experienced Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impactanalysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and … resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impactanalysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring and alerting framework … Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability to diagnose complex issues More ❯
leading financial services firm is looking to hire a Business Analyst at a really exciting time in the business. As a Business Analyst your role will be to conduct analysis of business change requirements and liaise with their software team to devise system enhancements and develop system functionality. Key Areas of Responsibility Business Analysis: Undertaking analysis and … elicitation activities to capture and communicate business requirements Preparing and maintaining project documentation, to include (but not limited to) the Business Case, Gap Analysis (As is/To be process), User Stories and the Business Requirements Document Post implementation reviews, including benefits realisation. Impactanalysis of changes for evolving and new requirements. Assisting in writing of test … business on a releases. Providing support for general system queries. Involvement in or running of project work when required. Playing an active role in the continuous improvement of the Analysis team. Education and Knowledge Requirements Essential: A good understanding of Change Management System requirements gathering Requirements gathering and analysis Understanding of Software Development Life Cycle Comfortable working in More ❯
Essential Job Functions Continuation of the responsibilities at the P1-Associate level, plus those listed below. Requirements Elicitation: Lead individual and group meetings to gather detailed business requirements. Perform impact analysis. Identify and analyze scope change. Process Improvement: Identify opportunities for business process improvement and make recommendations. Present user requirements, functional specifications, technical specifications, and process flow diagrams to … to ensure requirements are clearly understood, technical solutions are aligned, and testing plans are robust. Act as a key point of contact for complex system-related issues, providing detailed analysis and insights to refine design approaches. All other duties as assigned. Knowledge, Skills, and Abilities Expanded knowledge and expertise in their field. Develop, continuously demonstrate, and master skills, job … responsibilities, and core competencies. Ability to work independently and manage multiple tasks effectively. Mastery of business analysis principles. Qualifications Technical Competencies Intermediate Business Analysis and Configuration Tools: Proficiency in more advanced tools and software for requirements management and documentation (e.g., Jira, Excel, Word, Microsoft Visio, PowerPoint). Undertake medium complexity configuration activities (RMT/Workbenches). Strong understanding More ❯
transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯
The Senior Business Specialist will be responsible for analyzing business processes, identifying opportunities for improvement, and working closely with stakeholders to implement agile methodologies. The role involves driving business analysis initiatives, collaborating with cross functional teams, and ensuring alignment between business requirements and technical solutions. Key Responsibilities 1. Conduct in-depth business analysis to understand current processes and … ensure project success. 4. Work closely with development teams to translate business requirements into technical solutions. 5. Implement agile methodologies to improve project delivery efficiency and effectiveness. 6. Perform impactanalysis and risk assessment to mitigate potential project issues. 7. Provide subject matter expertise in business processes and recommend best practices for optimization. 8. Collaborate with product owners … business analysts, and project managers to prioritize deliverables and drive project timelines. Skill Requirements 1. Strong proficiency in business analysis techniques and tools. 2. In-depth knowledge and practical experience in agile methodologies. 3. Excellent communication and interpersonal skills for effective stakeholder management. 4. Ability to work in a fast paced environment and manage multiple projects simultaneously. 5. Analytical More ❯
Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯
London, Clerkenwell, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
UPS) Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. Requirements analysis and ability to develop technical solutions in response. ImpactAnalysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯
UPS) Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. Requirements analysis and ability to develop technical solutions in response. ImpactAnalysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯
London, Clerkenwell, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
UPS) Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. Requirements analysis and ability to develop technical solutions in response. ImpactAnalysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯
UPS) Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. Requirements analysis and ability to develop technical solutions in response. ImpactAnalysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯
UPS) * Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. * Requirements analysis and ability to develop technical solutions in response. * ImpactAnalysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. * Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. * Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯
UPS) * Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. * Requirements analysis and ability to develop technical solutions in response. * ImpactAnalysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. * Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. * Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯
do Map and analyse end-to-end user journeys - Create detailed journey maps and current-state assessments for both client experiences and internal workflows, quantifying friction points through cost analysis, scalability constraints, compliance gaps, and operational impact metrics Lead comprehensive journey discovery - Conduct deep-dive sessions with teams to understand current user experiences, capturing both qualitative pain points … technical teams What you'll need for this role Someone who can understand messy, real-world user journeys and translate them into clear, logical visual maps with compelling business impactanalysis - then bridge the gap between journey improvement opportunities and technical delivery. You'll need to be comfortable speaking with people at all levels of the organisation , asking … detailed questions about user experiences and their business impact, and creating documentation that quantifies the cost of current-state friction for operational teams, senior management, and technical teams to understand and act upon. This role offers excellent exposure to the full breadth of our trading and investment business user journeys and the opportunity to directly contribute to transformation initiatives More ❯
develop remediation plans. Lead on IT DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review business impactanalysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/ More ❯
looking for a Senior Analyst to join our Analytics Chapter, comprised of Analysts and Analytics Engineers. In the role, you'll work closely with our Product stakeholders to drive impact through experimentation. Responsibilities: Own, maintain and seek to continuously improve Lyst's experimentation practices, driving high standards and impact for Analytics and Product. Mentoring of other Product Analysts … Engineering, ideally as part of a cross functional 'squad'. Experience working as either a Lead, mentor or manager within an Analytics team. Familiarity with multiple experimentation and experiment analysis techniques, including Bayesian and Causal Inference. Modeling Skills: Experience working on advanced modelling concepts. SQL and Statistical Analysis: Strong proficiency in SQL and statistical methods for analyzing complex … data sets. Proven experience in conducting impactanalysis to assess viable opportunities and scoping their relevance. Track Record: A successful track record of managing complex projects that involve cross-functional teams and senior stakeholders. Highly autonomous and comfortable with accountability; experience working across all levels within an organisation. Behavioral Qualities: Strong commitment to team success and Lyst's More ❯
