Remote IT Support Engineer Jobs in London

1 to 25 of 31 Remote IT Support Engineer Jobs in London

Senior IT Support Engineer - Sport Travel

London, United Kingdom
Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

First Line Support Engineer / IT Service Desk Technician

London, England, United Kingdom
Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer More ❯
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Junior IT Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Piran Technologies Ltd
Are you looking to develop your career in IT? Do you have a passion for technology and want to work for an organisation that values its staff and offers a real program of staff development and training? Established in 2004, we are a leading IT and network support provider for businesses based in Cornwall and the South … West. We offer highly technical, accredited systems support and pride ourselves on our customer-led approach to service. Uniquely to Cornwall, we hold Cisco Premier Partner status, as well as being a Microsoft Gold Partner. We also hold multiple accreditations including ISO 9001 and Cyber Essentials, and we are a Disability Committed Employer. We are a highly regarded MSP … and Microsoft Gold Partner, looking for a motivated and driven Junior IT Support Engineer to work within our growing and dynamic business. The successful candidate will provide remote and onsite support to customers and will be based predominantly in our Cornwall office. Upon successful completion of training, the option of remote/hybrid working may be More ❯
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2nd Line IT Support Engineer - Local Government

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd Line IT Support Engineer to join a Local Government … organisation in South-West London . This is an excellent opportunity for an IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and … maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer

City of London, England, United Kingdom
Hybrid / WFH Options
Staging It
Senior IT Support Engineer London (Hybrid) | Full-Time A global professional services firm is seeking an experienced and proactive Senior IT Support Engineer to provide 2nd Line support across its corporate IT systems, cloud infrastructure, and internal applications. This role is critical in ensuring operational excellence across a hybrid workforce, supporting both … on-site and remote employees, and contributing to broader IT initiatives and improvement projects. Key Responsibilities: Deliver timely and effective 2nd Line IT support for internal users and systems. Act as a technical escalation point for 1st Line support providers. Troubleshoot and resolve hardware, software, and networking issues. Manage support tickets using a structured IT service management system. Provide support for a range of end-user equipment including laptops, mobile devices, and AV conferencing tools. Collaborate with internal IT teams and third-party vendors to maintain and improve IT operations. Support Microsoft Azure, Office 365, Active Directory, and associated cloud infrastructure. Assist with user onboarding and offboarding, ensuring a seamless More ❯
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Information Technology Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Ultima
Onsite IT Support Engineer - 6 month Contract Location - London - Tower Hamlets (Hybrid - 4 days a week in office) The IT Support Engineer is responsible for providing first-class IT support to staff, as well as external users Key Responsibilities: Responsible for Global IT support to all staff Responsible for daily … Service checks Accountable for triage & progressing ITSM tickets including Cyber alerts Accountable for IT access management for all IT endpoints and applications Accountable for support of hardware (laptops, printer, video conferencing devices), including hardware asset management. Responsible for documentation & process maintenance and ensure it remains accurate and current Participate in knowledge management by creating knowledge articles … embedding ITIL practices across the ITSM domain Maintaining ITSM process documentation Monitoring & analysing outcomes of security patch deployment as well as routine operational tasks Adherence to ITSM practices across IT Operations Participate in Continual Service improvement initiatives Position is expected to comply with, and ensure all compliance requirements, always maintain confidentiality, as well as serve as company representative to More ❯
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Information Technology Support Engineer

South East London, England, United Kingdom
Hybrid / WFH Options
Ultima
Onsite IT Support Engineer - 6 month Contract Location - London - Tower Hamlets (Hybrid - 4 days a week in office) The IT Support Engineer is responsible for providing first-class IT support to staff, as well as external users Key Responsibilities: Responsible for Global IT support to all staff Responsible for daily … Service checks Accountable for triage & progressing ITSM tickets including Cyber alerts Accountable for IT access management for all IT endpoints and applications Accountable for support of hardware (laptops, printer, video conferencing devices), including hardware asset management. Responsible for documentation & process maintenance and ensure it remains accurate and current Participate in knowledge management by creating knowledge articles … embedding ITIL practices across the ITSM domain Maintaining ITSM process documentation Monitoring & analysing outcomes of security patch deployment as well as routine operational tasks Adherence to ITSM practices across IT Operations Participate in Continual Service improvement initiatives Position is expected to comply with, and ensure all compliance requirements, always maintain confidentiality, as well as serve as company representative to More ❯
Posted:

Information Technology Support Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Ultima
Onsite IT Support Engineer - 6 month Contract Location - London - Tower Hamlets (Hybrid - 4 days a week in office) The IT Support Engineer is responsible for providing first-class IT support to staff, as well as external users Key Responsibilities: Responsible for Global IT support to all staff Responsible for daily … Service checks Accountable for triage & progressing ITSM tickets including Cyber alerts Accountable for IT access management for all IT endpoints and applications Accountable for support of hardware (laptops, printer, video conferencing devices), including hardware asset management. Responsible for documentation & process maintenance and ensure it remains accurate and current Participate in knowledge management by creating knowledge articles … embedding ITIL practices across the ITSM domain Maintaining ITSM process documentation Monitoring & analysing outcomes of security patch deployment as well as routine operational tasks Adherence to ITSM practices across IT Operations Participate in Continual Service improvement initiatives Position is expected to comply with, and ensure all compliance requirements, always maintain confidentiality, as well as serve as company representative to More ❯
Posted:

