Period
to 9 July 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 July 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
9 Jul 2020
Same period 2019 Same period 2018
Rank 52 50 52
Rank change year-on-year -2 +2 -14
Permanent jobs citing ITIL 1,634 3,094 3,867
As % of all permanent jobs advertised in London 5.03% 5.26% 5.36%
As % of the Processes & Methodologies category 5.38% 5.65% 5.76%
Number of salaries quoted 1,369 2,575 3,298
Median annual salary £58,000 £52,500 £50,000
Median salary % change year-on-year +10.48% +5.00% -0.99%
10th Percentile £32,500 £29,750 £28,500
90th Percentile £85,000 £82,500 £81,250
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +1.54%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 30,376 54,777 67,094
As % of all permanent IT jobs advertised in London 93.52% 93.04% 93.00%
Number of salaries quoted 24,562 44,443 53,901
Median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% -
10th Percentile £40,000 £36,250 £35,000
90th Percentile £102,500 £97,500 £95,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 9 July 2020.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 9 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -1 408 £57,500 +13.86% 23
West London 0 67 £57,500 +9.52% 4
South London -15 67 £46,250 -3.65%
North London -5 19 £48,000 -12.73%
East London -12 11 £50,000 - 3
ITIL
England

For the 6 months to 9 July 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 602 (36.84%) Finance
2 540 (33.05%) Windows
3 535 (32.74%) Microsoft
4 367 (22.46%) Active Directory
5 346 (21.18%) Office 365
6 344 (21.05%) Service Management
7 302 (18.48%) Azure
8 264 (16.16%) VMware
9 252 (15.42%) Agile Software Development
10 236 (14.44%) ITSM
11 227 (13.89%) Problem-Solving
12 223 (13.65%) SQL
13 201 (12.30%) ITIL Certification
14 200 (12.24%) PowerShell
15 198 (12.12%) Windows Server
16 195 (11.93%) Windows 10
17 192 (11.75%) Service Delivery
18 188 (11.51%) Linux
19 185 (11.32%) VMware Infrastructure
20 183 (11.20%) ServiceNow
21 181 (11.08%) SCCM
22 179 (10.95%) AWS
23 178 (10.89%) Change Management
24 172 (10.53%) SQL Server
25 165 (10.10%) Project Management
26 163 (9.98%) Citrix
27 160 (9.79%) Degree
28 155 (9.49%) Microsoft Office
29 151 (9.24%) Cisco
30 149 (9.12%) Problem Management

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 101 (6.18%) SharePoint
2 77 (4.71%) MS Exchange
3 45 (2.75%) Skype for Business
4 36 (2.20%) Exchange Server 2010
5 32 (1.96%) IIS
6 23 (1.41%) Confluence
7 21 (1.29%) EPiServer
8 20 (1.22%) SAS
9 12 (0.73%) SharePoint 2013
10 11 (0.67%) Elasticsearch
11 10 (0.61%) Exchange Server 2013
11 10 (0.61%) Oracle Workflow
11 10 (0.61%) Tomcat
12 9 (0.55%) CMS
13 8 (0.49%) Apache
14 7 (0.43%) Apache Airflow
14 7 (0.43%) SharePoint 2010
15 6 (0.37%) BizTalk Server
15 6 (0.37%) WebSphere
16 5 (0.31%) WebLogic
Applications
1 155 (9.49%) Microsoft Office
2 37 (2.26%) Microsoft Excel
3 18 (1.10%) Microsoft PowerPoint
4 13 (0.80%) MS Visio
