will be a model for customer service excellence for his or her team. Work alongside the Director of Operations … to drive improvements in the measurement and analysis of service levels and performance to ensure a consistently high and ever evolving quality of service. In conjunction with the Director of Operations, he or she will also lead ongoing staff technical development including training and adoption of systems and practices more »

controlling & monitoring standards and controls. Strong risk awareness on identification, mitigation and control. Extensive track-record of leading multi-disciplined teams to deliver exceptional customer service and value. Proven ability to deliver change globally across matrix-based organizations Strong Influential communication and interpersonal skills, able to operate well more »

products, providing workshops and running training sessions with customers to support the commercial teams with demos and pre-sales activity. You'll build strong customer relationships, to understand their specific requirements, handle support queries related to algo trading coding and manage feature requests. This is a varied role with … enjoy a range of facilities including large kitchen, café and all the latest kit to work on.About you:You are tech savvy with strong customer service/client facing skillsYou have strong Python coding skillsYou have experience of working in a Commodities trading environment (will consider other asset more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Media s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »

and translating these into functional specifications for your developer colleagues. Specifically, you ll be delivering a portfolio of global Dynamics CRM solutions across the Customer Service and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You ll require the following skills and experience: Extensive requirements capturing …/technical business analysis experience Subject matter expertise in D365 CRM Customer Service and Sales Enterprise modules Outstanding stakeholder engagement skills with both technical and business stakeholders Very strong documentation skills particularly regarding functional requirements Experience with CRM systems integration, data migration and testing methodologies Experience deploying D365 … to Peppermint or other solution layers highly beneficial Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k bonus benefits. London & 70% remote. 24 month fixed term more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »

in technologies such as Unity, WebGL, Three.js, and Flask. Coding skills in JS, Rust, Python, C#. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Expert ability to work independently and manage one s time. Expert mentoring skills necessary to provide support and constructive more »

their financial goals by providing expert guidance and solutions to optimise their cloud infrastructure costs. This role will be the technical face of our service to the customer and will be responsible for identifying and implementing cutting-edge technologies and best practices, this includes cost optimisation, budget management … Contract Length: 6 Months Day Rate: Market Day Rate - Inside IR35 Key skills & Responsibilities Be a thought leader/evangelist for Cloud FinOps, driving customer platform modernisation & optimization through cost optimisation, budget management, financial reporting, compliance with financial regulations and policies, and monitoring and reporting on cloud infrastructure costs … and usage. Meet and collaborate with customer to understand their cloud infrastructure costs, usage patterns and priorities, providing recommendations and solutions that will help optimise costs, reduce waste, and increase efficiency. Build meaningful and lasting relationships with senior stakeholders within our partner community in the Cloud FinOps space. Multiple more »

The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the teams missions is to provide a service for airlines to modify/upgrade the in-service products … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers (‘Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: • We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »

skilled and motivated surveyor to join our Building Compliance Team at emh. As a surveyor with emh, you will deliver a positive and engaged customer experience, which is compliant with statutory and regulatory bodies requirements. You will be involved in compliance and property related inspections including but not limited … with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to more »

research experience in a large law firm or corporate library and be knowledgeable about business and legal research resources. You should possess a strong customer service orientation, the ability to work independently as well as part of a firm-wide research team and must have excellent written and more »

Location: Farringdon - This role is also eligible for hybrid working MTVH are currently recruiting for a 2nd Line Engineer to join our busy Service Desk, helping to ensure that the team meet our users expectations in providing support. The key responsibilities are: To provide end user 2ndline Technical support … in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI?s and to be an active escalation point for 1st line engineers.. Other duties include: With the Service Desk Manager and the ICT Infrastructure Team, ensure the delivery of day to day … act as the 2nd line escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users. Front-end support includes thin clients, PCs, laptops, smart phones and tablets; VOIP more »

issue tickets promptly and efficiently, striving for a high level of first-time fixes. Serve as an escalation point for 1st and 2nd Line Service Desk Engineers, providing support and technical assistance to resolve staff queries. Respond effectively to technical issues, either resolving them or escalating as needed. Prioritize … meet SLAs, while mentoring and guiding junior engineers to do the same. Independently manage projects from scoping to implementation and sign off. Log all service tickets received via telephone, email, and service portal, and handle them throughout the ticket stages. Maintain the appropriate documentation within the IT department. … Adhere to company values, policies, procedures, and standards. Demonstrate excellent problem-solving and customer service skills. Possess a good understanding of a service management environment (ITIL). Collaborate effectively as a team player across all levels. Be a customer-focused individual with strong communication skills. REQUIREMENTS more »

