ITSupportTechnician Purpose The role of ITSupportTechnician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The SupportTechnician will liaise with Head Office … and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all ITsupport and service requests. Key Responsibilities Provide 2 nd and 3 rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to … maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user More ❯
Are you a Second Line ITSupport Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the … vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line ITSupport Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will … be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven More ❯
Senior ITSupportTechnician (Field Based)/£26,000 £29,000 + Company Benefits/Covering Sussex, Surrey, Essex & Kent Are you an experienced ITSupportTechnician ready to take your next big step? Join a well-established, fast-growing Managed Service Provider offering real career growth and the opportunity to work across a … diverse client base in education and business. This role is perfect for someone with 23 years of hands-on ITsupport experience who enjoys variety, autonomy, and delivering exceptional service. Whats on Offer? Competitive salary (£26,000 - £29,000, based on experience) Company laptop and phone Paid mileage and expenses covered Life Insurance Work with cutting-edge tech … across varied environments Join a friendly, supportive team that values relationships over sales Genuine opportunities for progression and development Key Responsibilities of the Senior ITSupportTechnician: As a field-based Senior ITSupportTechnician, youll be the go-to expert for multiple clients, tackling everything from day-to-day support to infrastructure More ❯
Social network you want to login/join with: Desktop SupportTechnician On-site 5 days/week in London, UK Long term contract (12 months +) *We need desktop support resource with AV (Audio Visual) support experience. The Desktop Technician provides advanced technical support for end users, focusing on the efficient resolution of … hardware, software, and network issues. The technician ensures optimal functionality of desktops, laptops, mobile devices, and peripherals by troubleshooting, diagnosing, and resolving more complex problems. This role also includes deploying systems, performing upgrades, and contributing to IT projects, offering guidance to junior technicians as needed. Responsibilities: • Diagnose and troubleshoot complex hardware, software, and network issues, escalating as necessary. … Provide technical support for desktops, laptops, mobile devices, and peripherals, both in-person and remotely. • Install, configure, and maintain operating systems, software applications, and system updates. • Assist with advanced system configurations, including imaging and deployment of desktops and laptops. • Maintain network connectivity, resolving issues related to VPN, Wi-Fi, and wired connections. • Collaborate with other IT teams (network More ❯
We are seeking a proactive and customer-focused ITSupportTechnician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site ITsupport to clients, resolving … technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and … solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in ITsupport, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. More ❯
ITSupportTechnician ?" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an ITSupportTechnician to work within the UK division of the business. This role offers a self-starting candidate the … ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The ITSupportTechnician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role … information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment More ❯
ITSupportTechnician (1st/2nd Line) - London I am looking for an ITsupport professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near … Blackfriars and is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software queries, new laptop setups, and basic troubleshooting. Help onboard new employees by setting up devices and hand holding them through … software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in ITsupport or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong More ❯
Find UK visa-sponsored positions for IT User Support Technicians. Explore opportunities and kickstart your tech career in the UK. Are you looking for a job with visa sponsorship in the UK? Here is a WhatsApp channel that only publishes visa sponsorship jobs. https://whatsapp.com/channel/0029Va4bIhd6GcGCVFJLgE2L IT User Support Technicians with … UK Visa sponsorship To assume accountability for providing internal and external users of IT systems and applications with technical support, counsel, and direction. Additionally, when end customers encounter problems with network, software, or hardware, User Support Technicians offer second and third line technical support. By guaranteeing the prompt resolution of issues and providing advice on the efficient … use of IT resources, they play a crucial part in preserving user happiness. This assistance can be given remotely, via phone, email, in-person, or through other means of communication. These positions are crucial to guaranteeing that IT services are used and run efficiently inside a company. Principal Duties and Assignments: Offers IT users technical assistance Gives More ❯
Join to apply for the Information Technology SupportTechnician role at Chapter 2 Join to apply for the Information Technology SupportTechnician role at Chapter 2 At Chapter 2 , we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results . By blending people … We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients. We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true … hours : Monday to Friday working 16 – 20 hours per week are required during working hours of 8.30am to 6pm. Role Summary: Our client is seeking a dynamic and organised ITSupportTechnician who will be responsible for delivering hands-on technical support, managing IT infrastructure, software licensing, device provisioning, onboarding and offboarding, and overall ITMore ❯
W1H, Bryanston and Dorset Square, Greater London, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive ITSupportTechnician/Helpdesk Support to join our team. This role offers an excellent opportunity to … develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an ITSupportTechnician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance … while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating More ❯