5 6 (0.37%) Microsoft Project
6 1 (0.061%) Chatbot
Business Applications
1 31 (1.90%) Remedy ITSM
2 8 (0.49%) Dynamics AX
2 8 (0.49%) Oracle EBS
3 6 (0.37%) Dynamics CRM
3 6 (0.37%) Elite 3E
4 5 (0.31%) Oracle Applications
5 4 (0.24%) Infor SunSystems
5 4 (0.24%) iTrent
5 4 (0.24%) Oracle Financials
5 4 (0.24%) Oracle General Ledger
5 4 (0.24%) Oracle Internet Expenses
5 4 (0.24%) Oracle Payables
5 4 (0.24%) Oracle Receivables
6 3 (0.18%) Oracle EBS R12
6 3 (0.18%) Sparx Enterprise Architect
7 2 (0.12%) Eikon
7 2 (0.12%) NetSuite
7 2 (0.12%) SAP MM
7 2 (0.12%) SAP SRM
7 2 (0.12%) thinkFolio
Cloud Services
1 346 (21.18%) Office 365
2 302 (18.48%) Azure
3 179 (10.95%) AWS
4 70 (4.28%) Azure Active Directory
4 70 (4.28%) Power Platform
5 49 (3.00%) SaaS
6 40 (2.45%) Dynamics 365
6 40 (2.45%) PaaS
7 37 (2.26%) IaaS
8 30 (1.84%) OneDrive
9 21 (1.29%) Mimecast
10 19 (1.16%) GCP
11 18 (1.10%) Virtual Private Cloud
12 16 (0.98%) AWS CloudFormation
13 15 (0.92%) Amazon EC2
13 15 (0.92%) PowerApps
14 14 (0.86%) GitHub
15 12 (0.73%) Amazon S3
16 11 (0.67%) Datadog
17 10 (0.61%) Amazon CloudWatch
Communications & Networking
1 133 (8.14%) Firewall
2 124 (7.59%) DNS
3 109 (6.67%) WAN
4 106 (6.49%) LAN
5 101 (6.18%) TCP/IP
6 93 (5.69%) DHCP
7 88 (5.39%) VPN
8 69 (4.22%) Skype
9 64 (3.92%) Network Security
10 56 (3.43%) Internet
11 54 (3.30%) Wireless
12 47 (2.88%) BGP
13 46 (2.82%) SAN
14 44 (2.69%) OSPF
15 35 (2.14%) VLAN
16 34 (2.08%) MPLS
16 34 (2.08%) VoIP
17 30 (1.84%) Multicast
18 27 (1.65%) SSL
19 25 (1.53%) HTTP
Database & Business Intelligence
1 172 (10.53%) SQL Server
2 55 (3.37%) Power BI
3 53 (3.24%) SQL Server Integration Services
4 37 (2.26%) SQL Server 2012
5 35 (2.14%) SQL Server Analysis Services
6 32 (1.96%) DB2
7 28 (1.71%) Relational Database
7 28 (1.71%) SQL Server Reporting Services
8 25 (1.53%) Amazon RDS
9 21 (1.29%) BusinessObjects
9 21 (1.29%) Data Warehouse
10 20 (1.22%) RDBMS
11 19 (1.16%) Oracle Database
12 18 (1.10%) SQL Server 2016
13 14 (0.86%) PostgreSQL
14 12 (0.73%) MySQL
15 10 (0.61%) Oracle Exadata
16 9 (0.55%) Azure SQL Database
16 9 (0.55%) Big Data
16 9 (0.55%) Blockchain
Development Applications
1 83 (5.08%) JIRA
2 65 (3.98%) Git (software)
3 23 (1.41%) Jenkins
4 22 (1.35%) Visual Studio
5 10 (0.61%) VSS/SourceSafe
6 9 (0.55%) Bitbucket
6 9 (0.55%) Sonatype Nexus
7 8 (0.49%) Team Foundation Server
8 7 (0.43%) Selenium
9 6 (0.37%) Atlassian Bamboo
9 6 (0.37%) GitLab
10 5 (0.31%) Octopus Deploy
10 5 (0.31%) SQL Server Management Studio (SSMS)
10 5 (0.31%) TeamCity
11 3 (0.18%) Postman
11 3 (0.18%) SoapUI
12 2 (0.12%) Cucumber
12 2 (0.12%) Eclipse
12 2 (0.12%) Vagrant
12 2 (0.12%) WinDbg
General
1 602 (36.84%) Finance
2 112 (6.85%) Banking
3 105 (6.43%) Law
4 87 (5.32%) Legal
5 53 (3.24%) Retail
6 45 (2.75%) Telecoms
7 35 (2.14%) Public Sector
8 18 (1.10%) Investment Banking
9 16 (0.98%) Financial Institution
10 14 (0.86%) Back Office
11 13 (0.80%) Marketing
12 12 (0.73%) Local Government
