1 to 25 of 37 IT Analyst Jobs in London

Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that … strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … explore will be required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. IT Support Analyst key objectives & responsibilities: Daily management of support tickets Daily Checks Compiling ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate More ❯

IT Test Analyst Our global law firm client are actively looking for someone to join their team as an IT Test Analyst on a permanent basis. The firm are a global leader who operate in over 20+ countries but still retain a tight knit and collaborative nature, well known for having one of the best cultures … get envolve in a wide-range of projects as they are currently embarking on a major improvement programme. Projects include AI rollouts, Deployments & Upgrades. To be considered for this IT Test Analyst role, it's ideal you have: Experience required: 3 years+ working knowledge of legal applications including but not limited to iManage, Microsoft Office, BigHand, Litera More ❯

IT Test Analyst Are you a skilled IT Test Analyst with experience in the legal sector, looking to join a collaborative and forward-thinking team? If you’re passionate about ensuring software quality and want to play a key role in shaping testing processes for a major digital transformation, this opportunity could be your next move. … The Role We’re supporting a well-established, mid-tier law firm in their search for an IT Test Analyst to join their London-based technology team. You’ll be part of a highly collaborative Global Systems function, working across a broad range of legal applications and custom-built systems. What’s in it for you? Competitive … Flexibility with hybrid working - enjoy a balanced approach with only 2 days in the office. The opportunity to influence and enhance the testing function during a major programme of IT and process transformation. Exposure to a variety of legal applications and cutting-edge systems, giving you the chance to broaden your skills and experience in a professional services environment. More ❯

IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing essential … on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely resolution Prioritise and escalate technical issues as needed Maintain clear … Assist with hardware setup, installation, and maintenance Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: At least one year of experience in an IT Support role Proficiency with Microsoft Windows OS, MS Office Suite, and hardware troubleshooting Experience with Android and iOS devices (preferably in an MDM environment) Strong communication and interpersonal skills More ❯

Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London … users and Group IT Security regarding system access and permissions, following the Group Access Matrix Protocol. Implementing disaster recovery and backup procedures in line with Group standards. Supporting reporting processes for the London Compliance team to ensure AML compliance. Extracting data for reporting to various stakeholders. Administering systems, including managing access and system matrices. Monitoring networking equipment such as More ❯

IT Helpdesk Analyst – 1st Line Support – London Start Date: Early October 2025 Looking for a role where your technical skills and people-first mindset really make an impact? We’re recruiting on behalf of a highly regarded London-based law firm for an IT Helpdesk Analyst . This is a fantastic opportunity to join a collaborative … IT team that supports a professional user base and balances BAU support with project-based work. If you're passionate about delivering outstanding IT service, love solving problems, and want a role that offers hybrid working and variety in your day – this could be the perfect next step. What You'll Be Doing Act as the first point … of contact for IT support (phone, email, walk-ups, ticketing system) Resolve issues or escalate to 2nd line where needed Support users in London across hardware, software, and mobile devices Collaborate closely with colleagues in daily virtual team meetings Get involved in ongoing IT projects and process improvements Your Skills & Experience Previous experience in an IT helpdesk More ❯

IT Audit Analyst Hybrid | Data Centre Industry | Permanent A key client of ours within the data centre space is looking to appoint an IT Audit Analyst to join their team on a permanent basis. This is an excellent opportunity to work within a business-critical function, supporting audit and compliance across IT systems and infrastructure. … Key Responsibilities: Support the delivery of IT audit plans and risk assessments in line with internal audit strategies Evaluate IT systems, applications, and controls for effectiveness and compliance Collaborate with cross-functional teams to identify risks and recommend corrective actions Assist with the development and improvement of audit methodologies and control frameworks Maintain awareness of industry best practices … and regulatory requirements (e.g. ISO, SOC, GDPR) Prepare audit reports and present findings to relevant stakeholders What We're Looking For: Previous experience in IT audit, information security, or risk management (in-house or external) Knowledge of audit tools, frameworks (e.g. COBIT, NIST), and security standards Strong understanding of IT general controls (ITGCs), infrastructure, and networks Excellent analytical More ❯

