1 to 25 of 158 Remote/Hybrid ITIL Jobs in London

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills:IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

ticketing platforms, or workflow management systems. Experience working in policing, central government, or national-level multi-agency environments. Knowledge of service management principles (e.g., ITIL), business operations, or portfolio governance. Experience using tools such as ServiceNow, JIRA, Azure DevOps, or similar platforms. Familiarity with performance frameworks, KPIs, or capacity/ ...

security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while ...

stakeholder management.* Working knowledge of cloud technologies, including Microsoft Azure and AWS.* Experience working with SaaS platforms and enterprise IT environments.* Good understanding of ITIL practices, including Incident, Request, and Change Management, with exposure to ITSM platforms such as ServiceNow beneficial.* Ability to translate business requirements into practical technical ...

media/content industries. Familiarity with enterprise platforms and tooling deployed within Live Nation's environment (e.g., ServiceNow, Microsoft 365, Azure, SAP). ITIL, PMP, or equivalent professional certifications. MBA or equivalent business qualification. Experience working with or reporting into a Group CIO or CTO function within a large, publicly ...

wider SAP technologies including SAP BTP, Ariba, SuccessFactors, Concur, EWM, TM, IBP, SAC, BW/4HANA, middleware, cloud platforms, and reporting solutions.Solid understanding of ITIL service management processes including Incident, Problem, Change, Release, Request Fulfilment, Service Level Management, and Continual Service Improvement.Proven experience managing enterprise stakeholders, service governance, commercial delivery ...

degree level, or equivalent, in either a computer science-based, IT-based, or related discipline or industry qualifications at a professional level such as ITIL Foundation. Have hands‐on experience in maintaining Azure service components to ensure they meet business needs and performance targets. Have awareness in carrying ...

Information Technology, Risk Management, Engineering or related disciplines, preferably with information security or IT solutions implementation experience Professional qualification holder will be an advantage: ITIL, OSCP, CISSP, CISA, CISM, CEH, ISO27K, COBIT, PMP, CIPT, CIPM, CBCP, ABCP, etc. 10+ years' experience, preferably from consulting firms/global system Integrators/ ...

support tools. Experience using professional ticketing systems. Excellent organisational, communication and customer service skills. Ability to prioritise workloads and remain calm under pressure. Desirable ITIL Foundation certification. Experience supporting managed print environments. Knowledge of VoIP and connectivity solutions. Experience with automation/workflow platforms. Microsoft certifications. Experience producing service reports ...

Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.* Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.* Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

knowledge of Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

root cause analysis where appropriate. Assisting with infrastructure change projects, including server refreshes, migrations, and platform upgrades. Producing accurate technical documentation and following established ITIL processes. Participating in an on-call rota and supporting planned out-of-hours maintenance when required. What We're Looking For To be successful ...

ability to explain technical concepts to non-technical audiences.Experience leading or mentoring IT team members or support staff is highly desirable.Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage.Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.Infrastructure & Systems ManagementAdminister ...

multiple technologiesMentoring of junior team members.Consult with customers and across a cross-team environment.Documentation and development of designs, processes and procedures.Work within a structured ITIL/ISO20000 IT Service Management environment.Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutionsExcellent presentation and reporting skills ...

skills. Strong analytical, strategic thinking and problem-solving abilities. Experience with global, multi-site technology rollouts and change management initiatives. Experience in Cyber Security, ITIL and working with a hybrid Waterfall and Agile delivery model. Previous experience, knowledge or ownership of Operational Technology, such as handhelds, scanners, warehouse control systems ...

Certification preferred.Experience with SAP Central Finance, SAP BPC, Group Reporting, or related finance solutions is an advantage.Knowledge of integration technologies and middleware platforms.Familiarity with ITIL processes and service management frameworks.Experience working within large multinational organizations and shared services environments.Key CompetenciesSAP FICO Functional LeadershipFinancial Process ExpertiseProduction Support & Incident ManagementIntegration ManagementRequirements Analysis ...

satisfaction scores, utilisation, profitability, and operational performance.Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts.Ensure compliance with ITIL best practices, ISO 20000 standards, and Version 1 service governance frameworks.Support service transition activities for new Oracle Cloud implementations moving into managed services.Promote knowledge sharing ...

quickly learn new technologies in an unsupervised environment. Excellent communication, teamwork, and time management skills. Desired Skills Working knowledge of Nexthink and its products. ITIL v4 knowledge. Experience in scripting and integration concepts (Python, JSON, PowerShell, REST API, LDAP, SSO, BASH). Experience in data analytics and visualization tools ...

Technology, Computer Science, Engineering, Business Management, or a related discipline (Master's degree preferred).Professional certifications such as PMP, MSP, PRINCE2, SAFe, Agile, or ITIL are highly desirable.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional ...

navigate ambiguity and derive clarityPreferred QualificationsBachelor’s/Master’s degree in Engineering, Computer Science, or related fieldCertifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional)Experience in consulting, system integration, or managed services environmentsExperience engaging with global delivery modelsAdditional InformationWhy Version 1? At Version 1, we believe ...

technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape ...

include:* **SRE Operating Model & Ways of Working**: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.* **Reliability Measures (SLIs/SLOs) & Error Budgets**: Establish service measures and targets (SLIs/ ...

PRINCE2 or equivalent) to effectively manage SAM projects and deliver engagements on time and within budget.Familiarity with international SAM standards, such as ISO 19770, ITIL to ensure compliance and best practices.Strong vendor management skills for effective negotiation, conflict resolution, and collaboration with software vendors.Proficiency in computer programming languages like PowerShell ...