Customer Service Jobs in London

26 to 50 of 401 Customer Service Jobs in London

Dynamics CRM Manager

London, United Kingdom
Hybrid / WFH Options
Clarion Housing
join us! With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association … escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the … Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation. Experience of managing and leading a high performing more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Electrician

South Croydon, London, United Kingdom
Future Engineering
will ensure you are fully qualified to do the job. This company has massively grown over the last 5 years due to industry leading customer service. Due to growth they require an Electrical Testing & Inspection engineer to join the team who cover home counties and London. Be rewarded with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Centre Operator

Feltham, London, United Kingdom
Telent Technology Services Ltd
help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »
Employment Type: Permanent
Posted:

Assistant Manager (Logistics)

South West London, London, United Kingdom
Zedify UK
London. About the role: The purpose of the role is to support the Hub Manager in organising the hub day-to-day, ensuring that service standards are maintained, achieving operational efficiency targets, and following policies and Health & Safety procedures. You will be providing an exceptional quality of service … what you can expect to be doing in this role: Personnel: Provide leadership and direction to all staff to ensure they deliver a quality service and remain motivated at all times. Check-in with riders regularly and be a positive face for the organisation. Liaise with the night shift more »
Employment Type: Permanent
Salary: £28,000
Posted:

London STARS, Brand Ambassador, Front of House

Central London, London, United Kingdom
Securitas Security Services
About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customer service alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »
Employment Type: Permanent
Salary: Up to £12.72 per hour
Posted:

Field Service Engineer

South East London, London, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Employment Type: Permanent
Posted:

Curriculum and IQA Lead

North London, London, United Kingdom
Hybrid / WFH Options
Talent Finder
verification processes and mentor new staff Utilise technology to enhance teaching and learning experiences for learners Provide comprehensive staff development and promote a strong customer service ethos Dimensions: Directly influence annual budgets and oversee a team of tutors Ensure consistent achievement of business targets and maintain high standards … delivery and quality assurance What can you expect in return? 23 days' holiday, plus bank holidays, increased to 25 years after 1 year in service, 28 after 5 years Workplace Pension Bupa Cash Plan Scheme Company Socials Remote/Hybrid Working Office closed between Christmas and New Year What more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Product Analyst

Uxbridge, London, United Kingdom
Proactive Appointments Limited
work as part of a product team to deliver large scale projects that will ensure the delivery of a robust, efficient and user-friendly service to their customers across the enterprise and contribute to the product roadmap and backlog. You will be delivering high quality, documented requirements to ensure … and explain complex problems in a clear and succinct way to both technical and non-technical audiences Ability to ensure focus on outcomes and customer experience over roles and responsibilities, acting as a role model to inspire others Due to the volume of applications received for positions, it will more »
Employment Type: Permanent
Salary: £45,000
Posted:

Sport and Youth Programme Delivery Lead

West London, London, United Kingdom
Talent Finder
Training: University degree or relevant professional qualification in youth work, community development, or sports management Intermediate proficiency in MS Office applications Enhanced Disclosure Barring Service (DBS) check Level 1 qualification in Football (Level 2 desirable) Experience: Minimum 2 years' experience in leading community sports facilities or funded programmes Proven … track record of working with diverse groups, including disadvantaged individuals Strong organisational skills and experience in budget management Experience in event planning and customer service Knowledge: Sound understanding of business operations and target-setting processes Familiarity with Health and Safety legislation and sports governing bodies Knowledge of project more »
Employment Type: Permanent
Salary: £30,000
Posted:

Learning Systems & Engagement Specialist

London, United Kingdom
La Fosse Associates Ltd
curiosity to create, troubleshoot and execute independently Takes initiative in providing technical support to leaners/users Executes and provides a high level of customer service Basic understand of L&D practices Marketing/Comms Creative Thinking Responsibilities Lead on UA testing, pilot launch, go live launch and more »
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Manager