IT Helpdesk Analyst 3 Months initial contract Dagenham - On site full time (Working shift rotations - (Apply online only), (Apply online only) and (Apply online only).) 190.43 per day (Inside IR35) The IT Team is responsible for: - Providing the manufacturing facility with operational support for all IT applications and infrastructure across the plant. - Delivering specific IT projects within the plant (e.g., new applications, infrastructure, hardware). - Supporting the IT component of new model launches. - Acting as a single point of contact for all plant IT issues and coordinating with Central IT. - Ensuring adherence to IT policy throughout the plant. Responsibilities First-Level Help Desk Support: - Responding to phone calls to the Help … Desk. - Performing Silas administrative tasks (e.g., password resets, account setup). - Handling general administrative IT tasks (e.g., modifying access levels). - Resolving software issues (remotely where possible). - Resolving hardware issues. - Logging hardware errors in accordance with existing maintenance contracts. - Installing application software on client machines. Daily Operational Tasks: - Conducting start-of-shift system checks. - Running backup services and More ❯

IT Helpdesk Analyst 3 Months initial contract Dagenham - On site full time (Working shift rotations - (Apply online only), (Apply online only) and (Apply online only).) £190.43 per day (Inside IR35) The IT Team is responsible for: - Providing the manufacturing facility with operational support for all IT applications and infrastructure across the plant. - Delivering specific IT projects within the plant (e.g., new applications, infrastructure, hardware). - Supporting the IT component of new model launches. - Acting as a single point of contact for all plant IT issues and coordinating with Central IT. - Ensuring adherence to IT policy throughout the plant. Responsibilities First-Level Help Desk Support: - Responding to phone calls to the Help … Desk. - Performing Silas administrative tasks (e.g., password resets, account setup). - Handling general administrative IT tasks (e.g., modifying access levels). - Resolving software issues (remotely where possible). - Resolving hardware issues. - Logging hardware errors in accordance with existing maintenance contracts. - Installing application software on client machines. Daily Operational Tasks: - Conducting start-of-shift system checks. - Running backup services and More ❯

IT Configuration Analyst – London (Office-Based) 12 month FTC – Perm £40,000 + excellent benefits package Are you detail-driven with a passion for asset and configuration management? A well-established organisation is looking for an IT Configuration Analyst to join its Technology Services team in London.In this hands-on role, you'll oversee the full … lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments.You’ll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting … procurement and vendor liaison Ensuring IT build areas are maintained to standard You’ll need experience in IT asset management, a solid understanding of ITIL practices, and strong communication skills. This is a fully office-based role with occasional travel to Liverpool and data centres.If you’re organised, reliable, and keen to take ownership in a collaborative IT More ❯

IT Configuration Analyst – London (Office-Based) 12 month FTC – Perm £40,000 + excellent benefits package Are you detail-driven with a passion for asset and configuration management? A well-established organisation is looking for an IT Configuration Analyst to join its Technology Services team in London. In this hands-on role, you'll oversee the … full lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments. You'll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing … hardware Supporting procurement and vendor liaison Ensuring IT build areas are maintained to standard You'll need experience in IT asset management, a solid understanding of ITIL practices, and strong communication skills. This is a fully office-based role with occasional travel to Liverpool and data centres. If you're organised, reliable, and keen to take ownership in More ❯

IT Security Analyst required to work remotely, however you will need to come into the nearest Centre occasionally at least once a month. Please note; only apply if you hare happy to undergo an enhanced DBS as you will be working around children. Duties and responsibilities Security Operations Securely manage M365 & Azure resources, implementing comprehensive security policies and … and applications. Identify, analyse, and prioritise vulnerabilities based on risk and potential impact and utilise threat intelligence analysis to determine the risk posed by identified vulnerabilities. Collaborate with the IT MSP to develop and implement remediation plans, drive remediation efforts and identify improvements in the vulnerability management program. Monitor and track the status of identified vulnerabilities and ensure timely … mitigation efforts Security Compliance & Governance Ensure security configurations align with compliance frameworks such as ISO 27001, Cyber Essentials Plus, and regulatory requirements Skills and experience Essential 3yrs+ with current IT Security Analyst experience. Proven experience with M365 security solutions. Proven experience in system configuration and hardening. Strong understanding of security best practices. Clear and effective communication with stakeholders More ❯

