As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to … help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify … in being helpful and effective? Do you have a passion for technology and an interest in the financial sector? Are you curious and motivated to start a career in IT but unsure how to take the first step? Perfect, we want you to apply today! Responsibilities First line of contact for all employee IT service requests and issues More ❯
Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and … with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and technical issues.Requirements* Previous experience in IT support, ideally within a law firm or professional More ❯
Business Analyst/Digital Media/£63,000/Hybrid 2 Days We're working with a global events and media organisation undergoing major digital transformation who are looking for a Business Analyst (with strong technical exposure) to join their Transformation team. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys turning complex … challenges into structured solutions, and wants to be part of a collaborative, change-driven team. As a Business & Technical Analyst, you'll play a central role in delivering large-scale projects and continuous improvement initiatives across digital systems and platforms. You'll work closely with cross-functional teams - from stakeholders and product leads to developers and data analysts - to More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯
Frankfurt am Main, Hesse, Germany; London, England, United Kingdom This is a hybrid role and can be based in London or Frankfurt. The Role As a Senior IT Security Analyst at euNetworks, you will play a key role in protecting the organisation against information security threats by implementing and maintaining both technical and organisational safeguards. Working closely with … the Information Security Steering Team and as part of the broader IT function, you will be instrumental indriving forward our security posture. What will you be doing? Administer and maintain the Security Information and Event Management (SIEM) system and other IT security platforms. Review and evaluate security aspects of IT projects, identifying risks and ensuring appropriate controls … are implemented. Investigate and respond to security incidents and queries, coordinating with relevant teams. Continuously monitor IT infrastructure for vulnerabilities, anomalies, and other potential security issues. Plan and coordinate external penetration tests to identify and address security weaknesses. Compile and deliver regular reports (monthly and quarterly) on the organisation's security status and risk landscape. Manage and maintain content More ❯
I'm working on a fantastic opportunity for an IT Service Desk Analyst to join a well-established law firm known for its collaborative environment and strong technology function. This is a permanent, office-based role supporting users across legal and business departments, with a focus on excellent customer service and technical support. The Role: You’ll be … offboarding process for users Maintain documentation and contribute to process improvements Support project rollouts and system upgrades when required What You'll Need: 2+ years’ experience in a similar IT support or service desk role Excellent communication and customer service skills Solid technical knowledge of Microsoft 365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking to build your career in a firm that values its people and offers exposure to More ❯
Our client is seeking to complement its existing IT team with the addition of TWO SUPPORT DESK ANALYSTS . You will be an IT Service Desk analyst, with a positive approach and a 'can-do' attitude. You will need to be flexible and adaptable to the needs of the business, the chairman , and stakeholders . Ability to … react quickly , as necessary, to resolve IT-related issues, in multiple locations including on occasion the Chairman's private jet. This is a unique opportunity that will enable you to progress your career within a dynamic, forward-thinking, and exciting group of businesses as it enters a new period of extensive growth and expansion in the UK and More ❯
Role: IT Service Desk Analyst Expiry Date: November 05, 2019 Job Details: Start from: ASAP Duration: 2 months with possible extension Rate: £120 - £130/day Requirements: Proven experience working as a support analyst Experience with AD, VOIP, O365 Support experience with Windows 10 Knowledge of Office 2016 Experience with Skype for Business SCCM deployment experience Excellent More ❯
This vibrant and expanding company are looking for a Business Analyst to work closely with the CEO in this exciting phase of their expansion. , The Company is an end-to-end digital solution organisation. They are looking for an experienced Business Analyst to join their team. In this role, you’ll be the bridge between business needs and … South Africa and Thailand, with the CTO and a systems manager/UAT person being the only UK based part of the team. This role is key in that it will be a senior and key member of the development team which will include architecture and strategy decisions. Key Responsibilities: • Collaborate with stakeholders to gather and define business requirements … scheduling - which may be out of hours on occasions. Qualifications: • Bachelor’s degree in business, Computer Science, Information Systems, or related field • 3+ years of experience as a Business Analyst, preferably in a tech or startup environment • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Familiarity with Agile/Scrum methodologies • Experience with tools that More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd … and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯
Information Technology, Enterprise Resource Planning (ERP), and Engineering consulting, with the goal of becoming an internationally renowned Systems Integration Company. Job Description Blackapple Solutions Ltd is currently seeking an IT Security Analyst for a permanent position based in London. Interested candidates are encouraged to send their updated CV along with the completed details listed below for referral to … and backup systems Basic knowledge of Windows server administration Understanding of event management and monitoring Knowledge of Cisco networking, possibly Fortigate or similar proxy firewalls Kind Regards, Ramya Junior IT Recruiter Recruitment Consultant (UK & Europe) Blackapple Solutions Ltd Contact: - EXT (917) Web: All your information will be kept confidential according to EEO guidelines. More ❯
government, creating more efficient services that have a meaningful impact on people's lives. Find out morehere. In Government Legal Department, our mission is to provide GLD with an IT environment that's 'fit for the future'. That means updating many of our older systems and processes. Our agile , user-centred approach means we develop and improve our … Essential - must be demonstrated at application and/or interview Practical experience in a digital and related technology field and digital transformation programme. Significant and demonstrable experience working with IT systems, financial systems and ServiceNow. Technical Qualifications- Essential minimum eligibility criteria Recognised qualifications and professional certifications, such as Microsoft and ITIL Security Clearance Level All GLD employees must hold More ❯
We are seeking a highly skilled and security-cleared Solutions Analyst to support the development of quarantine solutions for security vulnerabilities within our networks. This role is critical in enabling temporary business continuity while long-term remediation or replacement strategies are implemented. The successful candidate will work within a high-security Defence environment, leveraging the customers existing solutions and … technical and business requirements . Identify and define quarantine solutions using Solutions Analysis & Architecture methodologies. Build a comprehensive understanding of tool and business process interactions . Map processes and IT components to relevant application sets. Initiate and lead the scoping phase of proposed solutions. Monitor solution alignment with internal stakeholder needs . Assess and communicate the impact of proposed More ❯
We are seeking a highly skilled and security-cleared Solutions Analyst to support the development of quarantine solutions for security vulnerabilities within our networks. This role is critical in enabling temporary business continuity while long-term remediation or replacement strategies are implemented. The successful candidate will work within a high-security Defence environment, leveraging the customers existing solutions and … technical and business requirements . Identify and define quarantine solutions using Solutions Analysis & Architecture methodologies. Build a comprehensive understanding of tool and business process interactions . Map processes and IT components to relevant application sets. Initiate and lead the scoping phase of proposed solutions. Monitor solution alignment with internal stakeholder needs . Assess and communicate the impact of proposed More ❯
Investment Management firm headquartered in London. They specialise in equity and fixed income asset classes, boasting a value-oriented and defensive approach. Growth sees them recruiting for a Support Analyst to join their London team located in the City of London The Role: The analyst will be responsible for understanding department workflows, gathering requirements, recommending process improvements, and … The ideal profile will have at least a 2:1 degree or similar in a related degree. You will also have around 2 years experience in a Technical Business Analyst role. Financial Services experience would be advantageous! Salary and Benefits: £45,000 - £60,000 Discretionary bonus based on personal and company performance. 15% Company Pension contribution with the option More ❯
