validation, and prioritization of strategic accounts.Provide recommendations to senior leadership regarding resource allocation, investments, and support for priority accounts.Promote accountability, transparency, and coordinated decision-making across strategic account activities.Capability Building & TrainingDefine and maintain the Global KAM Capability Framework, identifying the skills, behaviours, and mindsets required for account management … decision-making.Analyse performance data to identify trends, best practices, risks, and improvement opportunities.Drive a culture of accountability, continuous improvement, and evidence-based decision-making across the KAM community.Frameworks, Tools & Digital EnablementLead the evaluation, selection, implementation, and optimization of KAM tools and technologies, including CRM platforms, account planning ...