1 to 2 of 2 Customer Service Advisor Jobs in London with Remote Work Options

experience (CX) industry, where we empower the best experiences for over 750 leading brands worldwide. As a Customer Service Advisor, you will play a pivotal role in ensuring seamless customer interactions and resolving queries across various channels. Please read the information in … more than happy to speak with you. *Responsibilities:* · Communicate effectively with customers through phone, email, live chat, and social media platforms · Provide exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. · Utilize multilingual skills to assist customers in English and Spanish. · Demonstrate phone … etiquette and professionalism in all customer interactions. · Perform data entry tasks accurately to update customer information and resolve tickets promptly. · Upsell products or services to enhance the customer experience. *What we need from you?* * Good communication skills: the ability to clearly and effectively communicate more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C … customers through technical glitches, product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and … troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem more »