13 10 (0.61%) Italian Language
14 8 (0.49%) Games
14 8 (0.49%) Japanese Language
14 8 (0.49%) Police
15 7 (0.43%) Billing
16 6 (0.37%) Front Office
17 4 (0.24%) Advertising
17 4 (0.24%) Manufacturing
Job Titles
1 291 (17.81%) Analyst
2 119 (7.28%) Administrator
2 119 (7.28%) Support Analyst
3 113 (6.92%) Consultant
4 111 (6.79%) Service Manager
5 107 (6.55%) Applications Support
6 93 (5.69%) Service Analyst
7 91 (5.57%) Infrastructure Engineer
8 84 (5.14%) Developer
8 84 (5.14%) Support Engineer
9 79 (4.83%) IT Manager
9 79 (4.83%) Network Engineer
10 75 (4.59%) Systems Administrator
11 58 (3.55%) IT Analyst
12 57 (3.49%) Team Leader
13 53 (3.24%) Applications Support Analyst
14 52 (3.18%) Service Desk Analyst
15 51 (3.12%) Desktop Support
15 51 (3.12%) IT Support
16 49 (3.00%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 79 (4.83%) .NET
1 79 (4.83%) XML
2 38 (2.33%) HTML
2 38 (2.33%) Web Services
3 36 (2.20%) CSS
4 35 (2.14%) LDAP
5 32 (1.96%) JSON
5 32 (1.96%) REST
6 31 (1.90%) .NET Framework
7 29 (1.77%) ASP.NET
7 29 (1.77%) SOAP
8 28 (1.71%) Ajax
9 26 (1.59%) XSLT
10 17 (1.04%) 802.1X
11 16 (0.98%) AngularJS
12 13 (0.80%) Middleware
13 12 (0.73%) Flash
13 12 (0.73%) Spring
14 11 (0.67%) FIX Protocol
15 9 (0.55%) Entity Framework
Miscellaneous
1 137 (8.38%) Analytical Skills
2 110 (6.73%) Data Centre
3 99 (6.06%) Management Information System
4 44 (2.69%) Public Cloud
5 41 (2.51%) Video Conferencing
6 34 (2.08%) Reinsurance
6 34 (2.08%) Self-Motivation
7 33 (2.02%) Clustering
8 25 (1.53%) AS400
9 24 (1.47%) User Experience
10 22 (1.35%) iPhone
10 22 (1.35%) iSeries
11 21 (1.29%) CMDB
11 21 (1.29%) Private Cloud
12 19 (1.16%) Enterprise Software
12 19 (1.16%) Smartphone
13 18 (1.10%) EMC VNX
13 18 (1.10%) Hedge funds
14 16 (0.98%) iPad
14 16 (0.98%) Virtual Team
Operating Systems
1 540 (33.05%) Windows
2 198 (12.12%) Windows Server
3 195 (11.93%) Windows 10
4 188 (11.51%) Linux
5 87 (5.32%) Unix
6 86 (5.26%) Windows 7
7 57 (3.49%) Windows Server 2008
8 53 (3.24%) Windows Server 2012
9 46 (2.82%) Windows Server 2016
10 44 (2.69%) Mac OS X
11 31 (1.90%) Android
12 29 (1.77%) Red Hat Enterprise Linux
13 20 (1.22%) Oracle Linux
14 19 (1.16%) Mac OS
14 19 (1.16%) Windows Server 2003
14 19 (1.16%) Windows Server 2019
15 16 (0.98%) Apple iOS
16 15 (0.92%) Windows 8
17 13 (0.80%) Windows Phone
18 11 (0.67%) CentOS
Processes & Methodologies
1 344 (21.05%) Service Management
2 252 (15.42%) Agile Software Development
3 236 (14.44%) ITSM
4 227 (13.89%) Problem-Solving
5 192 (11.75%) Service Delivery
6 178 (10.89%) Change Management
7 165 (10.10%) Project Management
8 149 (9.12%) Problem Management
9 143 (8.75%) Information Security
10 142 (8.69%) ITIL V3
11 125 (7.65%) Incident Management
11 125 (7.65%) Stakeholder Management
12 121 (7.41%) Infrastructure Engineering
13 115 (7.04%) DevOps
14 113 (6.92%) PRINCE2
15 102 (6.24%) Project Delivery
16 89 (5.45%) Mentoring
17 88 (5.39%) Continuous Improvement
17 88 (5.39%) Cybersecurity
