Global Head of IT Service Delivery - Hybrid
- Location
- Greater London, England, United Kingdom
Recruitment is seeking a Head of Service Delivery for a 12-15 month FTC based in London. The role leads service delivery across multiple regions, ensuring SLA compliance, strong customer satisfaction and continuous improvement. You will oversee incident, problem, change and knowledge management, define … service delivery frameworks, report KPIs, and collaborate with Account Managers to drive improvements. Hybrid work arrangement. #J-18808-Ljbffr ...