IT Support Engineer with 1st and 2nd Level Support

London, England, United Kingdom
Hybrid / WFH Options
Jas Gujral
IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. Responsibilities: Cover a range of duties from … Desktop and Mobile support to supporting our 150+ User base with 5-days a week onsite support with very limited to zero working from home. Provide AV Support and other IT side-desk tasks. Work and learn from our Infrastructure, Communications, iSeries, and Development Teams – semi-involved with various streams of IT work for 2024. … Provide onsite IT Support – Monday to Friday between our business hours of 08:00am - 17:30pm (UK). Support ad-hoc out of hours on Bank Holidays/Weekends, which is rota-based between the engineers in the team. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write-ups for Knowledge Base Articles. Be an More ❯
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IT Support Engineer with 1st and 2nd Level Support

London
Hybrid / WFH Options
Nexus Jobs Limited
IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to … years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your … role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams ?" semi-involved with various streams of IT work for 2024 (new imaging process ?" new ITSM tool ?" and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support ?" Monday to Friday between our More ❯
Employment Type: Permanent
Posted:

IT 2nd Line Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Aventum Group
Join to apply for the IT 2nd Line Support Engineer role at Aventum Group Who We Are Since its inception, Aventum Group has sought a different approach to insurance. We are on a mission to be the ‘most inspiring specialty (re)insurance group in the world’. At the heart of Aventum are our people. Working together … benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team, responsible for leading and overseeing IT support across Aventum Group and associated … entities. We seek a candidate eager to develop personally while ensuring the business needs are met and expectations exceeded. This role involves support in all aspects of IT across the group. Tickets are submitted via email to our Helpdesk (Zendesk) and must be resolved in line with SLAs. Role Responsibilities Maintain a 99% SLA. Follow correct procedures for More ❯
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Graduate IT Support Engineer - Remote Working - £30,000pa

London, United Kingdom
Hybrid / WFH Options
Ashdown Group
is an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client visits/meetings so … you will need to live a commutable distance to Central London. The ideal candidate will have excellent verbal and written communication skills; you will have studied IT or computer science at university and will be familiar with Microsoft technologies including Office 365 and Windows, macOS experience is desirable. The initial focus of this role will be troubleshooting hardware and … software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and Symantec Email Filtering. This is the perfect role for someone keen to enhance their skills and develop their More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:

Senior Information Technology Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Ignite Digital Talent
Senior Information Technology Support Engineer Senior Information Technology Support Engineer Get AI-powered advice on this job and more exclusive features. Ignite Digital Talent provided pay range This range is provided by Ignite Digital Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range … Direct message the job poster from Ignite Digital Talent Senior IT Support Engineer - Onsite VIP Support | SCCM | Windows | Legal Sector Location: Central London – 100% Onsite, Monday–Friday Overview Are you an experienced IT Support Engineer who thrives in a high-performance, client-facing environment? Do you excel in providing white-glove support to senior stakeholders in fast-paced professional services settings? We’re hiring a Senior IT Support Engineer to join our London-based team, delivering elite deskside support to VIPs within a global legal and professional services firm. You’ll act as a key escalation point, deputise for the IT Team Lead, and contribute to More ❯
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Internal IT Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
mkodo
Role: Internal IT Support Engineer (London) Location : London, hybrid (an average of 3 days/week in the office) Who Are We? mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. With a dynamic and supportive culture, we trust talented people to contribute professionally and collaboratively. We are committed … since 2020, mkodo enjoys the benefits of strong financial backing and global reach. About the role: This is an exciting opportunity for a technically skilled, customer-oriented individual to support mkodo staff by managing internal IT support operations. The role is hybrid and based in our London office, requiring a regular physical presence (average 3 days/… We're looking for someone with strong communication skills and a proactive mindset, who makes the experience of using the Service Desk a positive one. Main responsibilities are: Internal Support Desk Provide 1st and 2nd line technical support to staff across mkodo offices (in person and remote). Manage end-user computer estate (laptops, mobile devices – Windows & macOS More ❯
Posted:

Internal IT Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
mkodo
Role: Internal IT Support Engineer (London) Location : London, hybrid (an average of 3 days/week in the office) Who Are We? mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. With a dynamic and supportive culture, we trust talented people to contribute professionally and collaboratively. We are committed … since 2020, mkodo enjoys the benefits of strong financial backing and global reach. About the role: This is an exciting opportunity for a technically skilled, customer-oriented individual to support mkodo staff by managing internal IT support operations. The role is hybrid and based in our London office, requiring a regular physical presence (average 3 days/… We're looking for someone with strong communication skills and a proactive mindset, who makes the experience of using the Service Desk a positive one. Main responsibilities are: Internal Support Desk Provide 1st and 2nd line technical support to staff across mkodo offices (in person and remote). Manage end-user computer estate (laptops, mobile devices – Windows & macOS More ❯
Posted:

