76 to 100 of 401 Customer Service Jobs in London

Alexander Steele Continue to work with an Award Winning food manufacturer that supply a vast range of premium products in to food service and UK retailers. Due to continuous growth and product demand, the business is looking to appoint a Site Production Manager at their high care facility in … production facility. Duties and Responsibilities: To ensure defined production standards are met Manager motivate and lead the team to deliver the production plan Ensure customer service levels & KPI s are consistently achieved Ensure all hazards are identified, the risks assessed and all control measures implement and maintained Contribute … quality issues, ensuring all investigation are thorough and appropriate action is taken and recorded with preventative measures in place Maintaining compliance against internal and customer audit requirements Maintain work areas in accordance with world class manufacturing standards of hygiene Control and reduce material wastage usage levels Measure and analyse more »

Senior Service Desk Engineer - London On Site upto £45,000 plus bonus One of the largest global broking firms in London is hiring a Senior Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside infrastructure and … the team through leading by example. This is a second/third line position where you will be expected to bridge the gap between service desk and infrastructure. We are looking for someone very proactive who wants to make things better with a focus on continual improvement. You will … Directory, Teams, AV equipment, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services skills and work with the highest level of stakeholders. We are more »

available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage … end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and 3rd parties) Understand the level of service and availability associated with each system (SLA s) and strive to achieve this Ensure releases and changes are adequately managed, are correctly documented and … have a sufficient roll back plan. Develop production support infrastructure, processes and procedures to improve the quality of service Clearly understand levels of support and boundaries of support for new software from delivery projects, ensuring projects provide adequate handover Develop and maintain clear documentation explaining how to resolve key more »

industry knowledge and experience to deliver performance across a wide range of services for some of the world's most established gambling brands. Our Customer First philosophy is the force behind our award-winning culture. Based all around the world, we work as close extensions of our clients teams … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: The Compliance officer fulfilling this role will be responsible for maintaining the regulatory license obligations for the Danish Gambling Authority (DGA … reviews Review, update and design effective processes and policies Controlling the end to end management of created tasks Oversee the end-end process for customer claims and legal disputes Advising on the compliance requirements for the license, including awareness of Technical and Marketing requirements, and applicable laws which might more »

Summary of role You will oversee the installation and commissioning of fire detection systems for our clients, delivering a high-quality service to our customers. You will be given the unique opportunity to develop your career with us in this newly created role with the potential opportunity to move more »

in their values, global reach, meritocratic culture and strong work ethic. Their success over the years has been built on their guiding principles of customer service, creativity, transparency, integrity, and responsibility. Our client has a flat company structure and encourage collaboration across all seniority levels, teams and locations more »

venues. This is an exciting opportunity for an exceptional, experienced Event Producer to join an established operation with scope to drive and enhance the service at every opportunity. Salary: Up to £60,000 Company Benefits Key Responsibilities The Technical Event Producer will be accountable for event technology support in … provide cost estimates and recommend technical solutions to achieve requirements Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service Document full technical direction, pro-forma and run to show for events managed The Technical Event Producer will undertake full event pre … testing Take ownership of any problems that may arise during live events (including non-technical issues) and escalate to appropriate service providers track to resolution, ensure client is kept fully informed Ensure that incident management process is followed so that faults, failures and equipment maintenance is captured and resolved more »

the ERP system and manage any changes and software add-ons. Measure the performance of existing suppliers through tracking of KPIs, delivery performance and customer service. Maintain and build strong relationships with suppliers and continue to work closely with them to make continuous improvements. Work with the Finance Director more »

opportunity to join a brand new D365 development team as a hands-on Developer building a portfolio of global Dynamics CRM solutions across the Customer Service and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You ll require the following skills and experience: Extensive D365 CRM … hands on development experience (mid level) Extensive experience of D365 CRM Customer Service and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience deploying D365 CRM solutions in global organisations Any exposure to Peppermint or other solution layers … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k bonus benefits. London & 70% remote. 24 month fixed term more »

for Business support including Video calls, screen sharingExperience working with 3rd Party VendorsMust have excellent written and verbal communications skills as well as strong customer service experience thoroughness and strong ownership of workYou will be joining a progressive and exciting company committed to excellence. They offer an excellent more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9 product and service reviews globally we do not like to do things by halves Our mission is … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »

printing coding Deep experience with Analytics [expect a minimum of 4 TAR projects and threading expertise] Above average knowledge of MS office (particularly excel) Customer service orientation Communicating complex concepts in clear concise ways A high-level problem solver Desired skills: Knowledge of SQL and/or Visual more »

