2 of 2 Remote/Hybrid Dialogflow Jobs in London

frog - Customer Service Transformation Managing Consultant

Hiring Organisation
Capgemini
Location
Greater London, United Kingdom
Employment Type
Full Time
Customer Service and CRM platforms would be ideal but at least an understanding for capabilities that are needed (e.g., Salesforce, Microsoft Dynamics, Google Dialogflow, CCaaS, conversational AI). Successful track record of supporting growth through identifying opportunities, shaping propositions & proposals and responding to bids etc Passion for shaping organisations … would be a bonus if you had: Experience working with at least one of these platform providers –Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow Need to know We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core ...

frog - Director - Customer Experience & Service Transformation (Financial Services)

Hiring Organisation
Capgemini
Location
Greater London, United Kingdom
Employment Type
Full Time
regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry … would be a bonus if you had: Experience working with at least one of these platform providers –Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive ...