IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. … Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook More ❯
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. … Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook More ❯
ITAnalyst - SC Cleared, Laptop Refresh Up to £188 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite) 6-8 week contract My client is a high-profile IT Consultancy who require an SC Cleared ITAnalyst/IT Engineer to help Refresh Laptops onsite, with a prestigious end … client. There will be roughly 2 weeks over the Christmas period where a break will be expected. Key Requirements: Active Security Clearance (SC Cleared) Proven experience as an ITAnalyst/IT Engineer (or equivalent) in providing Laptop Refreshes Ability to update Workflow Management System Provide manual stock checks and provide subsequent reports Excellent communication skills Ability More ❯
Employment Type: Contract
Rate: £170.0 - £188.0 per day + Up to £188 per day (Inside IR35)
ITAnalyst - SC Cleared, Laptop Refresh Up to £188 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite) 6-8 week contract My client is a high-profile IT Consultancy who require an SC Cleared ITAnalyst/IT Engineer to help Refresh Laptops onsite, with a prestigious end … client. There will be roughly 2 weeks over the Christmas period where a break will be expected. Key Requirements: Active Security Clearance (SC Cleared) Proven experience as an ITAnalyst/IT Engineer (or equivalent) in providing Laptop Refreshes Ability to update Workflow Management System Provide manual stock checks and provide subsequent reports Excellent communication skills Ability More ❯
ITAnalyst - SC Clearance, Multi-site, Hardware Repair, ITSM Up to £140 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite - travel to multiple sites required) Contract until 31/03/26 My client is a high profile IT Consultancy who require an SC Cleared ITAnalyst/IT … Requirements: Active Security Clearance (SC Cleared) Valid UK Driving Licence, with ability to travel to multiple sites in the role to deliver/collect devices Proven experience as an ITAnalyst/IT Engineer (or equivalent) in providing Triage and Hardware Repairs Knowledge of ITSM systems to help with Queue Ticket Management Ability to provide manual stock More ❯
ITAnalyst - SC Clearance, Multi-site, Hardware Repair, ITSM Up to £140 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite - travel to multiple sites required) Contract until 31/03/26 My client is a high profile IT Consultancy who require an SC Cleared ITAnalyst/IT … Requirements: Active Security Clearance (SC Cleared) Valid UK Driving Licence, with ability to travel to multiple sites in the role to deliver/collect devices Proven experience as an ITAnalyst/IT Engineer (or equivalent) in providing Triage and Hardware Repairs Knowledge of ITSM systems to help with Queue Ticket Management Ability to provide manual stock More ❯
Employment Type: Contract
Rate: £120.0 - £140.0 per day + up to £140 pd (inside IR35)
London, South East, England, United Kingdom Hybrid/Remote Options
Michael Page Technology
The ITAnalyst role in the Not For Profit sector involves supporting and maintaining IT systems and ensuring the smooth operation of technology services. This role is based in London and requires a proactive individual with strong technical skills. Client Details The employer is a small-sized organisation operating within the Not For Profit sector. Description The … post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet he needs of a remote workforce and a worldwide network of contractors, volunteers and members. You will do this by contributing to our IT strategy and IT operations to deliver value to our community by: Providing technical insights and … recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends. Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services. Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders. Collaborating with the Head of IT, MSP's and internal teams More ❯
Insurance IT Business Analyst, MUST have Insurance sector experience, MUST be well versed with IT Systems (Software/platforms/Agile) like guidewire (Insurance platforms) £95k plus up to 10% bonus One of the largest reinsurance firms are looking for an Insurance based IT Business Analyst to work on IT Systems (Platforms/Software …/Agile). As a Senior IT Business Analyst to partner with business units and deliver strategic IT solutions for systems/platforms (within Agile). You will analyse requirements, document system specifications, and support implementations across Agile, Iterative, and Waterfall projects. Key Responsibilities: Partner with business units to understand short- and long-term strategic goals. Analyze … business needs and translate them into detailed IT system requirements. Lead business analysis in IT system implementations and ensure alignment with architecture standards. Support the IT system implementation by taking on the lead role in Agile, Iterative and Waterfall system implementation projects Support project delivery, including timelines, budgets, and methodologies (One Essentials). Drive digitalization, automation, and More ❯
Insurance IT Business Analyst, MUST have Insurance sector experience, MUST be well versed with IT Systems (Software/platforms/Agile) like guidewire (Insurance platforms) £95k plus up to 10% bonus One of the largest reinsurance firms are looking for an Insurance based IT Business Analyst to work on IT Systems (Platforms/Software …/Agile). As a Senior IT Business Analyst to partner with business units and deliver strategic IT solutions for systems/platforms (within Agile). You will analyse requirements, document system specifications, and support implementations across Agile, Iterative, and Waterfall projects. Key Responsibilities: Partner with business units to understand short- and long-term strategic goals. Analyze … business needs and translate them into detailed IT system requirements. Lead business analysis in IT system implementations and ensure alignment with architecture standards. Support the IT system implementation by taking on the lead role in Agile, Iterative and Waterfall system implementation projects Support project delivery, including timelines, budgets, and methodologies (One Essentials). Drive digitalization, automation, and More ❯
ITAnalyst - SC Cleared, Laptop Refresh Up to £188 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite) 6-8 week contract My client is a high-profile IT Consultancy who require an SC Cleared ITAnalyst/IT Engineer to help Refresh Laptops onsite, with a prestigious end More ❯