18 87 (5.32%) Migration
Programming Languages
1 223 (13.65%) SQL
2 200 (12.24%) PowerShell
3 71 (4.35%) JavaScript
4 56 (3.43%) Python
5 42 (2.57%) Java
6 40 (2.45%) C#
7 24 (1.47%) Bash Shell
7 24 (1.47%) R
8 23 (1.41%) PL/SQL
9 22 (1.35%) RPG
10 21 (1.29%) C
10 21 (1.29%) VB
10 21 (1.29%) XPath
11 17 (1.04%) Perl
12 11 (0.67%) Shell Script
13 9 (0.55%) T-SQL
14 5 (0.31%) PHP
14 5 (0.31%) Ruby
14 5 (0.31%) VBScript
15 4 (0.24%) Korn
Qualifications
1 201 (12.30%) ITIL Certification
2 160 (9.79%) Degree
3 112 (6.85%) Cisco Certification
4 87 (5.32%) Microsoft Certification
5 56 (3.43%) CCNP
6 55 (3.37%) CISSP
7 52 (3.18%) CCNA
7 52 (3.18%) MCSE
8 50 (3.06%) ITIL Foundation Certificate
9 41 (2.51%) Computer Science Degree
10 35 (2.14%) VMware Certified Professional (VCP)
11 28 (1.71%) Security Cleared
12 26 (1.59%) CISM
13 25 (1.53%) MCP
14 21 (1.29%) MCSA
14 21 (1.29%) SC Cleared
15 17 (1.04%) PMP
16 15 (0.92%) A+ Certification
17 13 (0.80%) Citrix Certification
18 12 (0.73%) ISEB
Quality Assurance & Compliance
1 139 (8.51%) SLA
2 77 (4.71%) ISO/IEC 27001
3 60 (3.67%) COBIT
4 36 (2.20%) PCI DSS
5 33 (2.02%) GDPR
6 32 (1.96%) QA
7 31 (1.90%) NIST
8 21 (1.29%) PMO
9 20 (1.22%) Sarbanes-Oxley
10 12 (0.73%) Cyber Essentials
11 8 (0.49%) ISO 9001
11 8 (0.49%) ISO/IEC 20000
12 6 (0.37%) Data Quality
13 4 (0.24%) HMG Security Policy Framework
13 4 (0.24%) ISAE 3402
14 3 (0.18%) COSO
15 2 (0.12%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 2 (0.12%) Solvency II
16 1 (0.061%) ISO 31000
16 1 (0.061%) ISO/IEC 19770
System Software
1 367 (22.46%) Active Directory
2 185 (11.32%) VMware Infrastructure
3 70 (4.28%) Hyper-V
4 51 (3.12%) XenApp
5 42 (2.57%) Virtual Desktop
5 42 (2.57%) vSphere
6 36 (2.20%) XenDesktop
7 28 (1.71%) Terminal Server
8 25 (1.53%) VMware ESXi
9 22 (1.35%) Docker
10 19 (1.16%) Virtual Servers
11 11 (0.67%) Firmware
11 11 (0.67%) Microsoft App-V
12 9 (0.55%) NFS
13 6 (0.37%) OpenAM
14 4 (0.24%) BitLocker
14 4 (0.24%) Virtual Machines
15 3 (0.18%) ProxySG
15 3 (0.18%) Samba
15 3 (0.18%) VirtualBox
Systems Management
1 181 (11.08%) SCCM
2 69 (4.22%) SCOM
3 64 (3.92%) Microsoft Intune
4 36 (2.20%) Ansible
5 31 (1.90%) Single Sign-On
6 28 (1.71%) Kubernetes
6 28 (1.71%) Terraform
7 24 (1.47%) Nagios
8 20 (1.22%) Opscode Chef
9 15 (0.92%) PowerCLI
9 15 (0.92%) vCenter Server
10 13 (0.80%) Avamar
10 13 (0.80%) Puppet
11 12 (0.73%) Control-M
12 10 (0.61%) Backup Exec
12 10 (0.61%) Jamf Pro
13 9 (0.55%) RSA enVision
13 9 (0.55%) Tivoli
14 8 (0.49%) Grafana
14 8 (0.49%) WSUS
Vendors
1 535 (32.74%) Microsoft
2 264 (16.16%) VMware
3 183 (11.20%) ServiceNow
4 163 (9.98%) Citrix
5 151 (9.24%) Cisco
6 98 (6.00%) Oracle
7 71 (4.35%) HP
8 53 (3.24%) IBM
9 52 (3.18%) Apple
10 46 (2.82%) Remedy
11 45 (2.75%) EMC
11 45 (2.75%) Splunk
12 44 (2.69%) Palo Alto
13 43 (2.63%) Red Hat
14 41 (2.51%) Salesforce.com
15 38 (2.33%) CheckPoint
16 34 (2.08%) Google
17 33 (2.02%) F5
18 30 (1.84%) Informatica
19 27 (1.65%) Dell