IT Service Desk Analyst £250/day 6-month contract, Inside IR35 London, Onsite Reputable wealth management organisation is seeking an experienced IT Service Desk Analyst for a 6-month contract. Responsibilities: Provide first-line support for a wide range of IT systems, including hardware, networks, and enterprise applications like Microsoft Office and CRM Monitor … Contribute to the global technology team, adopting and promoting technology standards and workflows The right candidate for this role will have: Experience of working on an end-user facing IT Service Desk...at least 5 years IT Support experience in an ITIL based environment. Experience of supporting Windows 10 and Microsoft 365 General desktop support (PC hardware, PC build More ❯

Job title : Business Process Analyst - IT Location : London (Hybrid - 3 days in office, 2 days remote) PURPOSE OF ROLE We're working with an established insurance firm in the City of London seeking a Business Process Analyst with fluency in both spoken and written Mandarin. The role supports key transformation projects by analysing and improving business processes … process maps and recommend optimisation strategies Gather and define business requirements, ensuring clarity and feasibility Use data to identify trends and provide actionable insights Support and manage business-led IT projects from concept to delivery Collaborate with technical teams to ensure smooth implementation DAY-TO-DAY Facilitate workshops and stakeholder discussions Map workflows, identify inefficiencies, and propose solutions Track … Produce clear documentation for business and technical teams EXPERIENCE 2-5 years in process analysis, business requirements, or data modelling Insurance sector experience preferred Involvement in process improvement and IT project delivery Proven ability to work across business and technical teams SKILLS Fluency in both spoken and written Mandarin and English are essential. Strong analytical and process mapping skills More ❯

Robert Half Technology are assisting a market leading utilities organisation to recruit a Business Central IT Support Analyst on a contract basis - start ASAP. As a Microsoft Dynamics 365 Business Central Support Analyst, you'll provide functional and technical support to end-users across the business. You'll be the go-to expert for troubleshooting, training, and … optimisation of Business Central, ensuring continuity of business operations, efficient working, accurate reporting and helping to drive system improvements. Role The Business Central IT Support Analyst will provide day-to-day application support for Dynamics 365 Business Central Investigate and resolve user issues and system errors efficiently Manage BC Support inbox and 'tickets' raised ensuring timely resolution Liaise … enhancements Keep abreast of Business Central developments, new capabilities and features to ensure best practice solutions are in place Document support resolutions, processes, and procedures Profile The Business Central IT Support Analyst will have in-depth knowledge of Microsoft Dynamics 365 Business Central (especially Finance, Sales, Purchasing, and Fixed Asset modules) Understanding of permissions, role management, and security More ❯

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You’ll Be Doing Be the first line of defence – tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you … starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training – no two days are the same! What We’re More ❯

Senior IT Business Analyst, Insur To £95K + bonus and strong benefits City/Hybrid Senior IT Business Analyst is sought to join a leading insurance organisation based in the heart of the city. Joining a busy, high-function team, you will play a key role in driving digital transformation and innovation - collaborating closely with business … and IT stakeholders to deliver cutting-edge solutions that support business strategy, enhance performance and meet evolving market demands. What You’ll Do Partner with business units to understand strategic goals and identify digital opportunities. Translate complex business needs into clear, testable IT system requirements and user stories. Lead requirements analysis across Agile, Waterfall, and Iterative project methodologies. … landscapes. Support project managers in delivering outcomes on time and within budget. Facilitate training, testing, and benefit realisation activities with stakeholders. What You Bring 10+ years of experience delivering IT or digital projects in Commercial Insurance. Proven knowledge of core insurance platforms—experience with Guidewire is a plus. Strong understanding of MGA and Lloyd’s Market operating models. Exceptional More ❯

