5 of 5 Graduate Support Analyst Jobs in London

Career Opportunities: Graduate 2nd Line Support Analyst (10668) Requisition ID 10668 - Posted - Experience: 1 year - Consulting - Location: Various - Job Solidsoft Reply, a Reply Group company, specializes in developing digital healthcare solutions focusing on patient safety and closed-loop medicine management. We partner with healthcare organizations and industry leaders, helping our clients succeed through innovative solutions and our … a thought leader in our field, delivering software and services via a team of highly skilled professionals. Visit us at www.solidsoft.reply.com. Role Overview: We are seeking a 2nd Line Support Analyst to join our Support & Operations team. Reporting to the Service Desk Manager, you will provide initial response support to customers, managing customer requests, incidents, and … for technical assistance via phone, chat, email, or ticketing system Guide users through solutions based on established procedures and knowledge articles Collaborate with clients, vendors, and technical teams to support and escalate incidents Accurately log all interactions and resolutions in the helpdesk system, ensuring professional communication with customers Query databases and logging tools to identify and resolve system issues More ❯

Support Analyst required for a 9-month maternity cover role, would be ideal for a recent graduate calbred person based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to 40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five … . As the IT Support Analyst, you'll be a key part of a five-person IT team, providing essential 1st & 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal … for an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and More ❯

Support Analyst required for a 9-month maternity cover role, would be ideal for a recent graduate calbred person based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five … . As the IT Support Analyst, you'll be a key part of a five-person IT team, providing essential 1st & 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal … for an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and More ❯

Social network you want to login/join with: Graduate Customer Support Analyst, London col-narrow-left Client: Graduate Recruitment Bureau Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fff57c6f1b9d Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: The Company: This medium-sized … recently received significant investment and are looking to continue hiring graduates for various roles throughout the business. The Role: This is an opportunity for graduates to train as customer support analysts, starting in the summer or autumn of 2023. The company offers a structured support and training programme, coupled with early responsibility for recent graduates. You will be More ❯

They are known for their innovative approach, market-leading infrastructure, and a strong presence in both the UK and EU financial services sectors. Job Description The responsibilities of the Graduate Support Analyst include: Maintaining and operating multiple exchange platforms, ensuring smooth daily operations. Providing first-line support via calls and help desk systems, escalating issues where More ❯