IT Field Support Engineer/Onsite Second Line Technician Join to apply for the IT Field Support Engineer/Onsite Second Line Technician role at Aluminum Window Designs Ltd . Job Overview We have a fantastic new job opportunity for an Onsite IT Field Support Engineer with strong troubleshooting and user-facing … skills to provide onsite deskside technical support. As an Onsite IT Field Support Engineer , you will provide desktop support, respond to first and second line service tickets, escalate issues as needed, and coordinate with third-party vendors for warranty repairs. Duties Resolve level 1 and 2 support cases related to end-user issues, infrastructure, and projects. … issues, file restores, remote access, and password resets. Perform system maintenance like patching and upgrades. Manage Active Directory tasks such as user management, password resets, and group policies. Utilize support tools like RMM and Mobile Device Management (InTune). Candidate Requirements Experience with remote and deskside support. Excellent client-facing skills. Good understanding of Windows OS and networking basics. More ❯
East London, London, United Kingdom Hybrid / WFH Options
RT Recruitment Ltd
We are a fast-growing organisation based in London, providing cutting-edge IT solutions and support services to a wide range of businesses. As part of our continued expansion, we are looking for a proactive and customer-focused ITSupportTechnician to join our team. This role is ideal for someone with a passion for … technology, troubleshooting, and providing high-quality IT support. Role Overview As an ITSupportTechnician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on … experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications and ensuring More ❯
Onsite & Remote ITSupportTechnician ________________________________________ Location: Central London Salary: £35,000 ________________________________________ About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and … outgoing meeting clients. Responsibilities * Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues. * Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions. * Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls. * Networking Expertise: Work … with TCP/IP, VLANs, and various networking hardware-ideally UniFi, Aruba, and Cisco. * Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided. Candidate Requirements Essential Skills and personal qualities * Communication Pro: Exceptional written and verbal communication skills. * Tech Savvy: Experience with managing both PCs and Macs in a business More ❯
London, England, United Kingdom Hybrid / WFH Options
Airswift
Get AI-powered advice on this job and more exclusive features. Senior IT Recruitment Consultant at Airswift ITSupport – Backfill Duration: 01-Apr-2025 - 01-Jul-2025 (initial 3 month contract) Setup: Contractor ( Inside IR35 ) Location: Central London (Hybrid) We are seeking a skilled ITSupport Analyst to provide hands-on digital device support in a fast-paced corporate environment. This role focuses on maintaining and troubleshooting essential IT infrastructure, ensuring seamless operations across multiple business sites. Key Responsibilities: Provide hardware and software support for HP PCs, desk equipment , and Windows 10/11 environments. Set up and configure devices for new starters , ensuring smooth onboarding. Manage and troubleshoot iOS mobile … devices (iPhones & iPads), ensuring secure and efficient use. Support and maintain Cisco Meeting Room Equipment , ensuring high-quality video conferencing. Handle Windows printing issues and maintain printer hardware. Assist with LAN infrastructure support, ensuring connectivity across the business. Fulfill IT equipment requests , maintaining inventory and tracking assets. Requirements: Degree or equivalent qualification in IT, or 3+ More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … of 2 days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General ITsupport – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as … well as fixing them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/ More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … of 2 days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General ITsupport – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as … well as fixing them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/ More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … of 2 days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General ITsupport – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as … well as fixing them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/ More ❯
We are looking for a motivated and enthusiastic Apprentice ITSupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for … hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex … issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training Training to be provided: Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout More ❯
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ASYOUNEED.COM LIMITED Director @ AsYouNeed.com | Managed Support Partner About Us Asyouneed is a family-run IT services business built on the principles of mutual respect, independence, and kindness. We provide flexible, friendly, and professional ITsupport to a wide range … team member who shares our values who would be excited to contribute to a supportive, people-first environment. Role Overview We’re looking for a motivated and tech-savvy ITSupportTechnician to join our team. This is a hands-on, varied role, ideal for someone with strong organisational skills and a willingness to learn. You’ll … work closely with both our clients and the team, supporting day-to-day IT needs, maintaining systems, and helping to deliver reliable services across London. Key Responsibilities Coordinate with building management (Canonbury Yard) to arrange network installations and setups for tenants. Conduct occasional on-site visits to client offices throughout London. Provide Level 1/2 help desk supportMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
ITSupportTechnician £35,000+ Training + Progression + Hybrid Working + Bonus + Benefits Holborn, Central London (Commutable from: Notting Hill, Brixton, Hammersmith, Ealing, Hackney, Stratford, Greenwich, Wimbledon, Richmond, Croydon, Watford) Do you have IT/Desktop or Systems support experience looking to work for a nationally-prestige business offering a technically advanced role … will have progression opportunities alongside a great benefits package. This highly successful and long-standing company have huge financial backing. This is reinvested into their Tech and Infrastructure to support future growth. You will be based out of a fully equipped and impressive office on a Monday - Friday days basis. You will be responsible for all ITsupport ranging from Desktop, Hardware, Software and Microsoft package configurations. This position would suit an ITTechnician, looking for a stable permanent role, a well-known environment and competitive benefits. The Role: ITSupport and Operations for main site. Desktop, Systems and Software Analyst. Monday - Friday office based (35 hours). The Person: IT Background. More ❯
Employment Type: Permanent
Salary: £35000/annum Training + Progression + Benefits
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT … specification open plan head office in Dudley Requirements Our ideal candidate You'll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues. Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of More ❯