Senior IT Business Analyst, Insur To £95K + bonus and strong benefits City/Hybrid Senior IT Business Analyst is sought to join a leading insurance organisation based in the heart of the city. Joining a busy, high-function team, you will play a key role in driving digital transformation and innovation - collaborating closely with business … and IT stakeholders to deliver cutting-edge solutions that support business strategy, enhance performance and meet evolving market demands. What You’ll Do Partner with business units to understand strategic goals and identify digital opportunities. Translate complex business needs into clear, testable IT system requirements and user stories. Lead requirements analysis across Agile, Waterfall, and Iterative project methodologies. … landscapes. Support project managers in delivering outcomes on time and within budget. Facilitate training, testing, and benefit realisation activities with stakeholders. What You Bring 10+ years of experience delivering IT or digital projects in Commercial Insurance. Proven knowledge of core insurance platforms—experience with Guidewire is a plus. Strong understanding of MGA and Lloyd’s Market operating models. Exceptional More ❯

level of service as necessary and following up with users to ensure successful problem resolution in a timely and professional manner. Service as initial point of contact for all IT-related issues and requests within the law firm. Provide technical support to attorneys, paralegals, and staff for hardware, software, and network-related issues. Maintain a high level of customer …/or product-related information. Effectively communicate or escalate customer issues and concerns to applicable internal staff members. Maintain working knowledge of products and/or services. Leverage the IT knowledgebase or perform research using external resources to troubleshoot and resolve technical issues. Acknowledge, updates, and documents all customer service requests in the ServiceNow call tracking system; Consult with … the Help Desk Management team or IT teams when a solution is unknown or unclear. Report problems with procedures and makes suggestions for improvements. Take initiative to make decisions regarding improving support to customers. Assist with IT Projects in other areas of the IT Department as needed. Other ad hoc duties as assigned. It is essential More ❯

career. Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. About the role In your role as IT Configuration Analyst you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity toreport to our IT Service Desk & Support … Manager as a fundamental part of the USS Technology Services group function. As an IT Configuration Analyst, you will be managing all configuration-related day-to-day activities such as asset, configuration, and lifecycle management. The role will also be responsible for building and configuring end-user compute hardware and ensuring the IT build areas are to … will act as a central point of contact for managing the supporting configuration-related queries and contribute to the effective resolution of incidents and the delivery of high-quality IT services. This role is based in London but will require occasional travel to the Liverpool office. What you will be doing As a trusted part of the IT More ❯

IT Customer Service Analyst Mid-Level Full time Fluent French or German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We're looking for a Fluent French or German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators … partner or customer support operations role within a technology company We believe in continuously iterating, solving problems, and working together to connect people around the world. That's why it's important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯

Zavaitar Limited London Job Overview We are seeking an IT Business Analyst for Zavaitar Limited, in Zavaitar you will bridge the gap between business needs and technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for process improvement, creating … and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. Experience in working on large-scale IT projects. … CRM, and other enterprise systems. Previous experience in a client-facing role. Duties and Responsibilities Liaise with stakeholders to gather and define project requirements. Conduct gap analysis and propose IT solutions to meet business needs. Document functional and technical specifications for software development. Collaborate with developers, testers, and project managers to ensure alignment. Assist in the development and optimization More ❯

The IT Change and Configuration Analyst will be responsible for at least two of the four key accountabilities that enable IT to meet these aims, and they are described below. Change Enablement: Ensure Requests for Change (RFCs) are recorded, assessed, and approved by the IT Change Advisory Board (CAB). The Service Transition Analyst chairs … managing the Forward Schedule of Change. They also manage any communication for RFCs, so affected users/customers are notified in a timely manner. Service Transition: Ensure that new IT Services are smoothly transitioned into Production, with support processes and procedures and ownership understood and accepted. Demand Management: Manage the Demand Management process for IT services, guiding people … from initial request, through to implementation of the requirement, acting as a liaison point between the requestor and the IT teams Configuration Management: Ensure that all IT assets and services are accurately recorded, all inter-dependencies are mapped, and all records are kept up to date. Configuration Management controls the data recorded as a step in the other More ❯

As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to … help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify … in being helpful and effective? Do you have a passion for technology and an interest in the financial sector? Are you curious and motivated to start a career in IT but unsure how to take the first step? Perfect, we want you to apply today! Responsibilities First line of contact for all employee IT service requests and issues More ❯

Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and … with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and technical issues.Requirements* Previous experience in IT support, ideally within a law firm or professional More ❯