Workplace Experience Host About The Role: A highly self-motivated and passionate customer service team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as … ability to proactively resolve queries and issues will be the cornerstone to your success in this role. Key Responsibilities Responsible for and manage the Customer Experience services within reception and workplace and how it impacts all Client employees and visitors Answering and directing incoming switchboard calls with a friendly … when needed covering Facilities Admin and CAFM System Liaising with the team and other key stakeholders. Own your operational space to ensure a fantastic Service Journey for customers within your location Support the look and feel of the welcome area from a housekeeping, cleaning perspective both internally and externally more »

to mobility; Developing client proposals and presentations; Leading/participating in client meetings to enhance relationships; Evaluating the efficiency of operational processes, procedure and service strategies and developing when necessary; Ensuring quality customer service; Monitoring client survey results and determining client needs; The Person: The successful candidate more »

Spitfire was founded in 1988 in London; the company is an award-winning Internet and Telephony Service provider specialising in providing Telecoms and IP Engineering Solutions to a range of small and medium sized businesses across the UK. Spitfire is an owner-managed business with its own core network … with a £23m turnover, over 5,000 business customers, and 100 members of staff. We are currently seeking a Support Technician to join our Customer Support Team. This is an excellentopportunity for someone who loves problem solving and customer service, and is keen to learn and develop … employment The opportunity after a successful probation period to work from home up to 50% of the week Access to our Employee Wellbeing assistance service There is a gym next door Our support team is primarily made up of graduates who have developed their careers with Spitfire, and whilst more »

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities more »

project management experience with strong organizational and time management capabilities Highly productive with the ability to adapt to shifting deadlines Commitment to providing excellent customer service Eagerness to continuously learn and improve technical skills Any experience with AWS, CI/CD pipelines, Kubernetes, Docker, RabbitMQ would be helpful more »

goals, but also that I can give them a place where they can achieve theirs.” - MICHAEL KORS - We have an exciting opportunity for a Customer Service Manager (mat cover 12 months) Department overview: Digital commerce is critical to the future success of Michael Kors. The brand is committed … to delivering a best in class Customer Experience that underpins global revenues of €0.5bn from digital channels over the next few years. Central to that growth is the Digital & Consumer Operation team located in London (UK). Established in 2016 the department has undergone rapid expansion as it strives … to drive a programme of Customer Experience improvements and Digital Communication enhancements alongside aggressive revenue aspirations. What You’ll Do: As a manager within the Digital & Consumer department, you will use your proven experience to lead and motivate customer obsessed teams within both our internal EMEA organization and more »

Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French … speaking clients through various channels such as phone, email, and live chat. Responsibilities: Answer customer inquiries in French promptly and professionally Resolve customer complaints and issues in a timely manner Provide product information and guidance to customers Work collaboratively with other team members to ensure customer satisfaction … Maintain accurate and up-to-date customer records Identify and escalate any issues or trends to management as needed Requirements: Fluency in French (both written and spoken) Strong communication and interpersonal skills Proven customer service experience Ability to multitask and prioritize in a fast-paced environment Knowledge more »

IT Service Desk Analyst - Central London - £35,000 - 1st & 2nd Line Support We are looking for an IT Service Desk Analyst for a leading London-based Law firm client of ours. Our client is very modern in its approach and is looking for an IT Service Desk … Analyst who is happy to provide 1st & 2nd Line support to their London Office. Responsibilities Call Logging Troubleshooting Customer service Technical support for Windows 11, Microsoft Office 365, iManage DMS Issue Prioritization Hardware/Software Installation Skills & Qualifications High level of IT literacy Fully conversant in Office … and Windows 11 Minimum of two years’ experience in a Service Desk environment Microsoft Certified Professional (preferred, not required) ITIL Qualifications (preferred, not required) If the above role sounds of interest, please apply below. more »