ITAnalyst - SC Clearance, Multi-site, Hardware Repair, ITSM Up to £140 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite - travel to multiple sites required) Contract until 31/03/26 My client is a high profile IT Consultancy who require an SC Cleared ITAnalyst/ITMore ❯
IT Support Analyst/Desktop Support Analyst - 1st & 2nd Line Support, Win11, Windows Server AD/GP/AzureAD, MS Office 365, LAN/Wireless, Contract, (Inside I335), Central London/South West London (Onsite 5 days per week), £175 - £200 p/day (Contract Rate) Medium sized construction and building services company, (part of major conglomerate … seeks an IT Support Analyst to provide 1st & 2nd line support as part of a small team, for around 200 users in London. IMMEDIATE START/1 WEEK MAX You will provide user and technical support over the phone, at the desktop and remotely providing high quality customer service at all times. You will work within a small … internal team of IT engineers and as such gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Your core duties and activities will include: Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/X, iPhone mobile devices printers, printer networks More ❯
IT Systems Analyst - Microsoft/Azure/Security - London Contract | 4 Days Onsite | Outside IR35 | Up to £500/day We're working with a fast-growing London Market insurance business who are looking for a hands-on IT Systems Analyst to be their lead on-site IT resource. This is a high-impact role … where you'll take ownership of IT support, security, vendor management, and key projects, including office openings and moves . What you'll do: Act as the main on-site IT contact, providing support across Microsoft 365, Azure, Intune, Defender, Entra ID, and Purview . Manage MSPs and technology vendors , ensuring SLAs are met and issues resolved quickly. … Support InfoSec, compliance, and security initiatives , including phishing campaigns and security awareness training. Play a leading role in office openings and moves , including the new Belgium office. Document IT procedures and collaborate across teams to implement new technology securely and efficiently. What we're looking for: 5+ years' experience in IT/Systems Administration , ideally within insurance or More ❯
IT Support Analyst London, NW1 35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a friendly … company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by … the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of More ❯
IT Support Analyst London, NW1 £35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a friendly … company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by … the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of More ❯
IT Support Analyst London, NW1 £35,000 per annum 6 months Fixed-Term Contract, potential for extension or permanent offer Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a friendly … company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by … the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of More ❯
IT Support Analyst London, NW1 35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided … by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence More ❯
IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided … by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence More ❯
IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … friendly company, strong communication and social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided … by the Department, a high-level of customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence More ❯
City of London, London, United Kingdom Hybrid/Remote Options
P3M Recruitment
Job Title: IT Business Analyst Location: Hybrid working (1-2 days in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: £50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK … is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis starting in early February 2026. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce … reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1-2 days a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and More ❯
IT Support Analyst Up to 34,000 per annum + benefits West London - Full Time, On Site A premier league football club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work … in a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and software issues across … Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years' experience in a support role. Experience with Windows 11 Familiarity with Office 365 administration and troubleshooting. Strong More ❯
Bromley, Kent, England, United Kingdom Hybrid/Remote Options
Excelcare Holdings
Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to the IT Support Team or IT Support Manager when necessary. Build strong rapport with customers to gather problem details effectively. Access knowledge bases and FAQ resources on the Extranet/ More ❯
City of London, London, England, United Kingdom Hybrid/Remote Options
Oliver James
IT systems support analyst - London Market Insurance - Hybrid Working A leading London Market Insurance business based in the UK are looking to hire an IT systems support analyst to join the business to work on a project focusing on the reliability, optimisation, and strategic development of core business applications on M365. The ideal candidate will have … worked as an IT systems support analyst within London Market insurance or General Insurance and will have previously worked on supporting applications and end user infrastructure in an enterprise environment within insurance or reinsurance applications. You will need to have a strong understanding of the M365 application suite such a SharePoint as well as having strong SQL skills. … Key Skills: STRONG IT systems support analyst experience 2 or more years' experience of supporting applications and end user infrastructure in an enterprise environment Insurance, reinsurance or London Market Insurance Strong M365 and SharePoint experience Strong SQL experience Azure cloud Power BI More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
P3M Recruitment
Job Title: IT Business AnalystLocation: Hybrid working (1-2 days in the office based in Central London)Contract: Permanent, Full TimeHours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: £50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an … experienced IT Business Analyst to join their IT team on a permanent, full-time basis starting in early February 2026. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to … reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1-2 days a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and More ❯
Surbiton, Surrey, England, United Kingdom Hybrid/Remote Options
Right Now Group
IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your … skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal ITMore ❯