South East London, London, United Kingdom
Pertemps London
a rapidly growing company that are experts in the Passive Fire Protection and Fire Stoppingindustry who pride themselves on delivering the highest standards of service, technical skills, and innovative spirit. This is your chance to join a company that endeavours to provide staff with new and exciting opportunities to … to detail Adaptability: Ability to handle changing demands in a growing company Project Management: Skilled in planning, prioritising, meeting deadlines, troubleshooting, and evaluating efforts Customer Service: Excellent customer service skills to expand the client base Strategic Thinking: Strong strategic and negotiation abilities Industry Awareness: Understanding of more »
Employment Type: Permanent
Salary: £60,000
Posted:

Lead UX / UI Designer

London, United Kingdom
Hybrid / WFH Options
Clarion Housing
so we can deliver digital services at scale. This is an exciting opportunity for a design leader with a passion for simple and accessible service design. Clarion Housing Group is a business for social purpose and our mission is to provide homes for those who need them most. Our … and create artifacts that help stakeholders visualise problems. * Create prototypes and mock-ups to rally teams around early-stage concepts. * Design intuitive multi-channel service experiences for customers and staff. * Champion simple and accessible service experiences that work for everyone. * Work collaboratively with Product and Engineering teams in … ll use 'just enough research' to get to the right answer, and you'll relish the intricacies and data flows involved in multi-channel customer services. If this sounds like you, then we want to hear from you! With hybrid working and flexible working arrangements this could be the more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Mobile HVAC Engineer

London, United Kingdom
Invictus Recruitment
or Air Conditioning to join our dynamic team. The successful candidate will be responsible for carrying out a range of mechanical and HVAC maintenance, service, and repair tasks. Key Responsibilities: Perform planned preventative maintenance (PPM) and reactive maintenance tasks. Service and repair HVAC systems to ensure optimal performance. … and mechanical maintenance. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Good communication and customer service skills. Benefits: Competitive salary of £48,000 per annum. Vehicle and fuel provided Opportunity to work with a leading facilities management company. more »
Employment Type: Permanent
Salary: £45,000
Posted:

Property FM & Asset Mgr

London, United Kingdom
Hybrid / WFH Options
Pertemps London
across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor … work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability … developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. more »
Employment Type: Permanent
Salary: £60,000
Posted:

Senior Online Merchandiser

London, United Kingdom
TRP Recruitment
The successful applicant will have previous experience in trading and merchandising online. Main responsibilities will include: Work alongside the merchandising team Work alongside online customer services Responsible for assisting the co.uk and .com sites using multiple platforms. Ownership of web KPI- Gross/Net sales, Conversion, AOV, UPT. Responsible … for content, product and stock accuracy on the web. Support day to day online merch entailing customer journey, landing page and checkout Take initiatives on developing a seamless user experience on the website. Ownership of online merchandising Assist in producing weekly trade reports. Work alongside the online executives to more »
Employment Type: Permanent
Salary: £35,000
Posted:

Field Service Engineer

London, United Kingdom
Virgin Media O2
W4, W5, W6, W7, W13, W14, UB1, UB2, UB4, UB5, UB6, HA0, HA1, HA2, HA3, HA5, HA7, HA9, TW8 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance , plus … overtime (on average£4,700) and performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
Posted:

Relief Multi-Site Engineer

Central London, London, United Kingdom
Apogee Corporation**
As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »
Employment Type: Permanent
Posted:

Regional Service Engineer

Uxbridge, London, United Kingdom
Nationwide Platforms
Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto … finding. Have the ability to prioritise tasks and work well under pressure. Good interpersonal skills and a good understanding of the importance of excellent customer service. Strong organisational, time management and good commercial awareness. Be computer literate. Be flexible with travel and occasional overnight stays, as this is a more »
Employment Type: Permanent
Posted:

Field Service Engineer

Uxbridge, London, United Kingdom
Shannon White Ltd
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Uxbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Uxbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
Employment Type: Permanent
Salary: £32,000
Posted:

