projects to improve data quality, reporting processes and the implementation of new tools, working collaboratively with colleagues and stakeholders. Plan, coordinate and deliver qualitative research activities such as focusgroups and interviews, helping to capture and present the experiences and impact of Ambition Institute's work. Maintain accurate documentation, provide administrative support to senior team members, and contribute More ❯
and processes You are building up a picture of your customers/end users - who they are, what they enjoy, what they need and what makes them FANS (focusgroups, segmentation analysis ) You are Data, Data, Data driven! With a passion for asking what are we building and why is it important? You will be creating the Vision More ❯
boundaries to transform these tools into professional social networks, complementing the existing in-person collaboration experience with new online approaches. The Product Manager will also own the Programme Coordinators Group, support Phorums as they define impactful workstream topics, and drive member experience improvements as part of the Net Promoter Score process. Main Responsibilities Develop, own, and deliver the operational … members and potential members have a clear picture of how an investment in BioPhorum will deliver value to them Oversee, facilitate, and refresh, where applicable, the Programme Coordinators User Group, ensuring the group's purpose remains current and relevant. Continue to steer the group so that it drives outcomes for both members and BioPhorum, ensuring it becomes … key feedback loop between members and BioPhorum on member needs, in order to inform product roadmaps and client success. Additionally, with Operations, identify, initiate, and oversee any additional user group activities that add value to members and to our understanding of product needs Own the Net Promoter Score system and processes, capturing ongoing member feedback. Work with the Phorum More ❯