As we prepare for out next phase of growth and innovation, we have an incredibly exciting opportunity for an IT Infrastructure and ServicesManager to join our IT Team based in Park Royal. The Role In this role you will lead the IT infrastructure strategy and ITservice provision across all Wasabi sites, including restaurants, manufacturing and offices, ensuring system stability and optimisation. You head up a team providing internal IT Support and take ownership of the Helpdesk function and key infrastructure improvement programs. You will be … Provide updates to stakeholders on improvements progress, costs and budgets Have significant input into business change, implementation, and expansion plans Managing key suppliers providing services to the IT infrastructure Periodically meet with business areas to determine future IT infrastructure requirements Technical lead in ITMore ❯
Governance Officer/ITService Desk Manager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over … million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key … Responsibilities: There are 4 parts to this role ITService Desk Oversight Compliance and Governance Vendor Management Disaster Recovery and Business Continuity 1. Compliance and Governance: a. Oversee, and maintain compliance with Cyber Essentials Plus and ISO27001 requirements and other international standards as part of business as usual More ❯
london, south east england, united kingdom Hybrid / WFH Options
The Curve Group
Governance Officer/ITService Desk Manager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over … million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key … Responsibilities: There are 4 parts to this role ITService Desk Oversight Compliance and Governance Vendor Management Disaster Recovery and Business Continuity 1. Compliance and Governance: a. Oversee, and maintain compliance with Cyber Essentials Plus and ISO27001 requirements and other international standards as part of business as usual More ❯
london, south east england, United Kingdom Hybrid / WFH Options
itecopeople
function. This is a unique opportunity to play a pivotal role in the performance, quality, and continuous improvement of ITservices used by thousands across the business. What you’ll be doing: As Service Delivery Manager , you’ll lead a high-performing team … responsible for 1st and 2nd line IT support, ensuring services are delivered to agreed SLAs and KPIs . Alongside this, you’ll take ownership of the ServiceNow platform , driving its optimisation, leading improvements, and ensuring it’s aligned with wider business goals. You’ll be … best practices, ensuring robust processes for Incident, Problem, Change, Release, and Major Incident Management Acting as a key liaison with third-party providers, ensuring services meet the required standards Identifying and resolving any process gaps, and escalating potential priority issues swiftly and efficiently What you’ll bring: A strong More ❯
london, south east england, United Kingdom Hybrid / WFH Options
The Curve Group
Governance Officer/ITService Desk Manager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over … million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key … Responsibilities: There are 4 parts to this role ITService Desk Oversight Compliance and Governance Vendor Management Disaster Recovery and Business Continuity 1. Compliance and Governance: a. Oversee, and maintain compliance with Cyber Essentials Plus and ISO27001 requirements and other international standards as part of business as usual More ❯