channels. You will be working closely with the whole team and implement marketing campaigns for existing products and new launches and also support the customer service teams to maintain a high-level customer journey. The most important part of this role is to drive traffic and bring more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service we think big, and we hire great people. 3200 employees (and growing), 350m/£315m revenue business 10th place in Glassdoor s … end services from project preparation activities, through implementation and configuration, and right through to on-going application support within our Award Winning ASPIRE Managed Service offering. Job Description This role will be part of a successful and growing commercial team focused on Public Sector within the Oracle Enterprise Applications … sales cycle, from lead generation, pre-qualification processes, bid preparation and submission, demonstrations and close. Identifying new opportunities for Enterprise Applications through market knowledge, customer relationship development and by leveraging the Version 1 network, using targeted marketing campaigns, events, and direct calling initiatives. Close collaboration with Version 1 technology more »

weekly update on how the sales pipeline is going. Make sure all sales and campaign info is correctly entered into the CRM. Provide awesome customer service to our clients. About You Ideally, you've worked in an agency in sales or account management, focusing on programmatic. Having existing more »

candidate will be responsible for the deployment of the backend on Client s internal server Experience: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Expert ability to work independently and manage one s time. Expert mentoring skills necessary to provide support and constructive more »

be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Putting a new service in place so that there will also be some external support service for CR to back this person up. Users based in London … a bonus. Demonstrable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions. Strong attention to detail and excellent customer service orientation. Certifications are highly regarded. Ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise information … ideas to stakeholder and display excellent interpersonal skills Creativity : Creativity is needed to help invent new ways of approaching problems and developing innovative applications. Customer-Service : When dealing with clients and other team members, you need good customer service skills to answer questions and fix issues. more »

roadmap, working closely with cross-functional teams to define product requirements, prioritise features, and drive product development initiatives that align with business goals and customer needs Ecommerce Strategy: Develop and execute a strategic roadmap for ecommerce growth, including sales targets, customer acquisition, retention, and optimisation of the online … shopping experience Digital Transformation: Lead the digital transformation initiatives, driving innovation and leveraging technology to enhance business processes, improve operational efficiency, and deliver superior customer experiences Customer Experience (CX): Lead efforts to enhance the online customer experience, ensuring a seamless and user-friendly ecommerce platform that meets … the needs and preferences of our target audience. Implement CX strategies to improve customer satisfaction, loyalty, and retention Analytics and Reporting: Utilise web analytics tools to track key performance metrics, analyse trends, and generate actionable insights to inform decision-making and drive continuous improvement Ecommerce Technology: Evaluate and implement more »

and the competitive landscape. You will lead operational strategic projects in collaboration with the Project Manager and work closely with technical, operations, legal & regulatory, customer care, marketing, and sales teams to drive product success and achieve business objectives. This role requires strong coordination with the local product team to … operations to ensure accurate and efficient product development. Product Roadmap: Develop and maintain a strategic product roadmap that aligns with company objectives and addresses customer requirements, ensuring timely delivery of product milestones. Collaboration and Coordination: Act as the primary liaison between various departments (marketing, sales, customer service, technical teams) to ensure cohesive product development and delivery. Customer Journey: Review end-to-end customer journey stages to ensure the product is fit for go-to-market (GTM) from a technical perspective. Collaborate with the Props Manager to sign off each journey stage for all channels. more »

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »

stories within the industry. They re fast growing (18% last financial year), they offer a wide range of services like strategic research, content and customer service research and much more. They re strong in the B2B space but also work in the B2C area too. Most of their … work is ad hoc research, with clients like Flight Club, Treatwell, BaByliss, Kidney Research UK, University of Brighton, Revolut Projects span from service and proposition development, reputation, and customer satisfaction to brand positioning. You will join a very supportive team and a company with a strong emphasis on … Keywords Research Skills, Market Research, Quantitative Research, Qualitative Research, Mixed Methods Research, Survey Design, Quant and Qual, Data Analysis, Focus Groups, Interviews, Market Insights, Customer Satisfaction, Brand Positioning, B2B Research, Tech Sector Research. more »

desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve issues. Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business … preparation of technical documents and proposals. Skills At least 4 years experience in a similar IT role Excellent verbal and written communication skills. Excellent customer service skills when dealing with users. Ability to work on own initiative a can do attitude with a team player ethic. Attention to more »

or financial services organization is required. Ability to meet tight deadlines in a high-pressure environment while maintaining a professional demeanor and providing exceptional customer service. Technologies/Software Advanced knowledge of the following software applications is required: Microsoft Word, Excel, PowerPoint, Visio, Adobe Acrobat, OmniPage, Nuance Power PDF more »

place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You’ll join a collaborative, inclusive, growing team that is … ExternalYour key responsibilitiesHere, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform.As a Manager, you will play a key role in helping clients achieve more »

My client is looking for a positive and energy driven individual to work within their Operations Department. My client enjoys delivering customer service excellence when they bring the kind of WOW experience to their customers. The Job role involves managing structured cabling projects in Data Centres in the … maximise client potential. Ensuring central work schedule is up to date and on track. Monitor, control, and manage in-house project operations to meet customer expectations and timelines. Liaise between departments to ensure the smooth operations delivery. Effectively and accurately communicate relevant project information to the project teams. Track more »