in-class risk and controls, as well as client responsiveness. The Product Development team within EDO is responsible for building tools to a) provide in-depth quantitative or qualitative analysis to solve business problems and develop new, innovative solutions b) build tools to help measure, monitor and control counterparty risk for institutional clients and c) portfolios and businesses, with … XVA Stress Loss, Loans stress loss and Private Equity Stress Test that includes high priority BAU and Regulatory deliverables Define business requirements, finalize technology solutions, infrastructure design and UAT ImpactAnalysis Work in close co-ordination with in-business risk managers, second line risk managers and senior stakeholders to understand their priorities and build the technology book of … an organization Excellent written and oral communication skills Ability to work independently as well as in a team environment. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. More ❯
finance stream, working closely with stakeholders to define future-state processes, costing methodologies, and system requirements. You will: Engage with finance stakeholders to elicit, evaluate, and prioritise requirements Perform impactanalysis on proposed changes to costing methodology (e.g. standard cost vs weighted average) Lead workshops to align decision-makers on key finance design principles Deliver high-quality discovery More ❯
finance stream, working closely with stakeholders to define future-state processes, costing methodologies, and system requirements. You will: Engage with finance stakeholders to elicit, evaluate, and prioritise requirements Perform impactanalysis on proposed changes to costing methodology (e.g. standard cost vs weighted average) Lead workshops to align decision-makers on key finance design principles Deliver high-quality discovery More ❯
This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio Risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and … accessible to stakeholders. They will use their experience to provide guidance to other teams on the appropriate approach to take with processes and investigations from a customer impact and portfolio risk perspective. RESPONSIBILITIES Team Leadership & Development Lead, mentor, and develop a team of Data Specialists. Foster a collaborative and innovative team environment. Provide regular feedback and performance evaluations to … and tracking. Ensure documentation is accurate and accessible to both technical and non-technical stakeholders. Develop methodologies to test and validate system functionality, ensuring alignment with documented processes. Data Analysis & Validation for System Integrity Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic. Design and develop comprehensive reports More ❯
This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio Risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and … accessible to stakeholders. They will use their experience to provide guidance to other teams on the appropriate approach to take with processes and investigations from a customer impact and portfolio risk perspective. RESPONSIBILITIES Team Leadership & Development Lead, mentor, and develop a team of Data Specialists. Foster a collaborative and innovative team environment. Provide regular feedback and performance evaluations to … and tracking. Ensure documentation is accurate and accessible to both technical and non-technical stakeholders. Develop methodologies to test and validate system functionality, ensuring alignment with documented processes. Data Analysis & Validation for System Integrity Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic. Design and develop comprehensive reports More ❯
This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and … stakeholders. They will use their experience to provide guidance to other teams on what is the appropriate approach to take with processes and investigations with regards to a customer impact and portfolio risk perspective. RESPONSIBILITIES Team Leadership & Development • Lead, mentor, and develop a team of Data Specialists. • Foster a collaborative and innovative team environment. • Provide regular feedback and performance … and tracking • Ensure documentation is accurate and accessible to both technical and non-technical stakeholders. • Develop methodologies to test and validate system functionality, ensuring alignment with documented processes. Data Analysis & Validation for System Integrity • Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic. • Design and develop comprehensive reports More ❯
one meetings to ensure staff's wellbeing Ensure effective staff onboarding, probations and performance reviews Train the service desk team on how to deliver outstanding customer experience Perform skills analysis, identifying technical training needs across the team Service Desk Operations Ensure effective and efficient ticket triage, escalation, and resolution Act as a senior escalation point for complex support issues … Monitor SLAs, optimise KPIs and service metrics to drive high performance and outstanding customer satisfaction Regularly analyse and report on service performance, client health, and improvement roadmaps, including financial impactanalysis Client Engagement & Satisfaction Own the client relationship; proactively communicate about service performance, incident status, and improvement initiatives Identify opportunities to enhance service delivery; collaborate with the sales More ❯
practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements for supporting the service post-implementation. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management … go-live. Ensuring risk management is undertaken appropriately for the services you are assigned: Identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within scope. Following the Service Design & Transition process utilising key artefacts to capture information gathered: Driving forward the production More ❯
Financial Analysis Manager (Gracechurch St (4964), London, United Kingdom) Read all the information about this opportunity carefully, then use the application button below to send your CV and application. This role can be based in Birmingham, Bristol or London. Closing Date: Friday 22nd August 2025 About Openreach Openreach Limited is a wholly owned subsidiary of BT Group. We look … businesses to phone and broadband. Our customers are the 650+ communications providers who sell phone and broadband services to these households and businesses. Why this role matters The Financial Analysis Manager role sits within Central Finance in Openreach and reports directly to the Senior Manager, Finance - Regulatory and Statutory Reporting. In this role, you will become an expert in … financial analysis and modelling, and alongside a clear understanding of the wider business, you will provide advice and council on financial impacts and analysis for key projects and decisions. The role involves significant levels of senior stakeholder engagement with regular direct interaction with the CFO, Managing Director of Regulation, and Group Regulatory Finance Director. What you'll be More ❯
Architecture teams to create technical plans and strategies. Specifies and designs large or complex software applications, components and modules. Adopts and adapts software design methods, tools and techniques. Undertakes impactanalysis on major design options, makes recommendations and assesses and manages associated risks. Specifies prototypes/simulations to enable informed decision-making. Evaluates software designs to ensure adherence More ❯