Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity … and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness', with experience facilitating workshops, design sprints, ideationsessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset - with a passion for asking More ❯
truly matter. What will I be doing? Define the vision : Craft and deliver a bold, user-centric product strategy for AI powered features and services. Lead discovery : Run ideationworkshops and discovery sprints with designers, data scientists, and business experts. Drive delivery : Own the product backlog, write epics and stories, and guide cross-functional squads through agile delivery. More ❯
prototypes to final mock-ups Offering feedback and guidance on design work Initiating the necessary team activities to develop future product visions including ideation Engaging in research sessions and act on insights to further develop our products Carrying out heuristic analysis and optimise current designs through hypothesis-based AB testing Helping assess skills within the team and … identify opportunities for capability building Presenting work in design review sessions or demos to everyone from your team to C-Level Advocating for quality and accessibility Building and maintain cross-functional relationships and fostering collaboration and a collaborative design culture Day to day management tasks for the team, such as performance reviews Hiring and training a team of specialised More ❯