Cyclotron Engineer

Northwood, London, United Kingdom
Siemens Healthineers
are met Perform manufacture of radioisotopes according to MarketingAuthorisationsand/or Specials license Be on call during the night for manufacturing issues according to customer demands and business needs Perform Cyclotron maintenance and checks Perform maintenance and checks of chemistry modules Troubleshoot cyclotron production failures to reduce/eliminate … downtime and achieve continued maximum delivery of product Perform Plant room maintenance and checks Service spare parts, maintain spares inventory and perform/arrange instrument calibrations Work with other PETNET Cyclotron Engineers and Operators to ensure alignment of operational processes and back up capabilities across all PETNET sites To … Experience in electrical, mechanical engineering, physics, medical equipment services Experience in maintenance and troubleshooting of cyclotron system High degree of flexibility and commitment to customer service pertaining to maintenance of cyclotron Strong analytical and troubleshooting skills Ensuring risks from work activities are properly controlled according to Health and more »
Employment Type: Permanent
Posted:

Crane Engineer Lloyds British

Erith, Kent, South East, United Kingdom
Lloyds British
systems to Industry for over 200 years. Founded in 1812 we have built a market-leading brand and reputation based on excellence, expertise, and customer peace of mind. In December 2016 Lloyds British was acquired by Speedy, which has seen our client base grow more than we could have … sector for both our clients and our employees. Our highly skilled and qualified Inspection and Maintenance Engineers provide a reliable, responsive and first-class service across the UK, ensuring lifting equipment is safe to use and your legal obligations are fully met. Do you have an ability for solving … make safety your number one priority, then you're just the person we'd like to meet. You will be required to conduct routine service inspections to overhead cranes and hoists and to understand LOLER and PUWER. You will be required to consult with your customers afterwards ensuring that more »
Employment Type: Permanent
Posted:

Multi trade operative - Westminster

South West London, London, United Kingdom
Howells Solutions Ltd
housing properties. Your responsibilities will include: Conducting repairs and maintenance tasks in various trades, including plumbing, carpentry, painting, and general building maintenance. Responding to service requests in a timely and efficient manner. Ensuring all work is completed to high-quality standards and in compliance with relevant regulations. Collaborating with … other team members and contractors to achieve project goals. Providing excellent customer service to residents and addressing their concerns with professionalism. Qualifications: Proven experience as a Multi Trader in a social housing or similar environment. Relevant trade qualifications in plumbing, carpentry, or another related field. Knowledge of health … painting, and general maintenance skills. Ability to work independently and as part of a team. Time management skills to prioritize tasks and meet deadlines. Customer-focused approach with good communication skills. If you are interested please call Sommer on 07502 427533 . more »
Employment Type: Permanent
Salary: £35,000
Posted:

Trainee AV Technician

Uxbridge, London, United Kingdom
Encore
once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »
Employment Type: Permanent
Salary: £24,000
Posted:

Technical Services Rep

Hounslow, London, United Kingdom
Panasonic Avionics
provide on-site technical support of Panasonic IFE/GCS (In-Flight Entertainment/Global Communication Services) products installed or being progressively installed on customer aircraft in Beirut, Lebanon. The role holder will collect, synthesize, and report on system performance metrics internally and externally and develop/maintain an … guidance to maintenance staff on all aspects of IFE/GCS installation and maintenance activities. Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for resolution of systemic issues. Execute tasks generated by the Panasonic Ticketing system assigned to the TSR (Technical … Service Rep), resolving interpretation differences. Monitors and supports tasks generated by the Panasonic Ticketing system and assigned to the station. Coordinate new system introductions and new customer entry into service technical requirements. Perform root cause analysis and troubleshooting, utilizing a full understanding of cross-functional departmental process more »
Employment Type: Permanent
Posted:

Onsite Backfill Engineer

City of London, London, United Kingdom
Apogee Corporation**
As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »
Employment Type: Permanent
Posted:
Customer Service
London
10th Percentile
£26,250
25th Percentile
£31,750
Median
£43,000
75th Percentile
£66,000
90th Percentile
£83,750