1 to 25 of 169 Remote/Hybrid ITIL Jobs in London

platforms Understanding of regulatory requirements (PRA, FCA) relating to operational resilience Experience managing identity projects in financial services or highly regulated industries Familiarity with ITIL frameworks and service management best practices Experience with identity governance and administration (IGA) platforms Knowledge of cloud platforms (Azure, AWS) and their identity services Technical ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

Exchange Online, SharePoint Online and OneDrive; oversight of service health, messaging, meeting services, external sharing and information lifecycle controls with relevant owners.## Desirable Experience* ITIL qualification or equivalent practical experience; familiarity with multi-provider service integration, commercial governance and service management platforms.* Experience governing Windows Server services, technology lifecycle risks ...

Exchange Online, SharePoint Online and OneDrive; oversight of service health, messaging, meeting services, external sharing and information lifecycle controls with relevant owners. Desirable Experience ITIL qualification or equivalent practical experience; familiarity with multi-provider service integration, commercial governance and service management platforms. Experience governing Windows Server services, technology lifecycle risks ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

Exposure to DevOps and automation-led delivery models. 7. Qualifications Bachelor's degree or equivalent industry experience. Agile certification (Scrum, SAFe, Agile Practitioner) desirable. ITIL Foundation certification desirable. Relevant networking and security certifications are advantageous, such as: Palo Alto Networks Certifications Microsoft Certifications CompTIA Security+ CISSP CCNP Security 8. Personal ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

macOS), MDM, and emerging device technologies Understanding of PAM (privileged access management) for workforce and infrastructure, identity governance, and compliance frameworks Experience with both ITIL Frameworks and DevOps principles Strategic thinker with ability to translate business requirements into technology solutions Strong executive presence and communication skills; comfortable presenting ...

activity is approved. Qualifications Soft Skills: Analytical problem-solving skills to follow an incident or problem through to resolution Experience of working in an ITIL environment preferred but not essential Use initiative with a positive and can-do attitude Identify business impacting incidents and escalat via the escalation process Ability ...

privileged‐access patterns; AWS or GCP experience is desirable. Scripting and automation using PowerShell, Python, REST APIs, JSON and source‐control practices. Understanding of ITIL processes, change management, incident management, problem management and technical documentation. Security Domain Expertise: Privileged Access Management governance, control design and operating models. Privileged and service ...

CyberArk platform health, investigate recurring incidents and contribute to root cause analysis. Manage incidents, service requests, problems and changes through ServiceNow in accordance with ITIL processes. Support vulnerability remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams to resolve complex technical ...

Computer Science degree, plus at least one industry certification e.g. CompTIA A+/Network+/Security+, Microsoft MCP/MCSA/MCSE and ITIL or Agile certification You have strong experience in a senior desktop support or IT operations role within a financial services, hedge fund, or trading environment, including ...

managing multiple priorities in a fast-paced environment. Desirable Experience Experience within housing, property services, repairs and maintenance, or social housing environments. Exposure to ITIL, Agile, PRINCE2, or other project delivery frameworks. Knowledge of change management, release management, risk management, and issue management processes.Understanding of relational databases and SQL/ ...

complex technical information for different audiences. Desirable Experience Experience with SD-WAN, WAN, LAN, cloud networking, telecommunications or managed network services . Knowledge of ITIL and IT service management principles. Exposure to technology procurement, supplier evaluation, commercial engagement or service transition. Previous experience delivering programmes within Central Government, Defence, Public ...

Experience with Zoom Rooms, Teams Rooms, AV systems, or conference room technology. Experience with backup monitoring tools, patch management, and vulnerability remediation. Knowledge of ITIL processes, including incident, request, problem, and handling updates or modifications. Microsoft, Apple, Cisco, CompTIA, VMware, or other relevant technical certifications. Background in a global enterprise ...

Microsoft Azure architecture and operating models. Knowledge of Government Digital Service standards, the Technology Code of Practice and NCSC cloud security principles. Understanding of ITIL 4, SIAM principles, ISO/IEC 27001, ISO/IEC 20000-1 and OWASP practices. Strong stakeholder management and communication skills, with the ability ...

Microsoft Azure architecture and operating models. Knowledge of Government Digital Service standards, the Technology Code of Practice and NCSC cloud security principles. Understanding of ITIL 4, SIAM principles, ISO/IEC 27001, ISO/IEC 20000-1 and OWASP practices. Strong stakeholder management and communication skills, with the ability ...

environment, with deep expertise in macOS and iOS. Strong working knowledge of Windows Desktop and Windows Server environments. Experience managing IT services within an ITIL framework (incident, problem, change management). Familiarity with information security frameworks and working within a regulated or compliance-driven environment (e.g. ISO 27001, Cyber Essentials ...

bookable scheduling systems. Strong written and verbal communication skills with the ability to effectively present information and articulate to business users at all levels. ITIL Foundation, Service Operations ServiceNow Practitioner certification Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From ...

discipline. ISC2 Certified in Cybersecurity (CC). CompTIA Security+. Microsoft Security Operations Analyst (SC-200). Microsoft Security, Compliance & Identity Fundamentals (SC-900). ITIL Foundation. Problem Solving and Judgement Customer Focus Planning and Reviewing Communication and Collaboration Attention to Detail Performance Focus Resilience and Adaptability About Us Life, Work ...

Technology or Computer Science, an equivalent technical qualification, and/or has equivalent substantial industry experience in Service Support/Service Delivery environment. ITIL Service Management qualification and extensive knowledge of its practical implementation within large organisations. (essential) Knowledge of current/emerging technologies and processes employed in Enterprise-Wide ...

. Proven ability to deliver operational excellence through proactive monitoring and automation. Strong analytical and problem-solving skills. Effective stakeholder management and communication skills. ITIL Foundation (or higher) certification. Vendor-specific certifications in monitoring tools (e.g., ServiceNow, LogicMonitor). Knowledge of cloud monitoring platforms (AWS CloudWatch, Azure Monitor) is desirable. ...

organisation, prioritisation and problem-solving skills. Strong communication skills and a customer-focused approach. Confidence managing escalations and working with stakeholders at all levels. ITIL Foundation or equivalent practical experience would be beneficial The salary for this role is paying up to £60,000 plus benefits and is offered with ...

escalation processes and operational reporting. Experience with architecture, engineering, construction or professional services environments. Relevant certifications across Microsoft, Azure, AWS, Jamf, Cisco/Meraki, ITIL or security disciplines. 7C – Total Place Design Network 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour ...

enterprise infrastructure, including compute, storage, virtualisation, cloud and networking. Practical experience with virtualisation platforms such as VMware, Nutanix or equivalent. Experience operating within ITIL or a comparable service-management framework. Strong working knowledge of Windows environments, including Active Directory, Entra ID, Windows Server, MFA, LDAP, WSUS and Intune. A good ...