Contact Centre Subject Matter Expert - London, UK
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
strategic engagement with technology partners, customers, and internal stakeholders.The successful candidate will possess deep expertise across modern Contact Centre platforms such as NICE CXone, Genesys Cloud, Amazon Connect, and other leading CCaaS solutions. They will be responsible for identifying market opportunities, building partner relationships, shaping solutions, influencing clients, and driving … solutions.Act as a trusted advisor to clients on CX, digital transformation, AI, automation, and cloud contact centre strategies.Establish and strengthen strategic relationships including NICE, Genesys etc.Drive joint GTM initiatives, co-sell opportunities, partner-led campaigns, and solution development.Represent the organisation at partner forums, industry events, and customer engagements.Solution & Industry LeadershipServe ...