Internal IT Support Engineer

South East London, England, United Kingdom
Hybrid / WFH Options
mkodo
Role: Internal IT Support Engineer (London) Location : London, hybrid (an average of 3 days/week in the office) Who Are We? mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. With a dynamic and supportive culture, we trust talented people to contribute professionally and collaboratively. We are committed … since 2020, mkodo enjoys the benefits of strong financial backing and global reach. About the role: This is an exciting opportunity for a technically skilled, customer-oriented individual to support mkodo staff by managing internal IT support operations. The role is hybrid and based in our London office, requiring a regular physical presence (average 3 days/… We're looking for someone with strong communication skills and a proactive mindset, who makes the experience of using the Service Desk a positive one. Main responsibilities are: Internal Support Desk Provide 1st and 2nd line technical support to staff across mkodo offices (in person and remote). Manage end-user computer estate (laptops, mobile devices – Windows & macOS More ❯
Posted:

Internal IT Support Engineer

london, south east england, united kingdom
Hybrid / WFH Options
mkodo
Role: Internal IT Support Engineer (London) Location : London, hybrid (an average of 3 days/week in the office) Who Are We? mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. With a dynamic and supportive culture, we trust talented people to contribute professionally and collaboratively. We are committed … since 2020, mkodo enjoys the benefits of strong financial backing and global reach. About the role: This is an exciting opportunity for a technically skilled, customer-oriented individual to support mkodo staff by managing internal IT support operations. The role is hybrid and based in our London office, requiring a regular physical presence (average 3 days/… We're looking for someone with strong communication skills and a proactive mindset, who makes the experience of using the Service Desk a positive one. Main responsibilities are: Internal Support Desk Provide 1st and 2nd line technical support to staff across mkodo offices (in person and remote). Manage end-user computer estate (laptops, mobile devices – Windows & macOS More ❯
Posted:

Internal IT Support Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
mkodo
Role: Internal IT Support Engineer (London) Location : London, hybrid (an average of 3 days/week in the office) Who Are We? mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. With a dynamic and supportive culture, we trust talented people to contribute professionally and collaboratively. We are committed … since 2020, mkodo enjoys the benefits of strong financial backing and global reach. About the role: This is an exciting opportunity for a technically skilled, customer-oriented individual to support mkodo staff by managing internal IT support operations. The role is hybrid and based in our London office, requiring a regular physical presence (average 3 days/… We're looking for someone with strong communication skills and a proactive mindset, who makes the experience of using the Service Desk a positive one. Main responsibilities are: Internal Support Desk Provide 1st and 2nd line technical support to staff across mkodo offices (in person and remote). Manage end-user computer estate (laptops, mobile devices – Windows & macOS More ❯
Posted:

Japanese speaking IT Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Centre People Appointments
IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on … ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon … as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend support Location: Central London (Hybrid) 【Position Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause More ❯
Posted:

Japanese speaking IT Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Centre People Appointments
IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on … ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon … as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend support Location: Central London (Hybrid) 【Position Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause More ❯
Posted:

Japanese speaking IT Support Engineer

South East London, England, United Kingdom
Hybrid / WFH Options
Centre People Appointments
IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on … ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon … as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend support Location: Central London (Hybrid) 【Position Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause More ❯
Posted:

Japanese speaking IT Support Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Centre People Appointments
IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on … ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon … as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend support Location: Central London (Hybrid) 【Position Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause More ❯
Posted:

Japanese speaking IT Support Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Centre People Appointments
IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on … ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon … as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend support Location: Central London (Hybrid) 【Position Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause More ❯
Posted:

Japanese speaking IT Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Centre People Appointments
day ago Be among the first 25 applicants IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting … systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary … As soon as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend support Location: Central London (Hybrid) This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause More ❯
Posted:

IT 2nd Line Support Engineer

London, United Kingdom
Hybrid / WFH Options
Aventum Group
benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team. Their purpose is to lead and oversee the IT Support for Aventum … are looking for a promising candidate who wishes to continue their personal development whilst ensuring the needs of the business are met and expectations exceeded. This role will require support in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be resolved in line with our SLAs. Role … Responsibilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver's processes are followed correctly. End-user support regarding IT applications. Administration of cloud-based applications - Microsoft 365. Setting up and supporting IT equipment (Mobile phones, PCs/Laptops, routers/switches, Printers/Scanners). Running scheduled IT processes, i.e., system backups. Maintaining hardware More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
IT Support Engineer
London
10th Percentile
£27,500
25th Percentile
£31,813
Median
£37,750
75th Percentile
£52,813
90th Percentile
£54,625