Salesforce Administrator
- Hiring Organisation
- Harvey Nash
- Location
- City of London, London, United Kingdom
Article Recommendations, Case Wrap-Up, Case Classification, Copilot Actions). Work with business stakeholders to translate requirements into scalable Salesforce solutions. Maintain platform health, data quality, governance, and documentation (Jira/Confluence). Support training and adoption of AI and automation features. Skills & Experience Essential Strong Service Cloud … experience in complex environments. Expert-level Flow design and troubleshooting. Experience with deployments, devops/change sets, and sandbox management. Strong understanding of Salesforce data models, APIs, Omni-Channel, and case routing. Experience in a senior admin or advanced second-line Salesforce role. Strong stakeholder communication and Agile delivery ...