IT Support Apprentice
- Hiring Organisation
- QA
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £22,999 - £23,000 per annum
maintenance, while building hands-on technical experience and contributing to overall operational efficiency and user satisfaction. Responsibilities: Monitor and triage ITMS tickets (FreshService or Freshdesk) Provide first and second line technical support to staff locally and internationally Escalate issues appropriately to senior IT Support personnel Support inbound call flow ...