Senior CRM Manager
- Hiring Organisation
- FRP Group
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
development role and does not involve specific line management of IT or development teams . You will work closely with IT, Marketing, the Business, DevOps and third-party suppliers to shape priorities and outcomes. Key responsibilities Own and deliver the CRM strategy and roadmap , ensuring strong engagement and measurable business … across the firm. Monitor adoption, data quality and benefits realisation; identify opportunities for improvement and optimisation. Oversee CRM initiatives and enhancements, working through established DevOps processes with IT and vendors. Ensure CRM data is captured, governed and used in line with GDPR and firm policies . Enable high-quality reporting ...